Duncan Millar Email & Phone Number

Tampa, Florida, Us

Direct the sales effort for 101 room Hilton branded hotel. Oversee revenue generation for hotel by actively developing corporate, social, government and sports segments for the properties securing groups and local negotiated rates. Find business opportunities and build rapport with decision makers through prospecting, personal sales calls to businesses and on property site inspections with potential travel partners. Respond to all RFPs for hotel to include group and transient business opportunities. Work with Revenue Management department in rate and revenue management strategies that help result in positive STAR report rankings. Work with E-Commerce to position hotel viability to drive occupancy. Prepare monthly reports for management company and ownership group. Support overall hotel operations to maintain positive guest satisfaction. Represent properties in local business groups, networking organizations and associations. Achieve quarterly solicitation goals.

Tampa, Florida, Us

Collection of 4 Marriott and 1 Hilton brand hotels with over 400 rooms in the heart of MobileActively develop corporate, social, government and sports segments for the properties securing groups and local negotiated rates. Find business opportunities and build rapport with decision makers through prospecting, personal sales calls to businesses and on property site inspections with potential travel partners. Assist in rate and revenue management strategies that help result in positive STAR report rankings. Represent properties in local business groups, networking organizations and associations. Achieve quarterly solicitation goals.

Responsible for marketing, tourism, public relations, business relationships and synergies for the association. Build and maintain key relationships and act as liaison between association, golf courses, accommodation partners and Convention and Visitors Bureau. Oversee management and execution of marketing and promotion budget of up to $750,000 annually. Developed strategies and processes that maximized the return for all partners.

Actively developed corporate, association and government segments in Alabama, Georgia, Florida, North Carolina and South Carolina markets, selling conventions and meetings. Booked 11,000 room nights and $1,621,000 in guest room in one year. Organized and hosted off property client receptions, familiarization trips, individual group customers, community leaders and civic organizations. Worked closely with Director of Marketing and Director of Sales to develop plans to maximize sales opportunities for entire resort.

Assisted resort General Manager with management and supervision of Golf Department during a transitional period including developing comprehensive Club Rules and Regulations document, assisted with facilitation of $5,000,000 of golf capital improvements on Azalea golf course, worked closely with all hotel departments to improve relationships and maintain seamless member and guest experience and trained and mentored the Head Golf Professional.

Managed all functions of golf and food and beverage operations. Served on Executive Committee of RTJ Trail management company Sunbelt Golf Corporation and was primary facility contact with corporate office. Responsible for facility revenue budget of $1,940,000 and operational budget of $1,545,000. Developed strategies to maximize outing, and annual pass sales. Developed key business and individual relationships in community. Teamed with a staff of 40 to deliver exemplary customer service to all facility guests.

Responsible for all day-to-day operation of resort’s golf department consisting of 1,400 members and $3.5 million in sales including hiring, supervising, training, and scheduling of 30 associates. Responsible for entire merchandising operation including all buying with up to $275,000 gross annual sales. Responsible for all tournament operations including planning and execution of all member tournaments and programs and executed all facets of 150 annual corporate and local golf outings of up to 280 participants. Worked closely with Director of Golf and all hotel departments to improve inter department relations and maintain seamless guest experience with hotel sales and event management team while enhancing member and guest satisfaction.