Duncan Benning Email & Phone Number

Tucson, Az, Us

Tucson, Arizona, United States

Tucson, Az

In this role, I established exceptional teams by performing all staff management functions, including interviewing, hiring, training, performance evaluations, and career coaching. By evangelizing consistently for superlative customer service, we were able to drive double-digit revenue growth. Other key accomplishments included:Established budgets, monitoring spend against weekly, quarterly, and annual metrics.Supervised day-to-day operations, ensuring compliance with corporate policies and procedures.Implemented a continuous improvement environment, incentivizing employees to take ownership.Conducted qualitative and quantitative market analysis, collaborating with vendors to design and implement marketing campaigns, including print, radio, and digital collateral.Sourced vendors, leading the negotiations for and negotiated contracts, ensuring compliance with SLAs.

In this positions, I established a customer-first environment. I key component to my stores’ successes was to promote the brand through a white-glove approach to customer service. I was a prudent steward of store resources, including budgets, inventory levels, and personnel scheduling. Additional achievements were:Performed daily store openings and closing, balancing end of day transactions.Analyzed costing data to reduce costs by identifying opportunities for targeted contract renegotiations.Supervised quarterly and annual inventory cycle counts, conducting on-going spot counts.Conducted on-going product education classes, focusing on experiential, hands-on learning.