Duncan Rice Email & Phone Number

Arizona, United States

Surprise, Arizona, United States

Bellevue, Washington, United States

Key Responsibilities:• Oversee all technical performance and management work responsible for (6) business units across the Northwest. Execute utility billing functions, financial systems, customer service, and financial review, analysis, and reporting. • Prepares analysis and special projects, as directed, in accordance with professional, administrative, and legal standards. • Manages all aspects of producing accurate invoicing, A/R, A/P, credit/collections, payroll, purchasing, municipal contract obligations, reconciling billing accounts to the general ledger, auditing, data analytics & research, hiring, firing, and training.• Manage billing policies, procedures, methods, and guidelines that align with company, industry, municipal, and SOX compliance. Maintains billing metrics databases including rates, taxes, and fees. Key Accomplishments:• Conversion of new municipal contract customers by City. • Implemented audit and reconciling processes to rectify incorrect billing errors, sales tax charges, and invoicing discrepancies• Decreased overall net DSO year over year, including reducing annual bad debt expenditure by over $100,000 favorable to goals set by area and corporate leadership. • Outstanding employee engagement results meeting 100% of all metrics 2017-Present.

Bachelor'S Degree, Business Administration And Management, General

Associate'S Degree, Business Administration And Management, General