Dumisa Faltein Same Email & Phone Number

Pretoria, Gauteng, South Africa

Experienced in managing IT support operations to ensure seamless service delivery and operational excellence. Skilled in mobile device management (MDM), asset tracking, and procurement coordination, ensuring compliance with policies and accurate record-keeping. Adept at optimizing workflows, resolving technical issues, and enhancing customer satisfaction by serving as a professional and customer-focused liaison for IT inquiries. Proven ability to streamline ticketing systems, oversee equipment lifecycle management, and collaborate with vendors to meet organizational needs effectively.

Port Elizabeth Area, South Africa

Experienced in analyzing workplace safety data to identify trends and potential hazards, ensuring a safer work environment. Skilled in developing detailed reports with actionable recommendations to enhance safety practices and reduce risks. Proficient in leveraging advanced statistical tools to interpret large datasets accurately, supporting data-driven decision-making and continuous improvement in workplace safety.

Port Elizabeth, Eastern Cape, South Africa

Experienced in managing first-level technical support via phone, email, and chat to resolve user issues promptly and ensure high customer satisfaction. Proficient in service request and incident management, leveraging tools like System Centre Service Manager to meet SLAs. Skilled in developing knowledge bases, conducting user training, and implementing processes to streamline operations and improve response times. Adept at IT equipment management, system installation, account administration, and ensuring compliance with IT security protocols. Focused on optimizing technical support workflows and enhancing overall user experience.

Port Elizabeth, Eastern Cape, South Africa

Experienced in managing budgets, procurement activities, and financial operations to ensure accuracy and compliance with organizational policies. Skilled in workforce scheduling, overtime management, and resource optimization to enhance cost efficiency. Proficient in tender verification, compliance audits, and vendor management, ensuring alignment with regulatory standards. Adept at preparing financial reports, invoices, and statements to support decision-making and maintain transparency. Expertise in streamlining administrative workflows, tracking expenses, and implementing procedures to ensure regulatory compliance and operational excellence.

Port Elizabeth, Eastern Cape, South Africa

Skilled in managing office operations, including procurement, record maintenance, and bookkeeping, to ensure smooth daily functionality. Experienced in preparing strategic correspondence and delivering accurate, timely information to stakeholders. Proven ability to coordinate multi-agency collaboration, acting as a key liaison to facilitate effective communication and partnerships during crisis management, including COVID-19 response efforts. Dedicated to operational efficiency and stakeholder engagement.

Port Elizabeth Area, South Africa

Experienced in managing executive schedules, organizing meetings, and ensuring effective time management. Skilled in procurement processes, including drafting tender documents and processing invoices with accuracy and timeliness. Proficient in municipal asset management, maintaining accurate records and compliance with policies. Supported technology rollouts by coordinating distribution and activation of devices, ensuring smooth implementation and operational functionality. Dedicated to enhancing organizational efficiency and administrative excellence.

Port Elizabeth Area, South Africa

Experienced in verifying patient benefits, ensuring accurate claims processing, and delivering exceptional service. Skilled in managing membership records with precision and confidentiality, processing new applications, and facilitating seamless onboarding. Proficient in communicating claims outcomes clearly and empathetically, resolving member and provider inquiries while ensuring compliance with organizational policies. Dedicated to enhancing customer satisfaction and operational efficiency.Stayed updated with product changes to accurately service stakeholders.Data capturing and responding to escalations.

Port Elizabeth Area, South Africa

Experienced in managing patient information, conducting interviews to record medical and insurance details, and providing exceptional clerical support to healthcare staff. Proficient in answering inquiries, directing calls, and maintaining accurate bookkeeping by preparing and sending financial statements. Skilled in organizing office inventories, ordering supplies, and ensuring seamless administrative operations to support healthcare delivery. Dedicated to efficiency and excellent service in healthcare environments.

Pgdm, Business Administration And Management, General, Cum Laude

Supply Chain Management, Logistics, Materials, And Supply Chain Management

Majoring in • Procurement Management • Materials /Inventory Management • Forecasting & Demand Management

Master’S Tefl /Tesol Certificate,, Teaching English As A Foreign Language And Teaching English To Speakers Of Other Languages., B

Bachelor'S Degree, Public Administration And Political Science