Duncan Holmes Email and Phone Number

• Build custom applications, dataflows and dashboards in Salesforce Analytics.• Admin, primary user and Demand Gen team lead for CRM Fusion Suite and Salesforce Analytics.• Breakdown features and write user stories within the Agile Development framework.• Maintain ownership of the responsibilities of my previous position.

• Manage the data integrity of the Cox Automotive Enterprises Salesforce instance.• Solution for data related issues occurring within or tangential to various Salesforce platforms.• Define, deliver and test data solutions to business problems, often with autonomy.• Calculate metrics across large datasets to deliver unique insights to multiple business partners.• Gather business requirements and write features as needed.• Enable marketing efforts and tradeshow tool functionality for all Cox Automotive sub brands as the owner of client and contact data for pre-show and post-show marketing and engagement.

• Web services testing; designing, executing and automating test cases.• Data modeling and quality analysis using Toad, as well as data analysis and reporting.• Interpreted functional specification and business requirements documents.

• Interviewed stakeholders and developed a scope doc for Salesforce instance consolidation. • Analyzed data sets as large as 5 million rows and identified data quality issues.

• Completed competitive analysis and researched potential customers and markets.

• Led a project team to collect data from Groupon's top competitors from each state.• Gave presentations to the CI department and sent analyses to field sales offices.