• Compliance partnering with Compliance teams of businesses within the Benefact Group on regulatory matters.• Liaising and holding regular meetings with Compliance teams and other staff within the Benefact Group and providing an independent compliance view and guidance on regulatory matters and projects.• Regulatory change scanning and analysis, providing regulatory change updates to Compliance teams.• Attendance at relevant partner Board meetings to present Compliance reports• Writing papers on new regulatory change items and sharing with Benefact Group Compliance teams.• Conducting ad-hoc Monitoring reviews and checks where required.

• Conducting Monitoring reviews of businesses within the Benefact Group as set out in the annual Monitoring Plan.• Interviewing relevant staff and teams, gathering information, issuing Terms of Reference, carrying out Field work, writing Monitoring Reports, holding close out meetings and agreeing actions.• Tracking closure of actions with relevant teams.• Formulation of the Annual Monitoring Plan

Apr 2018 to July 2019Nationwide Building Society - Compliance Consultant Basel Committee Banking Standards (BCBS 239) implementation• Project advice on BCBS 239 requirements • Monitoring of project build and implementation • Approval/sign off of project meeting requirements Jan 2018 to Apr 2018Lloyds Bank - Team LeaderMortgage Remediation • Managing a team of senior case handlers • Training and guidance to help individuals attain competency• Daily Management meetings with Senior manager• Chairing Daily Team meeting to agree priorities and discuss performance and issues

• Conflicts of Interest, Control of Information, Personal Account dealing and CONC advice and solutions to Relationship Managers.• Training Commercial Bank Relationship Managers on avoiding Conflicts of Interest/Personal Account dealing and Control of Information methods.• Nominated as UK Conflicts of Interest Champion, provided gap analysis and solutions to Conflicts of Interest policy gaps.• Monitored and provided impact analysis of Regulatory developments.• Conducted MIFID II analysis and provided Project support.

• Regulatory compliance advice on ISA/JISA/Share account/Investment Bonds/ Pensions/ CTF and Life Insurance• Regulatory advice on COBS/ICOBS/COLL/CONC and CASS FCA sourcebooks.• Providing CASS expert advice to CASS Oversight Manager on Client money breaches covering CMAR, discrepancies, materiality, pre-funding, internal reconciliations, Mandates and Resolution packs.  • GDPR and Consumer Credit In-depth knowledge – conducting regulatory change gap analysis.• Monitored Regulatory Developments and identified impacts and recommended changes.• Provided Impact and gap analysis of UCITS requirements for Retail Investments and provided project advice.• Provided Impact and gap analysis of FCA Consumer Credit CONC sourcebook and provided project advice.• Identified gaps in Client Money procedures and recommended changes for PS14/9 CASS changes project.• Retail Investment Platform project implementation of new build Zurich Retail Platform for Share accounts/ISAs and SIPP products. Providing project advice and sign off of regulatory requirements covering COBS/COLL/Client Money/Data Protection/AML/Financial Crime/ training requirements and procedures and approval of project releases. Working with Platform Operations team on regulatory breaches and providing regulatory guidance.• Conducted Financial crime/ fraud investigations and recommended actions• Training Operations in implemented Regulatory Changes.• Financial Promotions approval• Created and presented monthly Compliance and Risk reports

• • Provided Pension expert technical guidance and training to Compliance and Operations.• Investment Committee sign off of SiPP Investments/Assets including Shares and Commercial Property• Section 166 - Interviewed staff and provided guidance pre FSA interviews.• Section 166 - Monitored all FSA interviews and created reports and regularly updated Board of Directors.• Project implementation of Capita SIPP Adviser platform, providing advice to project on regulatory requirements and approval of project releases. Advising Platform team on regulatory guidance and breaches.• Monitored Regulatory Developments and conducted impact analysis.• Member of Project Board approvals and presented Compliance analysis to Board.• Conducted AML/Financial Crime investigations and reported to SOCA.• Review and sign off FCA returns• Regulatory Change and Project advice • Financial Promotions approvals

• Financial Promotions Approval - Credit cards, Investments (ISA) and Savings, General Insurance, Pet Insurance

• Conducted Compliance Monitoring activities of Business Operations• Interviewed Management and staff• Created Monitoring reports and presented to Senior Management

• Financial Promotions Approval - Credit cards, Savings & Investments, General Insurance, Pet Insurance

• Conducted Compliance Monitoring activities of Business Operations• Interviewed Management and staff• Created Monitoring reports and presented to Senior Management

• Wrote procedures for new Retirement Claims process due to Pension Simplification process• Trained new staff of new Pensions Simplification retirement claims process• Conducted Quality checks of retirement claims and explained feedback to staff Team Manager new staff for retirement claims process