Duncan E. Phillips, Mba Email & Phone Number

Manchester, NH

Salem, Massachesetts

Oversight of a $2 million continuous improvement initiative (Albright Read Institute) that supported NSMC’s overall commitment to process improvement science; project outcomes include:- 100% of clinical medical staff participating in a standardized daily clinical round- Implementation of a Congestive Heart Failure clinical pathway which dropped CHF LOS.

Salem, MA

Developed a comprehensive Lean Six Sigma leadership program that trained over 300 clinical providers.Provided Lean Six Sigma mentoring for clinical leaders who successfully completed over 100 process improvement projects that included, but limited to:- Reducing patient wait times in Interventional Radiology outpatient clinics- Decrease radiation exposure.

Greater Boston Area

Developed curriculum for a nationally acclaimed process improvement initiative for the largest hospital in the state of Qatar.Provided Lean Six Sigma training for over fifty physicians for the leading hospital in the state of Qatar

Boston, Massachusetts

Project Manager for the Radiology Medical Imaging IT group. Implemented Lean Six Sigma methodologies and data analysis for use in process improvement activities; including: Kaizen, DMAIC, Value Stream Mapping, 5S, Visual Management, FMEA and Root Cause Analysis.Reduced the median patient wait time in the Cross Sectional Interventional Radiology (CSIR).

Collaborated on the development and deployment of a global Lean Six Sigma continuous improvement initiative that achieved $21 million dollars of savings in 2006 – 2007.Project leader of a Six Sigma Black Belt project that improved commercial waste water treatment facility which enabled the company to successfully negotiate its waste water permit.

Master Of Business Administration (M.B.A.)

Ba

Activities and Societies: Phi Beta Kappa

Associate, General Studies