Duncan Russell

Duncan Russell Email and Phone Number

Restaurant Owner | 20 Years in Hospitality Excellence | 10+ Years of Management Expertise | Passionate About Culinary Innovation & Guest Experience
Duncan Russell's Location
North Adams, Massachusetts, United States, United States
Duncan Russell's Contact Details

Duncan Russell personal email

About Duncan Russell

With over 20 years of diverse experience in hospitality, culinary arts, and business management, I bring a passion for leadership, operational excellence, and guest satisfaction to every role I take on. My journey has spanned continents, from managing multi-unit operations in the U.S. to co-founding educational programs in Vietnam and driving business development in Dubai. Each chapter of my career has sharpened my skills in team development, financial oversight, and creating unforgettable customer experiences.Currently, as the Managing Director of Christos LLC, I leverage my expertise to drive success through strategic planning, efficient operations, and a commitment to excellence. Previously, I honed my leadership abilities as a Multi-Unit General Manager at Oath Pizza, where I successfully balanced operations, team culture, and financial accountability. My time abroad in roles such as Co-Founder of Inspire Edu and Business Development Manager at Muddle Me further deepened my understanding of cross-cultural collaboration and innovative problem-solving.My background also includes fine dining and luxury hospitality experiences, having worked with esteemed brands like Kempinski Hotels and as a kitchen trainee in a Michelin-influenced environment. Whether leading teams, mentoring students, or crafting culinary excellence, I thrive on fostering growth and delivering results.Driven by curiosity and a desire to make an impact, I am always seeking opportunities to innovate, inspire, and connect. Let's collaborate and build something extraordinary.Specialties: Team Leadership, Multi-Unit Operations, Restaurant Management, Business Development, Culinary Arts, Training & Development, P&L Management, Cross-Cultural Communication

Duncan Russell's Current Company Details

Restaurant Owner | 20 Years in Hospitality Excellence | 10+ Years of Management Expertise | Passionate About Culinary Innovation & Guest Experience
Duncan Russell Work Experience Details
  • Oath Pizza
    Multi Unit General Manager
    Oath Pizza Jun 2017 - Jul 2019
    Greater Boston Area
    Managing all functions of restaurant operations such as, scheduling, ordering, inventory, production, service etc...Upholding all standards as they relate to product quality, guest service, safety, cleanliness and sanitationOverseeing the financials with full accountability to the restaurant's budget and P&L.Focusing on training, development and culture of the team.
  • Inspire Edu English Classes
    Co-Founder And Senior Teacher
    Inspire Edu English Classes Nov 2014 - Jun 2017
    Hanoi And Nha Trang Vietnam
    • Creating a Communicative English class structure, from Beginner to Advanced level, which focuses on the key English language skills• Using student centered teaching techniques to increase student fluency while speaking• Preparing and implementing of a free bi-weekly English Club • Developing classes based around the goals and demands of the students• Offering one-on-one tutoring sessions
  • Muddle Me
    Business Development Manager
    Muddle Me Sep 2013 - Oct 2014
    Dubai Uae
    • Created individually customized Food & Beverage equipment solutions for clients• Increased company revenue by creating trusting relationship with new clients from pre-opening restaurants, bars and hotels• Maintained communication with suppliers worldwide to ensure client satisfaction• Led weekly business meetings with sales team and warehouse personnel to ensure smooth operations• Designed stands for International trade show events such as Gulf Food and The Hotel Show• Coached new staff on inventory, equipment maintenance, and hygiene standards• Gave training and assistance to clients and staff on how to use equipment properly
  • Kempinski Hotels
    Restaurant Manager - Task Force
    Kempinski Hotels Jan 2013 - Jul 2013
    Seychelles
    Managed all restaurant staff in the signature Asian restaurant on property• Scheduled staff members for efficient operations• Gave training to employees on professionalism, hygiene standards, wine and food product knowledge• Handled all guest issues and liaised with Kitchen and Front Office to maintain guest satisfaction• Increased average check by creating upselling trainings and rewards for staff• Worked with the property Sommelier to introduce new wines and create promotions for slow moving wines• Achievements during this period:o Successfully set up iRiS Menu System to allow guest to access the menu and wine list via iPad
  • Kempinski Hotels
    Assistant Restaurant Manager / Management Trainee Food And Beverage
    Kempinski Hotels Nov 2011 - Dec 2012
    United Arab Emirates
    • Scheduled and allocated staff efficiently therefore the outlet ran most effectively during restaurant operations• Motivated staff during service time to keep morale up• Attended departmental and inter-departmental meetings to keep up with information about ongoing concerns• Handled guest complaints and rectifying all necessary situations• Interacted with guest to get feedback about service and food quality• Maintained inventory to make sure no items run out during operation• Going over financial statements and then justifying any variances from the budget • Cashiering at the close of the restaurant• Attended all Leadership Development classes to continue education while working• Maintained LQA quality standards to ensure satisfaction• Gave trainings to staff on LQA standards, Cashiering procedures, closing responsibilities and new menu concepts to make sure the restaurant lived up to 5 star reputation
  • Kempinski Hotels
    Kitchen Trainee
    Kempinski Hotels Apr 2011 - Nov 2011
    Abu Dhabi, Uae
    • Obtained International experience in the Middle East at a 5 star luxury hotel• Gained Fine Dining experience while working with a Michelin trained chef• Worked in kitchens throughout the hotel such as Bakery, Cold Kitchen, and Commissary to gain a broader culinary knowledge• Gained knowledge and increased skills and efficiency in the kitchen
  • Johnson & Wales Radisson Airport Hotel
    Junior Sous Chef Of University Hotel
    Johnson & Wales Radisson Airport Hotel May 2009 - Mar 2011
    Providence, Rhode Island Area
    Supervised and taught twelve students per trimester proper culinary techniques to increase their knowledge about cookingDelegated tasks to students to make sure banquet food is prepared is a timely mannerMotivated students on tasksAddressed questions pertaining to work and cooking methodologyOrganized and cleaned food storage areas to maintain food quality and sanitation standards
  • Emeril'S New Orleans Fish House
    Summer Line Cook
    Emeril'S New Orleans Fish House Jun 2010 - Aug 2010
    Las Vegas, Nevada Area
    Increased speed and efficiency for preparing food and while on the lineIncreased knowledge of baking and pastry arts, soups and sauces and butchering by training with each station's chef de partieMaintained professional and food safety standards
  • Local 121
    Intern Chef
    Local 121 Nov 2008 - Mar 2009
    Providence, Rhode Island Area
    Increased knowledge of local and sustainable food purveyorsPortioned meats and vegetables to maintain food costsTrained with the pastry chef during voluntary hours to learn more about pastry artsDeveloped charcuterie skills by making terrines, pates and curing meats

Duncan Russell Skills

Menu Development Food And Beverage Culinary Skills Restaurants Banquets Food Food Service Fine Dining Micros Cooking Resorts Restaurant Management Hospitality Industry Sales Customer Service Hospitality Management Training Language Teaching Teaching English As A Foreign Language Hotel Management P&l Management Pre Opening

Duncan Russell Education Details

Frequently Asked Questions about Duncan Russell

What is Duncan Russell's role at the current company?

Duncan Russell's current role is Restaurant Owner | 20 Years in Hospitality Excellence | 10+ Years of Management Expertise | Passionate About Culinary Innovation & Guest Experience.

What is Duncan Russell's email address?

Duncan Russell's email address is ds****@****hoo.com

What is Duncan Russell's direct phone number?

Duncan Russell's direct phone number is +8416663*****

What schools did Duncan Russell attend?

Duncan Russell attended Johnson & Wales University, Johnson & Wales University.

What skills is Duncan Russell known for?

Duncan Russell has skills like Menu Development, Food And Beverage, Culinary Skills, Restaurants, Banquets, Food, Food Service, Fine Dining, Micros, Cooking, Resorts, Restaurant Management.

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