Duncan Munyoki Email & Phone Number

Nairobi County, Kenya

Kenya

In my roles as a Group Business Development Associate, I focus on a number of key performance indicators including but not limited to lead generation, sales pipeline metrics, revenue growth, client acquisition and retention, market penetration, networking and relationship building, proposal and contract metrics, competitor analysis, activity metrics, customer satisfaction, return on investment (ROI), strategic contributions, market research, sales support, negotiation and deal closure, strategic planning, reporting and analysis

Nairobi, Kenya

The overall purpose of the role was to identify and pursue new business opportunities, build and maintain relationships with clients, and promote the company's technology and infrastructure solutions.Among the key milestones and achievements, I realized in my 3 years in this role include:a) Strategic PlanningI developed and led the execution of a strategic plan that increased market share by 20% within one year, positioning the company as a dominant player in the industry. My greatest success was to actively implement a product diversification strategy, introducing new offerings to the market on a quarterly basis, resulting in a steady growth of revenue streams and a projected annual revenue increase of 15%.In addition, boosting strategic partnerships with key industry players to expand market reach and drive collaborative business opportunities, led to the securing of at least two new partnerships per quarter.b) Market & Industry ExpertiseI led the implementation of a competitive intelligence program, monitoring and analyzing competitor activities, market dynamics, and regulatory changes, resulting in proactive adjustments to business strategies, improved competitive positioning, and a 10% increase in market competitiveness. To this end, I developed and delivered industry-specific training programs for sales and marketing teams, enhancing their knowledge and understanding of industry trends, technologies, and customer needs, resulting in an increase in sales conversion rates and improved customer engagement.

Kenya

My portfolio in the insurance industry include below key achievements• Developed and executed a comprehensive sales strategy that resulted in a 40% increase in annual revenue, surpassing company targets and positioning Royal Associate Insurance Broker as a market leader in the insurance brokerage industry.• Secured high-value insurance contracts with key clients, contributing to a 30% increase in average deal size and driving significant revenue growth for the organization.• Fostered and maintained strong relationships with existing clients, achieving a remarkable 95% client retention rate and generating a consistent stream of repeat business, solidifying Royal Associate Insurance Broker's reputation for exceptional service.• Conducted extensive market research and analysis, identifying emerging trends and customer needs. Leveraged this insight to develop and launch innovative insurance products, resulting in a 50% increase in market share and positioning the company as a pioneer in the industry.• Led the successful implementation of a state-of-the-art CRM system, streamlining lead management, improving pipeline visibility, and increasing sales team productivity by 25%, leading to accelerated revenue growth.• Collaborated cross-functionally with underwriting and claims teams to optimize processes and enhance customer experience. Reduced turnaround time by 20%, resulting in improved customer satisfaction ratings and setting industry benchmarks for efficiency.• Represented Royal Associate Insurance Broker at industry events, conferences, and networking functions, cultivating strategic partnerships and alliances. These efforts resulted in a 35% increase in referral business and expanded the company's market reach and influence.

Bachelor Of Commerce

Advanced Diploma And Diploma, Purchasing And Supplies Management (Procurement), Credit

Activities and Societies: Supplier (vender) Sourcing of products to clients locally and globally