Supported the Finance Director and and Head of FP&A/BI in 2 projectsDocumented and improved the End-to-End Pricing of Vending machine resulting in c£100k per month additional Vending revenue, and the ability to monitor any pricing mismatchesDemonstrated the benefits of Budgeting/Forecasting by KPI’s, simplifying the process, enabling scenario modelling and allowing clearer commentary on actual results compared to forecast

As Head of Commercial Finance I lead a team of five that supports 29 sales and account managers, ensuring new and existing customers have the best delivery options that are profitable.My team is responsible for the development and use of an Activity Based Costing model in understanding client and service profitabilityI support the marketing department in developing new propositions, FP&A team in forecasting and analysis to improve operational efficiency.I have been a Mental Health Champion at Yodel since their introduction in early 2021, with the main objective of encouraging a more open discussion of mental health

As Head of Pricing and Client Profitability I led a team of three that supported 15 sales managers and was responsible for the production of monthly client profitability. I also supported the marketing department in developing new propositions.

As commercial manager, I was responsible annual budgeting, rolling forecast, monthly reporting of KPI's and pricing. Supporting business change by providing insightful analysis of monthly KPI's and financial results.Supporting sales in pricing of bids, and resolving billing issues.

Being the commercial leader in the VoIP platform migration project.I was responsible for the final customer and business outcome of VoIP platform migration; product features, pricing, customer migration off two billing systems, database move between providers of service, negotiations of commercial agreements, marketing, call centre trainingThis project was delivered on time, within scope and budget, with better then expected customer retention and revenue outcomes.

Monthly reporting/forecsting of sales resultsAnnual and quarterly budgetingManaged 4 StaffCommercial support to sales staff

Monthly reporting/forecasting of all products from revenue to EBITCommercial lead in contract negotiations with wholesale suppliersProduct manager support from pricing to life cycle managementAnnual and quarterly budgeting

Finance lead of pricing and EBIT improvements within all business areas, from launching Caps plans, improving margin and introduction of contracts.Improved churn results by targeting customer retention campaigns to high ROI customers, using needs based selling, and improving understanding of customer life cycle.Managed retention budget of $135mPrepared weekly and monthly performance packs

FP&A lead, responsible to budgeting/forecasting and monthly analysis