Duncan Robb

Duncan Robb Email and Phone Number

Senior Director, Cloud Services @ OpenText
14, Mindspace, HITEC City, Hyderabad, Telangana 500081, India
Duncan Robb's Location
United States, United States
Duncan Robb's Contact Details

Duncan Robb personal email

Duncan Robb phone numbers

About Duncan Robb

I have a strong track record in managing businesses and programmes through extensive change and growth.I create business strategy and then drive the delivery, vision and goals to ensure success. I possess creative and determined decision-making and retain absolute accountability.I can take on roles requiring a clear strategic and visionary skillset as well as bringing tactical capability to solving immediate problems. I have a reputation for engaging a wide range of stakeholders to bring new ideas and seeing the solution through to completion with solid executionUsed to working both nationally and Internationally and recognised as a determined and progress thought leader and agent of change. I possess excellent management and interpersonal skills and operate across a wide range of business and personnel.General management: Experienced in running and developing Professional Services & Software businesses ranging from £1m to £500m per annum. Possessing excellent sales, presentation and negotiation skills.Financial: Responsible for the negotiation, development and management of annual budgets. Responsible for the full Consultancy P&L.Sales: Developed Consultancy businesses from £600k per annum to £120m per annum in under four years. Maintained and improved market share in a highly competitive arena.Communication: Excellent communication and people skills. Maintains personal customer contact.Strategy: Developed three year rolling business plans that focused on revenue/margin and market share increase, whilst also maintaining the highest quality standards.Specialties: Team development and growth, business improvement through IT, programme management, project delivery, strategy development, linking IT to business need, business change, change management.

Duncan Robb's Current Company Details
OpenText

Opentext

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Senior Director, Cloud Services
14, Mindspace, HITEC City, Hyderabad, Telangana 500081, India
Website:
opentext.com
Duncan Robb Work Experience Details
  • Opentext
    Global Delivery Director
    Opentext May 2010 - Present
    Waterloo, On, Ca
  • Opentext
    Senior Director, Cloud Services
    Opentext Jan 2021 - May 2022
    Waterloo, On, Ca
    Managing the global end to end delivery (projects, support and change) for one of OpenText (GXS') largest clients.
  • Gxs
    Vice President - Emea Solution Delivery
    Gxs Jan 2008 - May 2010
    Gaithersburg, Md, Us
    Working for the market leading B2B solution provider and responsible for engagement of, delivery to and ongoing support of outsourced on-demand and customer hosted B2B solutions. Covering Solutions Definition, Solution Implementation and ongoing Managed Services.
  • Vertex Data Science
    Business Development Director
    Vertex Data Science Jul 2004 - Jan 2008
    London, Gb
    Promoted and sold Vertex solutions and skills into exist and new clients.
  • Vertex Data Science
    Business Development Director
    Vertex Data Science 2004 - 2008
    London, Gb
    Ensuring that Vertex was engaged in all Utilities business opportunities and maximising sales/delivery.
  • Consulting Matters Limited
    Managing Director
    Consulting Matters Limited Aug 2003 - Jul 2004
    Managing Director of privately owned and funded IT/Business Consulting Company. Built from zero revenue based to £1m in a two year period.
  • Witness Systems
    Emea Vice President - Professional Services
    Witness Systems May 2002 - Aug 2003
    Us
    Headed an organisation 75 people strong across EMEA (Pre-Sales/Post-Sales, Project Management, Consultancy, Systems Integration, Training)Turned -52% margin loss to +40% within one quarter and raised this to 60% quarter on quarter.Grew the consultancy business from $950k per quarter to $2 million per quarter.Achieved higher levels of client satisfaction and retention.Introduced Market recognised Project Management methodologies based on PRINCE2.Introduced ‘packaged services’, identifying specific deliverables with embedded risk and margin analysis to ensure sustained high levels of profitability.Worked with major vendors such as Avaya, Aspect, and BT on all 3rd party relationships, specific packages including IVR, VOX fallback, CTI and all interfaces to major call centres.Sold direct to major companies / industries such as Direct Line, Travelex, Europ-Assist generating revenues in excess of £1m.Increased the business portfolio by utilising selected 3rd parties
  • Thrupoint
    Professional Services Director
    Thrupoint 2001 - 2003
    Responsible for technical consultants and project managers.
  • Netigy
    Emea - Professional Services Director
    Netigy Jun 2000 - May 2002
    Us
    Headed a Professional Services organisation of 40 people (Pre-Sales, Post-Sales, Business Consultants, Project Managers, Technical Consultants)Grew the consultancy business from $0k per quarter to $3 million per quarter.Personally sold direct to EDS Consulting Services and generated a run rate revenue of $1m per quarter.Grew the number of core consultants from 3 to 40Defined and implemented time recording and forward planning systemsIntroduced Market recognised Project Management methodologies based on PRINCE2.Planned and introduced the concept of ‘packaged services’, identifying specific deliverables with embedded risk and margin analysis.Personally sold direct to major companies / industries such as the Memec / HSS / Gatwick Handling as well as leading distributors and alliance partners.Established Strategic Alliances with Microsoft / EMC / EDS / Citrix resulting in $3m of Sales.Acted as prime contact for all major projects (Senior Executive).
  • Emc
    Head Of Consultancy Services - Uk & Ireland
    Emc Jun 1999 - Jun 2000
    Round Rock, Texas, Us
    Headed a Professional Services organisation of 40 people (Pre-Sales, Post-Sales, Business Consultants, Technical Consultants)Grew the consultancy business from £600k per annum to £6 million per annum.Increased contributed income from 20% to 45%.Integrated Data General's Consultancy model with the new EMC product set and approach.Produced a three-year rolling strategy and negotiated budgets to meet that strategy.Acted as prime contact for all major projects (£2m plus)
  • Emc
    Professional Services Director
    Emc 1987 - 2000
    Round Rock, Texas, Us
    Ran the Professional Services Group for Europe which included staffing, P&L, client satisfaction and delivery.
  • Data General Limited
    Professional Services Director
    Data General Limited 1987 - 2000
    Las Rozas, Madrid, Es
    Reponsible for the entire Professional Services Department (EMEA) at Data General. This comprised of 50+ Technical and business consultants, network engineers and project managers.
  • Data General Limited
    Business Engagement Director
    Data General Limited 1987 - 2000
    Las Rozas, Madrid, Es
    Responsible for the generation of new business for the Data General Consulting Group
  • Data General Limited
    Head Of Consultancy Services - Uk & Ireland
    Data General Limited Jun 1987 - Jun 1999
    Las Rozas, Madrid, Es
    Headed a Professional Services organisation of 40 people (Pre-Sales, Post-Sales, Business Consultants, Technical Consultants)Grew the consultancy business from £600k per annum to £6 million per annum.Increased contributed income from 20% to 45%.Reviewed and revitalised the marketing and promotion of Data General’s consultancy business.Produced a three-year rolling strategy and negotiated budgets to meet that strategy.Introduced quality standards to meet the BS5750/ISO9000 certification.Personally sold direct to major companies / industries such as the MOD / Linklaters / Rolls Royce as well as leading distributors and alliance partners.Planned and established standard pricing structures throughout the UK and Ireland in order to achieve better control and parity in the marketplaceGreatly improved the level and quality of customer contact and service.Acted as prime contact for all major projects (£2m plus)
  • Cap Gemini
    Senior Consultant
    Cap Gemini Jan 1986 - Jun 1987
    Paris, France, Fr
    Responsible for the design and delivery of Police & Emergency Services Systems.
  • Exploration Consultants Limited
    Computer Manager
    Exploration Consultants Limited Aug 1980 - Jan 1987
    Headed the Computer Department and was responsible for the design and implementation of topological mapping software / digitising software and flow modelling.

Duncan Robb Skills

Management Consulting Professional Services Program Management Process Engineering Strategy Development Change Management Project Delivery Consultancy Consultants Strategy Stakeholder Management Team Leadership Business Process Improvement Outsourcing Prince2 Integration Itil Process Improvement Project Management B2b Erp Consulting Management Managed Services It Service Management Saas Enterprise Software Business Intelligence Business Strategy Business Analysis Service Delivery Business Development Crm Solution Selling Leadership Business Planning Business Transformation Cloud Computing Business Process Vendor Management It Management Project Portfolio Management Pmo Solution Architecture It Outsourcing Enterprise Architecture Requirements Analysis Data Center Software Project Management Pmp

Duncan Robb Education Details

  • The Beaconsfield School
    The Beaconsfield School
  • St. Marys Primary - Beaconsfield
    St. Marys Primary - Beaconsfield

Frequently Asked Questions about Duncan Robb

What company does Duncan Robb work for?

Duncan Robb works for Opentext

What is Duncan Robb's role at the current company?

Duncan Robb's current role is Senior Director, Cloud Services.

What is Duncan Robb's email address?

Duncan Robb's email address is du****@****gxs.com

What is Duncan Robb's direct phone number?

Duncan Robb's direct phone number is (301) 340*****

What schools did Duncan Robb attend?

Duncan Robb attended The Beaconsfield School, St. Marys Primary - Beaconsfield.

What are some of Duncan Robb's interests?

Duncan Robb has interest in Children, Environment, Education, Theatre, Science And Technology, Martial Arts, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Travel.

What skills is Duncan Robb known for?

Duncan Robb has skills like Management Consulting, Professional Services, Program Management, Process Engineering, Strategy Development, Change Management, Project Delivery, Consultancy, Consultants, Strategy, Stakeholder Management, Team Leadership.

Who are Duncan Robb's colleagues?

Duncan Robb's colleagues are Sharon Loh, Ciprian Nazarie, Soh Yamazu, Truman Cui, Roland Jäger, Lauren Voigt, Mohammed Khasim.

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