Duncan Blake Email & Phone Number

Denver, Co, Us

Denver, Co, Us

Mundelein, Il, Us

- Designed a web-based resume and cover letter optimization tool for job seekers who struggle to land interviews- Collaborated with a fast-moving team to translate research results, data, and feedback into a 0-1 product launch- Executed a full e-commerce website redesign and boosted conversion rate from 0.31% to 4.41%- Amplified sales by 400% through improved copy, imagery, brand messaging, and user experience- Increased average sessions by 28% and order value by 20% by streamlining website navigation via industry-proven UX design principles- Spearheaded the development of scalable solutions by balancing user needs and business requirements while increasing sales by 34%- Partnered with a multinational team to produce a full website redesign grounded in user research, market research, and usability testing- Boosted web traffic to a non-profit site by over 4000% through collaborative design efforts and content writing

Chicago, Il, Us

- Led complex e-commerce web development projects with budgets over of $2M and timelines of 6+ months- Developed and executed comprehensive project plans for brand refreshes, B2B redesigns, and digital transformations- Managed teams of 35+ individuals specializing in development, UX design, UI design, business analysis, and data analyticsOversaw enterprise-level digital commerce projects from kickoff through launch, coordinated and collaborated with cross-functional teams to create exceptional commerce experiences, while managing timeline and budget. Directed teams in the creation of UX and UI deliverables from conception through development.

Verona, Wi, Us

- Coordinated SaaS projects across international multi-hospital organizations, academic health systems, and ambulatory care centers, improving digital and physical healthcare experiences at more than 21 hospitals- Built an effective vaccine scheduling solution for a mass vaccination site as part of a fast-paced task force, and brought it live in 5 days- Devised and deployed robust KPI benchmarks for over 2,000 hospitals to use as targets and referencesPlanned, designed, and developed robust project strategies for software implementations of varying scopes and durations. Supervised analysts and project coordinators for smooth flow of operations while maintaining best practices. Monitored and maintained cutting-edge functionalities by managing a team of reviewers that performed customer audits. Ensured quality user experience through development of tailored workflows based on user research, business goals, and technological constraints.

Madison, Wisconsin, Us

- Excelled in a startup environment by leveraging Salesforce to manage over 15,000 restaurant accounts- Oversaw restaurant website updates and ensured all correct/relevant information was available for restaurant partners in over 250 cities- Enabled excellent customer experiences for both restaurant partners and patrons by decreasing the friction of ordering food onlineDeveloped new lucrative restaurant partnerships and promoted efficient customer transactions. Managed restaurant accounts in salesforce for smooth flow of operations. Oversaw overall facets surrounding restaurant website updates and ensured all correct/relevant information is available.

Bachelor Of Arts - Ba, Economics

Product Design