Duncan Wheeler Email & Phone Number

Ipswich, England, United Kingdom

🚀 Leading the Operations at NSX Group, organising world-class tours, tournaments, and camps for amateur and professional markets and managing the operations for summer language schools with a global client base. Recognised as a proven leader in both operations and sales, with a track record of achieving significant business targets and successful lead-to-deal conversions.🌐 Founder of the JPL British Cup, showcasing entrepreneurial spirit and strategic initiatives in collaboration with the UK's premier grassroots league. Project managed the programme in collaboration with the Junior Premier League.💼 Senior Management Board Position, with a dual focus on operations and sales, collaborating across marketing, sales, and finance to align strategies with organisational goals.📈 Key Achievements and Responsibilities:- 💡 Developed and executed dynamic operational and sales strategies, enhancing efficiency and contributing significantly to revenue growth.- 🚀 Spearheaded operational improvements, ensuring a competitive market position, while driving successful sales initiatives.- 🤝 Established and maintained strong relationships with professional clubs and grassroots organisations, streamlining operations and unlocking revenue streams across European and North American markets.- 🎓 Directed staff training and mentoring, focusing on operational efficiency, sales techniques, customer service, and product knowledge.- 📊 Monitored and analysed operational and sales data, identifying areas for improvement, while strategically tracking and reporting progress towards goals.- 🤝 Built and maintained robust client relationships through exceptional service, ensuring satisfaction, repeat business, and sales growth.

Colchester, England, United Kingdom

As a dedicated School Governor at St Lawrence Primary School, I am committed to working with the Governor team and wider school network to continue fostering a supportive educational environment where every child can thrive. Through strategic leadership and collaboration with fellow governors and school staff, I actively contribute to shaping policies, promoting educational and extra-curricular excellence, and ensuring the well-being of students. Passionate about empowering young minds, I embrace opportunities to enhance the school's vision, values, and community engagement initiatives. Proud to support educational advancement, I am dedicated to making a positive impact on the lives of students and the broader school community. #Education #SchoolGovernance #StudentEmpowerment #CommunityEngagement #Leadership

London, England, United Kingdom

Leading serious and complex investigations within London as a fully-qualified Scotland Yard Detective. I managed cases with high risk, high emotions, and complex multi-agency collaborations within this role.

Ipswich, England, United Kingdom

Ipswich Town Football Club, founded in 1878, boasts the most successful history of any club in eastern England. Most notably, the Club has won three major trophies (English Division 1 Title in 1962, FA Cup in 1978, and UEFA Cup in 1981) under the guidance of managers Sir Alf Ramsey and Sir Bobby Robson. Ipswich Town is also renowned for its Academy (based at Playford Road), where future first-team players and a flourishing Women's Programme are nurtured. The job responsibilities I have fulfilled:Utilized a personal and professional network to recruit players for Ipswich Town FC, broadening more comprehensive relationships with external stakeholders. Within this role, I recruited the majority of one age group.

Ipswich, England, United Kingdom

The job responsibilities I have fulfilled:👉 Responsible for the creation and implementation of the academy football learning curriculum. The new curriculum was a culmination of years of research and experience, with measurable and objective outcomes split into an age-appropriate format where applicable. 👉 Efficiently organized and chaired multi-disciplinary meetings with cross-departmental lead staff.👉 Led the FA Women’s U21 East Region Academy programme from its formation in partnership with the Football Association. Built a training a fixture programme and worked with Senior Leaders of the club to facilitate the introduction of elite women’s football into the football club.

Ipswich, England, United Kingdom

The job responsibilities I have fulfilled:👉 Led the recruitment department for the Foundation Phase of the academy, U7 to U12 inclusive.👉 Created a process to underpin recruitment at the Foundation Phase and oversaw a significant increase in the awareness of local talent.

Ipswich, England, United Kingdom

The job responsibilities I have fulfilled:👉 Built a programme for young players and their families to experience academy football. Recruited and managed a staff team to create an innovative and ever-developing environment.👉 Delivered presentations and keynote speeches to a variety of audiences.👉 Utilised out-of-industry experience and learnings from working overseas to create a unique programme aimed at developing young footballers who are equally capable of succeeding in life outside of football. 👉 Addressed large audiences and sold the academy programme over the competition.

Ipswich, England, United Kingdom

Worked with Liam Manning; led the U12 -U16 academy programme.

United Kingdom

Founded as the fastest-growing tour operator of its kind, specialising in delivering football/soccer tours around the globe. Ultimately acquired by NSX.The job responsibilities I have fulfilled:👉 Conceptualized and established a tour operator company that specializes in delivering high-quality football/soccer tours to clients around the globe.👉 Collaborated with key stakeholders to identify and secure partnerships with leading football clubs, stadiums, and local organizations, enhancing client tour experiences.👉 Managed relationships with international travel partners to ensure seamless coordination of travel logistics, including flights, accommodations, and transportation.👉 Cultivated a dedicated team of staff and contractors, including tour guides, customer service representatives, and sales and marketing professionals, to support the growth and success of the company.👉 Leveraged a deep knowledge of football culture and history to create unique and authentic tour experiences that immerse clients in the passion and excitement of the sport.👉 Maintained high customer satisfaction by consistently delivering exceptional tour experiences and providing responsive and personalized customer service.

Ipswich, United Kingdom

Whitton United is a community-based football club located in Ipswich, Suffolk. Hosting multiple football teams from U7's through to Senior Men's football represented in the Easter Counties Thurlow Nunn Premier Division, Whitton has a rich history spanning 95 years. Whitton United Football Club is the proud host of King George The Fifth Social Club, or "The Shed" as it is affectionally known within the community. The job responsibilities I have fulfilled:👉 Oversaw the training and development of players, creating customized plans to maximize their individual skills and team cohesion.👉 Managed players' recruitment and selection process, utilizing data analysis and scouting techniques to identify top talent and negotiate contracts.👉 Created and managed budgets for the club, monitoring expenses and revenue to maintain financial stability.👉 Managed the team's travel and logistics, ensuring all travel arrangements were made and the team arrived safely and on time for matches.👉 Collaborated with the coaching staff to create game plans and make in-game adjustments to maximize the team's performance.👉 Maintained effective communication with ownership, board members, and other stakeholders to ensure club strategy and objectives alignment.

Amsterdam, North Holland, Netherlands

The job responsibilities I have fulfilled:👉 Travelled to the Netherlands to study the International Coaches License, which included secondments to the Dutch National Team and several professional clubs, including; Ajax, Feyenoord, Vitesse Arnhem, and Groningen. During this experience, I worked with some of the world's leading players and coaches of the generation.👉 Efficiently supported the delivery of U21 and senior international camps.

Rio De Janeiro, Brazil

Travelled alone to Brazil aged 17 to support the development of underprivileged children through the medium of football in the favelas of Rio De Janeiro.The job responsibilities I have fulfilled:👉 Established a route for deprived children of a Favela to attend part-time school through collaboration with key local stakeholders.👉 Organised and delivered football programmes linked directly to the school, reducing crime and the risk of recruitment of children into organised crime.

National Investigator'S Course

National Diploma, Public Services