Duncan Harper Email and Phone Number
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Duncan Harper is a Bar Operations Manager - ArcadeX at Peppermint Bars & Events. He possess expertise in microsoft office, customer service, management, communication, teamwork and 6 more skills.
Peppermint Bars & Events
View- Website:
- signaturebrew.co.uk
- Employees:
- 19
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Bar Operations Manager - ArcadexPeppermint Bars & EventsLondon, Gb
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New Business & Route To Market ManagerSignature Brew Oct 2022 - PresentLondon, England, United KingdomLeading growth of core product range in IFT, regional & national groups outside of London.Managing RTM partners, building & implementing indirect distribution strategy.Curating & executing brand partnerships with venues, studios, artists, labels & festivals. -
Business Development ExecutiveGlobal Brands Limited Nov 2021 - Aug 2022North & East LondonBuilding brands across N, NW, E, EC for a diverse portfolio of softs, RTDs & spirits.Managing relationships with up to 120 accounts.Prospecting & Onboarding 30+ new customers, through developing commercially enticing proposals. Working with key London & national RTMs to achieve mutually beneficial wins & maximise ROS.Compliance checks & staff training in national accs. across channels incl. Stonegate, Green King, Sainsburys. Conception & execution of engaging events & activations incl. leading sponsorship of international flair bartending competition. -
Assistant General ManagerThe Magdala, Hampstead Heath May 2021 - Nov 2021London, England, United KingdomOpening & controlling day-day ops of a new community focussed independent pub after 8 years of closure.Growing weekly revenue from £0 to £20k+ within 12 weeks. Securing listing in CAMRA good beer guide - Runner up North London Pub of the Year.Consistently top-rated pub in Hampstead on Google Reviews.Co-managing all aspects of the daily operation of the site:- Recruitment, staff wellbeing & development, scheduling.- Menu dev. - Cellar & Stock Management. - Standard of service & Customer Experience. - Events, private hire & entertainment incl. live music booking. - Licencing, Health & Safety.
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Customer Experience ExecutiveMajestic Wine Jan 2021 - May 2021Watford, England, United KingdomFTC - Assisting transition of membership & subscription services data to new system. Advising customers on revamped subscription services. Providing excellent customer service via phone, email & social media. -
Activation ManagerHi-Spirits Jan 2020 - Dec 2020United KingdomActivation Manager - Tier One. Hi-spirits, National.• Working with brand management team to develop multichannelactivation plans across highest revenue brands(Southern Comfort, Buffalo Trace & Fireball).• Leveraging expertise in the student and LDA-30marketplace to advise T1 brands on target consumer.• Cooperating across business to identify & strategizeFireball & Southern Comfort ‘Hyperhubs’.• Managing Snowbombing for 3rd year in a row. DevelopingFY21 omnichannel approach to drive new distribution,increase rate of sale and reach an additional 2mil consumersfor Fireball across multiple SKUs.• Maintaining Brand Ambassador responsibilities. -
Brand AmbassadorHi-Spirits Jan 2019 - Jan 2020United KingdomBuilding and executing regional on-trade programme with£19k budget to drive brand awareness, affinity & trial.• Forging long term, mutually beneficial relationships withkey customers across 5 major cities, gaining trust toimplement volume winning strategies within their outlets.• Management of key brand partnerships, including hospitality groups, music venues & festivals.• Planning, budgeting & managing 10+ flagship brandactivations at a range of scales (Snowbombing £50k+,2000Trees £11k, NASS £7.5K, Wilkestock £5K). Reaching~60,000 highly targeted consumers.• Delivering on KPIs (incl. sampling, displays, shot machines).• Working closely with business development team tosecure listings in on-trade accounts.• Occasional Off-trade merchandising support.
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Event StaffVerve People Oct 2018 - Feb 2019Liverpool, United KingdomCoordinating and supervising a range of corporate hospitality events. -
Senior Customer Service AssociateStevensons (D.W. Stevenson Ltd) Jun 2018 - Sep 2018St Albans, United KingdomSenior Customer Service Advisor (CSA), DW Stevensons ltd, Hatfield. Responsibilities & Achievements:• Promotion to a Senior CSA, leading my own two-person sub-department responsible for managing backorders for the company’s two distribution warehouses.• Liaising with account managers, merchandising, branches and customers to ensure orders could be fulfilled correctly and efficiently. • Delegating clearly and effectively to colleagues, as well as following up their work on completion. • Taking payments, processing orders and resolving issues for high importance customers on behalf of management. • Ensuring compliance with all company regulations including GDPR. -
BartenderThe Horn Pub And Venue May 2018 - Sep 2018St Albans, United KingdomBartender and Events Staff, The Horn Pub and Venue, St. Albans.Responsibilities & Achievements:• Managing the bar in the separate 100 cap. events space 3-4 times monthly, working both solo and as part of my own small team. As a completely stand alone bar this included all set up and close down, replenishment, stock control, changing kegs and gasses, maintaining good service, resolving issues and disputes, liaising with security to contain incidents and responsibility for takings.• Working effectively as part of a larger 6-8 person team as a bartender in the pub and/or 200 cap. venue.
Duncan Harper Skills
Duncan Harper Education Details
Frequently Asked Questions about Duncan Harper
What company does Duncan Harper work for?
Duncan Harper works for Peppermint Bars & Events
What is Duncan Harper's role at the current company?
Duncan Harper's current role is Bar Operations Manager - ArcadeX.
What is Duncan Harper's email address?
Duncan Harper's email address is du****@****w.co.uk
What is Duncan Harper's direct phone number?
Duncan Harper's direct phone number is +4479306*****
What schools did Duncan Harper attend?
Duncan Harper attended Liverpool John Moores University.
What skills is Duncan Harper known for?
Duncan Harper has skills like Microsoft Office, Customer Service, Management, Communication, Teamwork, Easily Adaptable, Event Management, Bartending, Brand Marketing, Marketing, Sales.
Who are Duncan Harper's colleagues?
Duncan Harper's colleagues are Matt Reynolds, Alice Hancock, Dale Gardiner, Andrew Dickson, Luca N., Tom Dudley, Glorimar Borrego.
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