Global Delivery Director
Current
May 2010 - Present
AeroLeads people directory · profile
Duncan Robb Email & Phone Number
Global Delivery Director
at
OpenText
1 work email found
@opentext.com
2 phones found area 301 and 574
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Who is Duncan Robb? Overview
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Quick answer
Duncan Robb is listed as Global Delivery Director at OpenText, based in United States. AeroLeads shows a work email signal at opentext.com, phone signal with area code 301, 574, and a matched LinkedIn profile for Duncan Robb.
Duncan Robb previously worked as Senior Director, Cloud Services at Opentext and Vice President - EMEA Solution Delivery at Gxs. Duncan Robb studied at The Beaconsfield School.
Company email context
Email format at OpenText
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{first_initial}{last}@opentext.com
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Profile bio
About Duncan Robb
I have a strong track record in managing businesses and programmes through extensive change and growth.I create business strategy and then drive the delivery, vision and goals to ensure success. I possess creative and determined decision-making and retain absolute accountability.I can take on roles requiring a clear strategic and visionary skillset as well as bringing tactical capability to solving immediate problems. I have a reputation for engaging a wide range of stakeholders to bring new ideas and seeing the solution through to completion with solid executionUsed to working both nationally and Internationally and recognised as a determined and progress thought leader and agent of change. I possess excellent management and interpersonal skills and operate across a wide range of business and personnel.General management: Experienced in running and developing Professional Services & Software businesses ranging from £1m to £500m per annum. Possessing excellent sales, presentation and negotiation skills.Financial: Responsible for the negotiation, development and management of annual budgets. Responsible for the full Consultancy P&L.Sales: Developed Consultancy businesses from £600k per annum to £120m per annum in under four years. Maintained and improved market share in a highly competitive arena.Communication: Excellent communication and people skills. Maintains personal customer contact.Strategy: Developed three year rolling business plans that focused on revenue/margin and market share increase, whilst also maintaining the highest quality standards.Specialties: Team development and growth, business improvement through IT, programme management, project delivery, strategy development, linking IT to business need, business change, change management.
Listed skills include Management Consulting, Professional Services, Program Management, Process Engineering, and 46 others.
Current workplace
Duncan Robb's current company
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16 roles · 40 years
Duncan Robb work experience
A career timeline built from the work history available for this profile.
Senior Director, Cloud Services
Managing the global end to end delivery (projects, support and change) for one of OpenText (GXS') largest clients.
Jan 2021 - May 2022
Vice President - Emea Solution Delivery
Working for the market leading B2B solution provider and responsible for engagement of, delivery to and ongoing support of outsourced on-demand and customer hosted B2B solutions. Covering Solutions Definition, Solution Implementation and ongoing Managed Services.
Jan 2008 - May 2010
Business Development Director
Promoted and sold Vertex solutions and skills into exist and new clients.
Jul 2004 - Jan 2008
Business Development Director
Ensuring that Vertex was engaged in all Utilities business opportunities and maximising sales/delivery.
2004 - 2008
~4 yrs
Managing Director
Consulting Matters Limited
Managing Director of privately owned and funded IT/Business Consulting Company. Built from zero revenue based to £1m in a two year period.
Aug 2003 - Jul 2004
Emea Vice President - Professional Services
Headed an organisation 75 people strong across EMEA (Pre-Sales/Post-Sales, Project Management, Consultancy, Systems Integration, Training)Turned -52% margin loss to +40% within one quarter and raised this to 60% quarter on quarter.Grew the consultancy business from $950k per quarter to $2 million per quarter.Achieved higher levels of client satisfaction and retention.Introduced Market recognised Project Management methodologies based on PRINCE2.Introduced ‘packaged services’, identifying specific deliverables with embedded risk and margin analysis to ensure sustained high levels of profitability.Worked with major vendors such as Avaya, Aspect, and BT on all 3rd party relationships, specific packages including IVR, VOX fallback, CTI and all interfaces to major call centres.Sold direct to major companies / industries such as Direct Line, Travelex, Europ-Assist generating revenues in excess of £1m.Increased the business portfolio by utilising selected 3rd parties
May 2002 - Aug 2003
Professional Services Director
Thrupoint
Responsible for technical consultants and project managers.
2001 - 2003
~2 yrs
Emea - Professional Services Director
Headed a Professional Services organisation of 40 people (Pre-Sales, Post-Sales, Business Consultants, Project Managers, Technical Consultants)Grew the consultancy business from $0k per quarter to $3 million per quarter.Personally sold direct to EDS Consulting Services and generated a run rate revenue of $1m per quarter.Grew the number of core consultants from 3 to 40Defined and implemented time recording and forward planning systemsIntroduced Market recognised Project Management methodologies based on PRINCE2.Planned and introduced the concept of ‘packaged services’, identifying specific deliverables with embedded risk and margin analysis.Personally sold direct to major companies / industries such as the Memec / HSS / Gatwick Handling as well as leading distributors and alliance partners.Established Strategic Alliances with Microsoft / EMC / EDS / Citrix resulting in $3m of Sales.Acted as prime contact for all major projects (Senior Executive).
Jun 2000 - May 2002
Head Of Consultancy Services - Uk & Ireland
Headed a Professional Services organisation of 40 people (Pre-Sales, Post-Sales, Business Consultants, Technical Consultants)Grew the consultancy business from £600k per annum to £6 million per annum.Increased contributed income from 20% to 45%.Integrated Data General's Consultancy model with the new EMC product set and approach.Produced a three-year rolling strategy and negotiated budgets to meet that strategy.Acted as prime contact for all major projects (£2m plus)
Jun 1999 - Jun 2000
Professional Services Director
Ran the Professional Services Group for Europe which included staffing, P&L, client satisfaction and delivery.
1987 - 2000
~13 yrs
Professional Services Director
Reponsible for the entire Professional Services Department (EMEA) at Data General. This comprised of 50+ Technical and business consultants, network engineers and project managers.
1987 - 2000
~13 yrs
Business Engagement Director
Responsible for the generation of new business for the Data General Consulting Group
1987 - 2000
~13 yrs
Head Of Consultancy Services - Uk & Ireland
Headed a Professional Services organisation of 40 people (Pre-Sales, Post-Sales, Business Consultants, Technical Consultants)Grew the consultancy business from £600k per annum to £6 million per annum.Increased contributed income from 20% to 45%.Reviewed and revitalised the marketing and promotion of Data General’s consultancy business.Produced a three-year rolling strategy and negotiated budgets to meet that strategy.Introduced quality standards to meet the BS5750/ISO9000 certification.Personally sold direct to major companies / industries such as the MOD / Linklaters / Rolls Royce as well as leading distributors and alliance partners.Planned and established standard pricing structures throughout the UK and Ireland in order to achieve better control and parity in the marketplaceGreatly improved the level and quality of customer contact and service.Acted as prime contact for all major projects (£2m plus)
Jun 1987 - Jun 1999
Senior Consultant
Responsible for the design and delivery of Police & Emergency Services Systems.
Jan 1986 - Jun 1987
Computer Manager
Exploration Consultants Limited
Headed the Computer Department and was responsible for the design and implementation of topological mapping software / digitising software and flow modelling.
Aug 1980 - Jan 1987
Team & coworkers
Colleagues at OpenText
Other employees you can reach at opentext.com. View company contacts →
KB
Kevin Blainey
Colleague at OpentextBurlington, Ontario, Canada
View →
SB
Sathish Bandi
Colleague at OpentextGreater Hyderabad Area, India
View →
YS
Yaswanth Somala
Colleague at OpentextBengaluru, Karnataka, India
View →
SK
Svitlana Kunderevych
Colleague at OpentextUkraine
View →
JB
Jerico Balediata
Colleague at OpentextSanta Rosa City, Calabarzon, Philippines
View →
MB
Marko Bezic
Colleague at OpentextToronto, Ontario, Canada
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BS
Bill Straka
Colleague at OpentextBarrington Hills, Illinois, United States
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MG
Mario Gutiérrez
Colleague at OpentextGuadalajara, Jalisco, Mexico
View →
MN
Martin Nathanael
Colleague at OpentextCambridge, Ontario, Canada
View →
DP
Dirgh Patel
Colleague at OpentextToronto, Ontario, Canada
View →
Kevin Blainey
Colleague at OpentextBurlington, Ontario, Canada
View →
SB
Sathish Bandi
Colleague at OpentextGreater Hyderabad Area, India
View →
YS
Yaswanth Somala
Colleague at OpentextBengaluru, Karnataka, India
View →
SK
Svitlana Kunderevych
Colleague at OpentextUkraine
View →
JB
Jerico Balediata
Colleague at OpentextSanta Rosa City, Calabarzon, Philippines
View →
MB
Marko Bezic
Colleague at OpentextToronto, Ontario, Canada
View →
BS
Bill Straka
Colleague at OpentextBarrington Hills, Illinois, United States
View →
MG
Mario Gutiérrez
Colleague at OpentextGuadalajara, Jalisco, Mexico
View →
MN
Martin Nathanael
Colleague at OpentextCambridge, Ontario, Canada
View →
DP
Dirgh Patel
Colleague at OpentextToronto, Ontario, Canada
View →
2 education records
Duncan Robb education
Education record
The Beaconsfield School
Education record
St. Marys Primary - Beaconsfield
FAQ
Frequently asked questions about Duncan Robb
Quick answers generated from the profile data available on this page.
What company does Duncan Robb work for?
Duncan Robb works for OpenText.
What is Duncan Robb's role at OpenText?
Duncan Robb is listed as Global Delivery Director at OpenText.
What is Duncan Robb's email address?
AeroLeads has found 1 work email signal at @opentext.com for Duncan Robb at OpenText.
What is Duncan Robb's phone number?
AeroLeads has found 2 phone signal(s) with area code 301, 574 for Duncan Robb at OpenText.
Where is Duncan Robb based?
Duncan Robb is based in United States while working with OpenText.
What companies has Duncan Robb worked for?
Duncan Robb has worked for Opentext, Gxs, Vertex Data Science, Consulting Matters Limited, and Witness Systems.
Who are Duncan Robb's colleagues at OpenText?
Duncan Robb's colleagues at OpenText include Kevin Blainey, Sathish Bandi, Yaswanth Somala, Svitlana Kunderevych, and Jerico Balediata.
How can I contact Duncan Robb?
You can use AeroLeads to view verified contact signals for Duncan Robb at OpenText, including work email, phone, and LinkedIn data when available.
What schools did Duncan Robb attend?
Duncan Robb studied at The Beaconsfield School.
What skills is Duncan Robb known for?
Duncan Robb is listed with skills including Management Consulting, Professional Services, Program Management, Process Engineering, Strategy Development, Change Management, Project Delivery, and Consultancy.
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