Duncan Mwendwa Email and Phone Number

 Helped manage the entire Hotel at night Assisted with all reception, cashier, switchboard and reservations duties at night Filled in the night audit information in the STR Addressed customer concerns at night Printed the Guest Registration Cards for the following day Performed the Guest Rate check. Completed and transmitted daily management, accounting reports and all the supporting documents Performed Micros Audit and rolling business date Performing Night Audit procedure as in the Opera system and rolling business date. Reconciled all the day’s charges in the PDQ summary reports with actual postings in Opera Reconciling charges in Micros and in Opera for any double or mispostings. Printed and filled all End of Day Reports. Kept records of guests arriving and leaving the hotel during the night shift