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For the past 20 years I have been defining and growing challenger brands that people love. First in New Zealand, then in North America after moving to Vancouver, BC in 2011 to simultaneously pursue my career ambitions and my love of the outdoors. Most recently as the first head of marketing at Article I spent 8 years building the accessible modern furnishing brand into the fastest growing business in Canada, one of the leading direct-to-consumer brands globally, and delighting more than 1.5 million customers across the US & Canada.Before that, I held marketing leadership positions at both brands and agencies, helping develop innovative and compelling marketing communications strategies to win peoples' hearts and deliver business growth for everything from household names to startups. I started out my career at Orcon, a New Zealand telecommunications challenger brand. As a fresh graduate I had the privilege of being a key part an incredible growth story, taking the brand from an obscure 20-person company in an industrial estate on the edge of town selling internet service, to the third largest telecommunications provider in the country. Across a number of roles I got to work on all aspects of the marketing mix. Along the way, we won national and international recognition for our marketing communications. This formative experience helped shape my belief in what is possible with a clear and compelling position that is well understood and executed against internally, and communicated in a way that resonates with customers.With a love of sharing and debating ideas, I have presented and participated in panels at dozens of marketing, direct-to-consumer and e-commerce events across Canada and the US. I thrive in high-growth environments, have a radical sense of responsibility for the brands I have the privilege of working on, and I take great pride in helping those brands win customers' hearts and wallets.
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Vice President, MarketingJoon LoloiVancouver, Bc, Ca -
Vice President, MarketingArticle Oct 2020 - Mar 2024Vancouver, British Columbia, CaAs VP Marketing my portfolio grew to include marketing strategy, brand creative, research & insights, media buying, e-commerce, communications, customer service, and B2B sales functions. My team included more than 70 full-time employees. I had significant accountability for delivering brand health and customer satisfaction to ensure the long term growth of the brand, as well as revenue and contribution margin.As a member of the senior leadership team, I continued to champion an obsession with understanding and delivering on customer expectations, and ensuring that we continued to develop and maintain a culture in which this was both recognized and celebrated.During my 8 years at Article we grew revenue more than 15x. We were named Canada's fastest growing company 2 years in a row (2018/2019), and in the top 5 again in 2020. We were frequently recognized as an e-commerce and/or direct-to-consumer success story. We went from a relatively obscure startup with a brand that was in conflict with an existing company, to a legitimate challenger brand in the North American furniture market, winning and delighting more than 1.5 million customers. -
Director Of MarketingArticle Feb 2016 - Oct 2020Vancouver, British Columbia, CaIn 2016, I joined Article as the first head of marketing. Significant contributions and achievements included:Building the brand, from scratch - less than 3 months after joining Article I led a full rebrand to avoid a conflict with an existing furniture business trading under a similar brand name. This was a complex, high-stakes project, carried out during a period of explosive growth. Beyond renaming the organization, I also drafted the first set of values and led the positioning of the brand in the market. Building the marketing team - as the first head of marketing, I structured the marketing function, making key decisions around skillsets and capabilities we would build internally to give us a competitive advantage. These included investing in in-house media buying and creative capability. I hired for the key positions to build this capability. I put in place and subsequently refined the foundational measurement systems to ensure we were delivering results. Cultural leadership - beyond defining the organizations values, I led by example and ensured they were reflected across the business. This included making significant changes to our customer service approach that helped us win word-of-mouth and repeat business, co-creating a measurement system to track our delivery on promises to customers, and creating a peer-to-peer recognition program that continues to operate today.Building one of Canada's fastest growing companies - In both 2018 and 2019 Article was named Canada's fastest growing company in the annual Canadian Business rankings.In 2020 I was promoted to Vice President, Marketing. -
Head Of Strategy & MarketingInvoke Oct 2014 - Feb 2016Vancouver, British Columbia, CaFollowing the decision to merge Invoke Labs (focus on emerging brands) and Invoke Media (focus on established brands), I took on the marketing leadership role for the combined organization. In this role I worked on client business as well as being a key member of the Invoke leadership team. I worked with brands including the NHL, the Rick Hansen Foundation, Modo (car-sharing), Mojio (connected car platform), Wireless Wave, and Save-On-Foods helping create and refine campaigns, digital products, and brand platforms. I also helped drive agency growth, leading on large new business initiatives, including winning the largest retainer agreement in the organizations history. -
Head Of MarketingInvoke Labs Oct 2013 - Oct 2014Vancouver, B.C., CaInvoke built on their experience having created social media management platform Hootsuite, and launched a startup studio to provide services to other startups, as well as continuing to incubate their own ideas. In this role I got to work with some of Vancouver's most promising startups, helping them to identify and understand their customer segments, define their brand, and communicate their offering in a clear and compelling way. -
Product ManagerInvoke Labs Feb 2013 - Oct 2013Vancouver, B.C., Ca -
Director Of MarketingWishpond Nov 2011 - Aug 2012Vancouver, British Columbia, CaCreated and executed a comprehensive brand and communications strategy, pitched and worked with media to generate positive coverage in high profile industry press, wrote and oversaw production of marketing content (including data sheets, promotional videos, instructional videos, trade show materials, blog posts, guest blogs, infographics, and presentations), and managed the social media presence across all channels. -
Strategist&Some Oct 2010 - Mar 2011I joined &some, a digital communications agency, on a short-term contract (which was subsequently extended). I led the team through the development of their brand strategy, as well as I working on client projects for HP, Microsoft, IBM, New Zealand Post, and Splore-City. I was also involved in recruiting new staff, and establishing relationships with key partners in New Zealand and abroad.
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Head Of Brand And CommunicationsOrcon Aug 2008 - Oct 2010Auckland, NzOversaw the development and implementation of a new brand strategy, look and feel. Ran an innovative competitive pitch to select a new advertising agency. Worked with the new agency to develop the ‘You & Orcon: Together Incredible’ campaign, featuring Iggy Pop. This campaign went on to be incredibly successful, substantially increasing brand awareness while exceeding customer acquisition targets and lowering customer acquisition costs. It was also the most awarded campaign at the 2010 Communications Agency Association of New Zealand Axis awards, picking up 7 gold awards, and went on to win a Direct Grand Prix at the 2010 Cannes Lions. Successfully launched the Orcon Mobile service, exceeding sales targets by 12% for the first 6 months on the back of strong media coverage. Developed, implemented and managed the Orcon digital strategy, recognised as one of the most successful in New Zealand. As a result I was regularly invited to speak at events around the country about our social media strategy alongside other local and international speakers. -
Group Product ManagerOrcon Jan 2008 - Aug 2008Auckland, NzDeveloped and managed a portfolio of broadband internet and fixed-line telephony products. Drove innovation in our product portfolio, introducing wildly popular products like New Zealand's first combined broadband and fixed-line telephony packages, as well as New Zealand's first unlimited national and international calling packages. -
Marketing ManagerOrcon Jun 2006 - Jan 2008Auckland, NzAsked to take on the marketing manager role in an interim capacity after the departure of the previous marketing manager. Remained in the position during Kordia's acquisition of Orcon. -
Marketing AssistantOrcon Nov 2004 - Jun 2006Auckland, Nz -
Pure Futures MentorLion Co/Steinlager Pure Apr 2010 - Sep 2010Sydney, Nsw, AuSteinlager Pure invited young New Zealanders to submit their visions for a 'pure future'. Part of the prize package for the top ideas was time with a mentor who had excelled in their chosen field. I was asked to participate as one of these mentors, both judging entries and offering the winners advice on their brand and communications strategy. -
Travel AmbassadorVisitbritain/Alt Albion Feb 2009 - Mar 2009London, England, GbVisitBritain ran a campaign encouraging young New Zealanders to consider the UK as a holiday destination. They invited 8 successful young New Zealanders from a variety of backgrounds to travel throughout the UK for 10 days and document their whirlwind tour. I was responsible for blogging during the trip describing my experience, creating and editing video, and writing for several print media publications following the trip.
Duncan Blair Skills
Duncan Blair Education Details
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Massey UniversityMarketing Communication/Information Systems
Frequently Asked Questions about Duncan Blair
What company does Duncan Blair work for?
Duncan Blair works for Joon Loloi
What is Duncan Blair's role at the current company?
Duncan Blair's current role is Vice President, Marketing.
What is Duncan Blair's email address?
Duncan Blair's email address is du****@****ail.com
What is Duncan Blair's direct phone number?
Duncan Blair's direct phone number is +160456*****
What schools did Duncan Blair attend?
Duncan Blair attended Massey University.
What skills is Duncan Blair known for?
Duncan Blair has skills like Digital Marketing, Digital Strategy, Marketing Strategy, Social Media, Marketing, Advertising, Content Strategy, Online Advertising, Public Relations, Brand Management, Web Content, Press Releases.
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