Duncan Gitau Email and Phone Number
Duncan Gitau is a Technical Sales Support, Presales Management at Com Twenty One Limited.
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Solution EngineerCom Twenty One Limited Apr 2023 - PresentNairobi County, KenyaPRESALE SUPPORT: Networking and Security Solutions. Cisco , Huawei ,Extreme Networks -
Sales EngineerDetrix Communication Limited Apr 2022 - Aug 2024Nairobi, KenyaPrimary Responsibilities:Provide technical presales support to business development opportunities. Proposal Management: Responsible for the four stages of proposal development. OA: Opportunity Analysis , TE:Tender Evaluation, PD-Proposal Development and SN: Submission and NegotiationFace to Face Meetings with customers to determine to determine and understand their requirements and to translate those requirements into technical solutions based on strategic OEM vendor partnerships.Customer Training, workshops, Product presentations and solution proof of concept(POC) and technical demos.Technical support to clients (level 1 and level 2) , handling technical escalations.Reporting as required: reporting to Internal teams and external customer and vendor teams Formal and Informal Communication: Acting as the technical interface between customer and internal commercial teams and managing the technical relationship with customers and help build trust relationship to help influence customer decisions.Ownership of Technical Projects: Development of Proposal Documents, Pricing,Bill of Materials (BOM), Tender Response and Customer Solutions.Ownership of technical delivery of large projects. This can include development of initial Architecture, managing teams through design to delivering the entire project.Leading large projects from first customer meetings through implementation and or operations. This could include coaching junior members of the team and managing implementation teams.Personal and Staff Development:Providing guidance on network architectures.Obtaining knowledge on own immediate environment as well as that of other departments.Attending training opportunities to improve knowledge and applying knowledge to daily day to day job functions to improve quality of deliverables.Achieve necessary certifications to ensure alignment to OEM partner status and technical delivery requirements. -
Presales ConsultantXon Systems Mar 2013 - Feb 2017Pretoria, Gauteng, South AfricaProvide Technical Presales Support to business development opportunities this includes presales presentations on strategic vendorsProactively scope the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and the firm.Secure input from all necessary solution stakeholdersCoordinates closely with internal sales, sales support, and service resources to alignsolution design with customers’ business requirements.Secure from customer technical staff commitments needed to ensure a deal’s “technical close.”Meet assigned targets for profitable sales growth in assignedproduct lines, marketareas, channel, or teams supported.Provides coaching team members in order to enhance their product knowledge,technical acumen, and technical sales skills.Opportunistically pursues additional business development opportunities withincustomer firms.Collaborates with sales to ensure these opportunities are effectively covered -
Customer Solution ManagerEricsson Aug 2011 - Jul 2012Nairobi,KenyaResponsible for developing services solution, technical compliance & BOQ during tender/RFP/RFQ phase in line with tender/RFP requirements and provide necessary clarification during the evaluation phase.Responsible for analysing, designing and developing commercially viable end-to-end technical solution for the customers based on their specifications and business needs.Responsibilities:Technical Solution, Network Impact Analysis, Risk Analysis ,Product Roadmap presentations, Customer Requirements Analysis and Statement of Compliance(SoC), Dimensioning, Customer Adaptations, Solution Design, Multivendor Verification(MVV)Anticipate future needs in the market area by following industry and market trendsDeliverables:Solution Requirements, Solution Description, Migration Strategy, Time Plan, WBS, Scope of work, Services Pricing, Solution Design,Solution Support Plan, Roadmap presentation, Network Design, Integration Design -
Services Engineer, Mss IntegrationEricsson Aug 2007 - Jul 2011Nairobi ,KenyaMSS CS Integration Engineer. MSC/HLR/MGW Integration. -
Services Engineer, Mmc/Miep Integration EngineerEricsson Sep 2006 - Jul 2007MMC, MEIP Integration Engineer at Ericsson (K) LTD. Worked on Projects in Celtel GABON, Econet Zimbabwe, Celtel Chad -
In/Vas EngineerHuawei Nov 2004 - Jul 2006Integration and Technical Support Engineer,
Duncan Gitau Education Details
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Software Development
Frequently Asked Questions about Duncan Gitau
What company does Duncan Gitau work for?
Duncan Gitau works for Com Twenty One Limited
What is Duncan Gitau's role at the current company?
Duncan Gitau's current role is Technical Sales Support, Presales Management.
What schools did Duncan Gitau attend?
Duncan Gitau attended Jomo Kenyatta University Of Agriculture And Technology (Jkuat).
Not the Duncan Gitau you were looking for?
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Duncan Mburu
End-2-End Manager-Africa At The Timothy Initiative | Project Management | Administration | Donor EngagementKiambu, Kenya -
Duncan Gitau
Nairobi County, Kenya -
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