PROFESSIONAL STRENGTHS · Plan strategic efforts. Example areas of focus include field training, communication, territory alignment and goal planning · Lead cross-functional projects to deliver and enhance capabilities that 1) drive sales and servicing productivity; 2) facilitate streamlined customer interaction; and, 3) bring to life customer growth opportunities · Communicate cross-functionally with partners to confirm business priorities and validate direction on projects · Play a key role in planning innovative field strategies for customer growth, cross sell, and retention · Establish prospect/customer interaction engagement models for sales to support acquisition/retention and instill a disciplined and consistent communication approach when interfacing with prospects/customers · Establish field performance standards, account planning best practices, data and internal procedures as needed to deliver an exceptional prospect/customer experience · Highly developed communication skills; articulate verbally and in writing; ability to synthesize information into well summarized documents and presentations · Demonstrated ability to lead and influence effectively in a matrix environment and partner for results in a fast-paced environment · Strong thought leadership--can lead cross-functional teams toward a vision while also delving into the details of complexes process across various teams · Expert in assessing needs and developing business requirements · Track record of execution success in transforming environments where new processes need creation · Relevant consulting, project management or planning experience · High-energy approach; positive attitude · Strong team player who can partner well with all departments· Proficiency in all Microsoft Office applications, particularly PowerPoint