James Duncan Email & Phone Number

Seattle, Wa, Us

Seattle, Washington, United States

San Francisco Bay Area

Fife, Wa

• Charged with managing and to establish quality process controls for tracking quality requirement milestones, schedules, procurement, and budgets for project teams consisting of dozens of internal resources and hundreds of external contractors. Role included all phases of a project lifecycle including; customer engagement and on-boarding, scope identification and strategic planning, team management, resource allocation, and project execution and delivery.• At initial hire, no existing cogent process for project management and day-to-day operations existed. Assessed existing work activities and mapped-out all new processes to establish structure and a de facto PMO.• Implemented a workflow and job tracking software solution, company-wide. Performed market analysis to identify best software solutions to meet business needs. Created quality requirements to customize/tailor software. Performed acceptance testing on vendor provided solutions to ensure software met the business need.

Bremerton, Wa

• (Inactive DoD SECRET Security Clearance) SQE for SBIR R&D company (mainly DoD contracts). Developed overall test strategies/plans for automated/manual verification testing, including defining test cycles and schedules.• Worked on an Agile SCRUM team delivering fast releases; iterative and full regression testing to meticulous IEEE software standards, ensuring fail-safe performance between software and physical hardware monitors, including physical defense against intrusions in military implementations.• Developed test plans and test cases, based on system requirements, software requirements, use cases, and wire frames. Determined software risk for application of requirements. Provided recommendations on risk mitigation and defect correction.• Key team member in writing and publishing of corporate QA policies and procedures for sustaining process improvement.• Designated security officer for the facility (Limited Access).

Gig Harbor, Wa

• Lead HTML and CSS designer and project manager for large template driven website solution. Responsible for developing new site templates, customize for up-sell implementations, customer training, individual hands on customer service with on-going support (became an extension of their company). Backend systems used were Dot Net Nuke (DNN) and .Net environments. • Customized mortgage pricing tools based on customer and lender requirements for use on custom mortgage websites.• Established and trained a new team of implementation experts to gather customer requirements and execute roll out and customer training for custom mortgage software websites.

Gig Harbor, Wa

• Performed software testing in a rapid, iterative software development environment.• Responsible for writing and executing software test cases based on software requirements. Track and reported results to team members. Worked with external and internal clients to ensure test case executions were accurate, thorough, and incorporated all system touch points for mortgage software. • Insured SAS70 compliance; test plans creation and audit trails; customer service focus; implementation of Internet mortgage solutions.

Bellevue, Wa

Bothell, Wa

Education record

Education record

Education record