Duncan Harper Email & Phone Number

London, GB

London, England, United Kingdom

Leading growth of core product range in IFT, regional & national groups outside of London.Managing RTM partners, building & implementing indirect distribution strategy.Curating & executing brand partnerships with venues, studios, artists, labels & festivals.

North & East London

Building brands across N, NW, E, EC for a diverse portfolio of softs, RTDs & spirits.Managing relationships with up to 120 accounts.Prospecting & Onboarding 30+ new customers, through developing commercially enticing proposals. Working with key London & national RTMs to achieve mutually beneficial wins & maximise ROS.Compliance checks & staff training in.

London, England, United Kingdom

Opening & controlling day-day ops of a new community focussed independent pub after 8 years of closure.Growing weekly revenue from £0 to £20k+ within 12 weeks. Securing listing in CAMRA good beer guide - Runner up North London Pub of the Year.Consistently top-rated pub in Hampstead on Google Reviews.Co-managing all aspects of the daily operation of the.

Watford, England, United Kingdom

FTC - Assisting transition of membership & subscription services data to new system. Advising customers on revamped subscription services. Providing excellent customer service via phone, email & social media.

United Kingdom

• Activation Manager - Tier One. Hi-spirits, National.
• Working with brand management team to develop multichannelactivation plans across highest revenue brands(Southern Comfort, Buffalo Trace & Fireball).
• Leveraging expertise in the student and LDA-30marketplace to advise T1 brands on target consumer.
• Cooperating across business to identify & strategizeFireball & Southern Comfort ‘Hyperhubs’.
• Managing Snowbombing for 3rd year in a row. DevelopingFY21 omnichannel approach to drive new distribution,increase rate of sale and reach an additional 2mil consumersfor Fireball across multiple SKUs.
• Maintaining Brand Ambassador responsibilities.

United Kingdom

• Building and executing regional on-trade programme with£19k budget to drive brand awareness, affinity & trial.
• Forging long term, mutually beneficial relationships withkey customers across 5 major cities, gaining trust toimplement volume winning strategies within their outlets.
• Management of key brand partnerships, including hospitality groups, music venues & festivals.
• Planning, budgeting & managing 10+ flagship brandactivations at a range of scales (Snowbombing £50k+,2000Trees £11k, NASS £7.5K, Wilkestock £5K). Reaching~60,000 highly targeted consumers.
• Delivering on KPIs (incl. sampling, displays, shot machines).
• Working closely with business development team tosecure listings in on-trade accounts.

Liverpool, United Kingdom

Coordinating and supervising a range of corporate hospitality events.

St Albans, United Kingdom

• Senior Customer Service Advisor (CSA), DW Stevensons ltd, Hatfield. Responsibilities & Achievements:
• Promotion to a Senior CSA, leading my own two-person sub-department responsible for managing backorders for the company’s two distribution warehouses.
• Liaising with account managers, merchandising, branches and customers to ensure orders could be fulfilled correctly and efficiently.
• Delegating clearly and effectively to colleagues, as well as following up their work on completion.
• Taking payments, processing orders and resolving issues for high importance customers on behalf of management.
• Ensuring compliance with all company regulations including GDPR.

St Albans, United Kingdom

• Bartender and Events Staff, The Horn Pub and Venue, St. Albans.Responsibilities & Achievements:
• Managing the bar in the separate 100 cap. events space 3-4 times monthly, working both solo and as part of my own small team. As a completely stand alone bar this included all set up and close down, replenishment.
• Working effectively as part of a larger 6-8 person team as a bartender in the pub and/or 200 cap. venue.