Duncan Mcdonald Email & Phone Number

Sydney, Australia

Bespoke software development using the full Microsoft stack

Chatswood

My role at iVisual includes the following activities:• Software development in a number of languages and platforms: * C# * VB.NET * ASP.NET * MVC * WPF * Win Forms* Web Forms * HTML, CSS, JavaScript/jQuery * SQL Server• Database schema changes, construction of stored procedures, views and software release scripts• Maintenance and upgrading of the company issue tracking systems (Redmine)• Debugging of source code• Providing technical support to existing clients and running training sessions for new clients.• Construction of technical documentation

My role at Spatial Intelligence included the following activities:• Software development in a range of languages and platforms: * C# * VB.NET * ASP.NET * MVC/MVVM * WPF * Win Forms * SSRS * HTML, CSS, JavaScript/jQuery/TypeScript * SQL Server, MySQL, Oracle• Database schema changes, construction of stored procedures, views and software release scripts• Creation and deployment of software packages for User Acceptance Testing (UAT)• Maintenance and upgrading of the company internal and external issue tracking systems (Redmine)• Creation of import and conversion programs for customer data acquired from a number of different sources/formats. Eg MS Access, Excel, CSV and other text-based files• Debugging of source code and construction of unit tests• Troubleshooting data related issues and providing technical support to clients and staff• Creating and maintaining technical documentation including test plans, change requests and software release instructions

My role at 1-Stop included the following activities:• Providing time-critical customer service to address issues that can have significant financial impact on clients and stakeholders• Periodic monitoring messaging system alarms to rectify problems within the service level agreement (SLA)• Ensuring messaging accountability and data integrity by performing system ‘health checks’ after any service disruption• Troubleshooting data related issues and providing technical support to clients and staff• Debugging of source code (C#, VB, PHP, SQL) to assist developers isolate causes of production environment problems• Identifying areas for systems improvements and assisting with the design, testing and implementation of these enhancements• Creating and maintaining technical documentation on company applications and services• Training of staff in the use of company software and diagnosis of common operational problems• Analysing production data to generate reports for management and major stakeholders on company performance issues

My role at GPATS included the following activities:• Programming in a variety of languages such as Visual Basic (5, 6 & .NET), C/C++, XML/KML/HTML, Perl, Java, SQL and PHP• Design, development and deployment of major stand-alone proprietary applications for displaying and analysing data• Design and implementation of web-based applications for customer services and staff utilities• Administration, maintenance and improvement of the company computer network and essential data services under Linux and Windows platforms• Maintenance and improvement of the company lightning database and backup data systems• Collaboration with company programming associates in the USA to overcome compatibility issues between our respective software packages• Content management and traffic monitoring of company website• Lightning receiver installation, repairs and troubleshooting• Responding to customer requests for historic data, technical support and software modifications• Composition of monthly organisational reports for staff and clients, outlining the performance of the receiver network and providing a general statistical analysis of the data collected during that time period• Composition of Engineering Change Orders (ECOs) for external contractors detailing correct procedures for installing, maintaining and repairing company equipment• Graphic design of company logos, icons, images and modification of operational diagrams using vector-based drawing packages• General office management and administration duties including banking, customer correspondence, packaging and dispatch of electronic equipment and software

Bachelor Of Engineering (Beng), Electrical And Electronics Engineering

Professional Certificate, Linux/Unix Administration

Education record