Duncan Macpherson

Duncan Macpherson Email and Phone Number

Leading accelerated growth in the international region, focusing in the UK @ Invoca
Duncan Macpherson's Location
Rustington, England, United Kingdom, United Kingdom
Duncan Macpherson's Contact Details

Duncan Macpherson personal email

n/a
About Duncan Macpherson

Duncan Macpherson is a Leading accelerated growth in the international region, focusing in the UK at Invoca. He possess expertise in enterprise software, cloud computing, professional services, business intelligence, solution selling and 13 more skills. Colleagues describe him as "I had the pleasure of working with Duncan for several years at Centrical. He is an incredible leader, whose kind-hearted nature and warmth made every day at work rewarding. Duncan brought me into the business, and played a key role in my professional growth, guiding me to achieve some of my greatest career milestones and wins. He was a source of inspiration, and always encouraged growth and innovation. Duncan's honest and people-centric approach, cross-functional leadership and commercial acumen would make him an asset to any organisation. I would wholeheartedly recommend him. They (you?) would be lucky to have him!", "Working with Duncan has been a charm. His level-headedness and exceptional leadership have consistently yielded remarkable results. Due to his commitment to innovation and profound ability to empower teams, he has not only helped cultivate an environment of unparalleled excellence but also displayed an exceptional ability to navigate complex challenges, making them an invaluable asset to any organization seeking transformative leadership at its finest. It was an honour working with you Duncan", and "Duncan is truly a one of a kind manager. In a fierce industry and in a job where most days are very challenging, he was there to give me any support I needed, give me a hard push when I needed one, and celebrated every success fully. He kept our team together exceptionally well with a great spirit, as well as mentoring each one of us: sharing his knowledge from an extensive career in sales. A fantastic person to work with."

Duncan Macpherson's Current Company Details
Invoca

Invoca

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Leading accelerated growth in the international region, focusing in the UK
Website:
invoca.com
Company phone:
(877) 918-7318
Duncan Macpherson Work Experience Details
  • Invoca
    Uk Director
    Invoca Feb 2024 - Present
    Santa Barbara, California, Us
    Invoca is the recognized leader in conversation intelligence AI that enables marketing, e-commerce, and contact centre teams to drive efficient and profitable revenue growth by unlocking actionable insights from customer conversations. Through deep integrations with leading technology platforms, teams can turn conversation data into automated action to enhance every digital touchpoint and human interaction, leading to better experiences, more conversions, and higher revenue. With Invoca, top consumer brands, including AutoNation, DIRECTV, Mayo Clinic, Mutual of Omaha, and Verizon, experience unbelievable results powered by undeniable data. Invoca has raised $184M from leading venture capitalists, including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures. For more information, visit www.invoca.com.
  • Centrical
    Rvp - International
    Centrical Feb 2021 - Aug 2023
    New York, New York, Us
    Centrical is the next-gen employee engagement and performance management platform. Using advanced gamification, personalized microlearning, and real-time employee performance management holistically, Centrical helps companies help their employees perform their best.
  • Glassbox Digital
    Gm - Emea
    Glassbox Digital Apr 2019 - Aug 2020
    London, England, Gb
    Imagine your website/mobile app had a brain…What would it tell you? Not just that there’s an issue with checkout abandonment, but why there’s an issue. Not just about what customers are doing, but about every single click, swipe and mouse movement.This is Glassbox, The website analytics platform designed specifically for enterprise, that brings insight and intelligence to your digital operations. With Glassbox at your side, Chief Data Officers, Customer Experience, Customer Service, IT and Compliance have what they need to optimize, future-proof and protect your business. And that means your business is truly prepared for whatever life throws at it. It’s time to give your website/mobile app a voice.
  • Calabrio, Inc.
    Vp Sales - Emea
    Calabrio, Inc. Nov 2017 - Apr 2019
    Minneapolis, Mn, Us
    Calabrio is a customer engagement software company owned by KKR that provides analytic insights to catalyze growth through customer service contact centers. The Calabrio ONE® software suite empowers everyone in an organization, from contact center agents to the CEO, with easy-to-use tools that provide a better understanding of the customer. Every customer interaction yields insights that expand customer-consciousness, which is how leading companies now drive growth and long-term corporate prosperity.
  • Sap Hybris
    Sales Director Cec - Sap Hybris
    Sap Hybris Dec 2016 - Oct 2017
    Munich, Bavaria, De
    Promoted to Run the UGB SAP Hybris Sales team across Marketing, Commerce, Sales and Service Cloud in multiple industries. Report to UK VP.
  • Sap Hybris
    Director - Sap S/4 Hana Marketing - Emea & Mee
    Sap Hybris Apr 2016 - Dec 2016
    Munich, Bavaria, De
    Hybris Marketing Cloud enables marketers to develop a deeper understanding of customers; to know what they have done, what they may do, and most importantly what they are doing now. Gain real-time insights into the context of each customer, and leverage these insights to deliver highly individualized customer experiences across channels.
  • Salesforce
    Strategic Account Executive - Salesforce Marketing Cloud
    Salesforce Jun 2014 - Apr 2016
    San Francisco, California, Us
    Part of the EMEA Talent Accelerate program. Deputies as RVP CPG / HLS within Salesforce Marketing Cloud with a view of moving into management in 2016.My roles as Strategic AE is to work with $ Multi Billion, Consumer Products and Retail organisations to deliver a 1:1 relationship with their customer.Delivered 446% to ramp 2014108% YTD 2015Won biggest Salesforce global social deal of 2015 in Q3 at a major CPG and Pharma organizationPart of the Salesforce Talent Acceleration Program to be RVPSalesforce is the World's most powerful 1:1 digital marketing platform and delivers automated and personalised content across multi channels; via web, mobile, email, social & Ads, increasing brands revenue and improving the 1:1 relationship with their customer. By 2017, the CMO will spend more on IT than the CIO. 'Gartner'Saleforce is focussed on developing the vision for marketing and becoming the platform of choice for CMO's.
  • Sap
    Key Account Director & Global Client Partner
    Sap Apr 2011 - May 2014
    Walldorf, Bw, De
    As a Client Partner for Unilever, one of SAP Top 25 global customers, I focussed on innovation projects, global HCM Cloud implementation and World Class Trade Promotion Management.As an Large Enterprise AE managed accounts including Premier Foods, Warburtons, Molson Coor Brewers, Marstons Plc, Coca Cola Enterprises and Astellas. Manage a virtual team of specialists in On premise and Cloud based solutions such as; Business Objects, Supply Chain, HR, CRM, Mobility, Procurement, Budget Planning and Consolidation, SAP Consulting, Governance & Fraud.During my time at SAP I won 2 Net New Names Global ERP £multi million contracts between December 2012 and September 2013. In December 2012, Fiberweb Plc, a Mill Products Manufacturer and PZ Cussons a Consumer Products Organisation, September 2013. Competition included QAD, JDS, Infor, Microsoft and Oracle. First person in SAP to win 2 net new name simultaneously against Oracle
  • Diagonal Consulting
    Sap Sales Director
    Diagonal Consulting Jun 2010 - Mar 2011
    Diagonal Consulting is a premier SAP consulting and licence partner with deep industry knowledge and experience of implementing LE and SME project globally including SAP mobility, construction, facility management, finance, marcoms, retail and telecommunication. Diagonal is part of 2e2 a systems integrator with a turnover of £420 million and provides a OneContact solution that includes, management services, ERP, CRM, security, unified communications, data management;on premise or Cloud architectures.
  • Maxima
    Sap Sales Director
    Maxima Aug 2008 - May 2010
    SAP Sales DirectorManage the SAP Business Solution team with a revenue of £8million in FY09 team. Within this portfolio well sell SAP B1 and Business Objects solutions to both the SME and Enterprise space. Focus on several vertical markets that include: Retail, Oil and Gas, professional services, public sector, manufacturing and distribution.Actively up sell other Maxima services which include; managed services, Sharepoint, Unified comms and MS CRM and cabling to account base and new names prospects.
  • Deltek Danmark A/S
    Business Director
    Deltek Danmark A/S May 2006 - Aug 2008
    Ran WPP and Publicis accounts and sales team.
  • Advantage Business Systems Limited
    Commercial Director
    Advantage Business Systems Limited Mar 2002 - May 2006
    London, England, Gb
    Ran UK Microsoft GP / CRM and NAV sales team and P&L
  • Eclipse Computing
    Business Development Manager
    Eclipse Computing Feb 2000 - Mar 2002
    Ashburn, Virginia, Us
    Worked as a business development manager and focussed on winning new name System Union, Coda Dream and Microsoft GP business.

Duncan Macpherson Skills

Enterprise Software Cloud Computing Professional Services Business Intelligence Solution Selling Business Development Saas Account Management Management Salesforce.com Consulting Managed Services Pre Sales Sap Crm Channel Partners Sales Management Erp

Duncan Macpherson Education Details

  • Lancaster University
    Lancaster University
    Marketing (2Nd Class Bsc)

Frequently Asked Questions about Duncan Macpherson

What company does Duncan Macpherson work for?

Duncan Macpherson works for Invoca

What is Duncan Macpherson's role at the current company?

Duncan Macpherson's current role is Leading accelerated growth in the international region, focusing in the UK.

What is Duncan Macpherson's email address?

Duncan Macpherson's email address is dm****@****ail.com

What is Duncan Macpherson's direct phone number?

Duncan Macpherson's direct phone number is +176379*****

What schools did Duncan Macpherson attend?

Duncan Macpherson attended Lancaster University.

What skills is Duncan Macpherson known for?

Duncan Macpherson has skills like Enterprise Software, Cloud Computing, Professional Services, Business Intelligence, Solution Selling, Business Development, Saas, Account Management, Management, Salesforce.com, Consulting, Managed Services.

Who are Duncan Macpherson's colleagues?

Duncan Macpherson's colleagues are Aimee Johnson, Kihana Langdon, Wendy Alston Halleck, Michelle Allmond, Megan Jones, Emily (Brightman) Palmer, Anneke Mcgrady.

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