Consulting services to humanitarian and international development clients, including Path, Norwegian Refugee Council, Danish Refugee Council, MSI Reproductive Choices, as well as clients in the education and tourism sectors. Specialised in providing strategic guidance to technology leaders, focusing on strengthening their teams' services through comprehensive data analysis in Power BI, project planning for infrastructure changes (particularly related to cloud migration), and developing globally distributed teams. Advising on data analysis and presentation methodologies that effectively showcase program effectiveness and drive transformative change through building a data culture across organisations and their partners.

I spearheaded progress and innovation across the humanitarian and international development sector with a focus on global telecoms strategy, sustainable energy solutions and data informed decision making. I led field deployments in Uganda, Malawi, Rwanda, Romania, Moldova and Poland, leading technology teams to deliver successful refugee oriented projects in austere and stressful environments, before and during the pandemic.I established and nurtured key relationships for NetHope with renowned technology organisations, including Cisco, Schneider Electric, Microsoft, Facebook/Meta, and Airtel.I led and facilitated cross-sector collaboration groups that brought together expertise from the international development and technology sectors. These efforts fostered shared learning, benefiting NetHope's member organisations and facilitated a deeper understanding by technology partners of the challenges facing NetHope members.To elevate NetHope's visibility and influence, I conducted and published research, delivered impactful presentations at conferences, ran training sessions, and regularly organised webinars and cross-sector meetings. Through these endeavours, I raised NetHope's profile as a leading organisation driving positive change at the intersection of technology and international development.

Leading a globally distributed team that enables digital working across 41 countries. Identifying needs and matching them with technical opportunities. Identifying gaps in organisational capability and matching them with training and cultural change. Influencing senior leadership on how the organisation can harness technology trends to better meet the needs of beneficiaries and increase operational efficiency.Responsible for service delivery to 850 staff in UK fundraising, international development delivery and all back office functions. Data security, business continuity, data center management, legacy application support, cloud platform and service management. Managing annual budget of £1m.Overseeing migration of commodity services and infrastructure to Office 365 and Azure cloud, allowing the reorientation of the tech team towards meeting the niche needs of Christian Aid. Strengthening global culture of remote working to better connect the distant parts of the organisation and enable 50% reduction in office space at HQ.Spearheading democratisation of data through evangelisation of Power BI self service data visualisation available to staff and local partners anywhere in the world. A highlight of this was bringing together senior Power BI consultants at Microsoft with a local partner in Sierra Leone to produce an interactive representation of the ongoing social impact of Ebola accessible to the local community.

Leading the team responsible for transforming the use of ICT systems by 450 staff in Christian Aid locations across 28 offices in Africa, Asia and Latin America. Provided inspiration and advice to development focused colleagues, enabling technical innovation in programmes and enhanced ability to demonstrate effectiveness to donors and other stakeholders.Brought remote conferencing aspirations to fruition through ubiquitous, intuitive Skype for Business video conference tools and techniques - resulted in better collaboration between geographically distant teams.Greater insight into how teams use internet connections through rollout of Cisco Meraki cloud managed network to 25 offices - better targeting of connectivity investment. Enabled central management of all remote office networks.Improved bandwidth and more robust systems by migrating 7 offices in Africa to a new VSAT supplier with minimum disruption. TCO over three years 15% less than previous supplier.Improved experience of ICT equipment procurement. A faster, more reliable and easier process for end users through partnership with a global procurement company. 20% saving compared to the previous process.Created monitoring tools and reports to ensure that Christian Aid offices in the developing world are able to access key systems and the overall experience for staff improves over time.

Network and system administration supporting Christian Aid’s use of ICT globally, with specific focus on developing world locations. Led the development of virtualisation infrastructure with VMware vSphere. Extension and enhancement of Cisco PIX/ASA global VPN. Administrator and developer of SharePoint Intranet. Managed business case, procurement, deployment and support of VSAT connections across 10 African locations. Implemented Nagios based global monitoring system, allowing measurements of performance against SLAs.

Roll out of SharePoint intranet to sites in 40 countries. Oversee local ICT infrastructure in 30 countries and secure the best local support services. Implement and troubleshoot infrastructure at HQ and in remote offices throughout Africa.

Advise voluntary sector organisations on how to make best use of IT. Write technical resources for the ICT Hub Knowledgebase website. Collaborate with TechSoup on the development of the ICT Hub website.

Design and development of the No2ID website and content management system using PHP and HTML. One of the Guardian’s top 5 campaigning websites in 2005.

Design, construct and maintain websites and applications in the small business, non-profit and public sectors. Design and implement office networks and servers for a number of small business clients.

Write a weekly newspaper column aimed at helping residents of Arusha, Tanzania take advantage of their growing access to the Internet and other technologies.

Overhaul network infrastructure to standardise different locations in Kenya and Tanzania, and improve security and internet availability. Connect to eccentric broadband ISPs in rural areas. Optimise network services for extremely slow connections. Design and implement backup strategies for desktop and extremely mobile laptop users. Enable groupware, file sharing and internal communications in Nairobi office.

Manage network and support service to 30 staff at Prostate Cancer UK. Development of JavaScript based custom content management system to allow faster publishing to website. Manage production of core information pack for men with prostate cancer, winner of BMA Patient Information Award in 2002.Produce compelling and clear material about prostate cancer and its treatment for patients and supporters.

Network management and support for UCL Graduate School. Design and management of websites, including Graduate School and Biomedicine faculty. Development of online scholarship, grant and course administration and course booking using HTML, PHP, Apache and Linux.

Website design and quality assurance. Cross platform testing of large multimedia ecommerce sites including GMN (Global Music Network). Designed and built Reduced Shakespeare Company website.

Bibliometric research into funding for science to inform the Trust’s funding decisions. Google stole our ideas around ranking scientists based on citations of their research papers and used it to take over the internet. Automation of data analysis from Science Citation Index. Writing for science policy newsletter, SPIN.