Duncan Robertson Email & Phone Number

Voss, Vestland, Norway

- Facilitating workflow for a team of 50 people- Creating infrastructure for a long term future- Presenting information to empower self-sufficiency in the workplace

Binisalem, Balearic Islands, Spain

- Co-led the large expansion of our operations and accommodation facilities to absorb future growth- Mentored new employees- Played a significant part in this area ranking Top 5 in company for the year

Multiple Regions In Europe And Latin America

Creating the foundation of our extraordinary guest experience, guaranteeing the quality of our trips:- Controlled the distribution and maintained the operational quality of an inventory of 100+ bicycles, tools, and associated equipment for multiple weekly trip departure deadlines throughout a 6 month season- Coordinated warehouse and storage logistics to enable an effective work environment- Solved mechanical problems and made real-time logistical troubleshooting decisions- Worked collaboratively with an international regional team and European operations headquarters- Created a credible reputation of trust by consistently delivering on time and to a high standard

Voss, Vestland, Norway

Shaping the success of our operations in Norway:- Finding, purchasing, and maintaining regional facilities- Creating and communicating regional systems- Coordinating staff movements and accommodations- Building an invested and inclusive regional culture

Pernes-Les-Fontaines, Provence-Alpes-Côte D'Azur, France

Project managed a 6-week overhaul project of European field operations equipment (196 vans, 100 trailers, and associated equipment). - Led and co-worked with international teams of 3-10 people - Created systems for efficient workflow- Forecast needs for future years

Edinburgh, Scotland, United Kingdom

Warehouse activities, Inventory Handling, Supply Management. Used warehouse management software to manage goods processing including the receipt, validation, location, extraction, dispatch, and delivery of goods, in small teams: 1. ACCURACY - receive, inventor, query, validate, store, procure, and dispatch goods with total accuracy 2. COMMUNICATION - with equal and higher-ranking colleagues to manage goods movement with accuracy and detail - in a proactive manner to fulfil basic logistical tasks across departments in an incohesive work environment 3. NETWORKING - with new colleagues to understand the company operations, acquire essential task information, and to problem solve to complete basic company tasks 4. PROBLEM SOLVING - within warehouse management software (Snapfulfil and 4D) to correct errors and to understand the functionality of the software 5. ORDER FULFILMENT - by operating machinery and vehicles with colleagues to fulfil goods delivery of up to 25 bicycles daily to 2 destinations 6. COMMITMENT - completing months of 11 hour working days starting at 6am

Pernes-Les-Fontaines, Provence-Alpes-Côte D'Azur, France

Co-managed a 6-week overhaul project of all European field operations equipment (4000 bicycles, 150 vans, 100 trailers, and associated equipment). - Led and co-worked with international teams of 3-10 people- Demonstrated procedures and performed quality control

Europe, Asia, Australia

Lead generation, Risk Analysis, Budgeting, Ideas Innovation, ConsultingExplored career development opportunities and lifestyle options during a period of self-actualisation. This required a total belief in oneself, a total reliance on oneself, and an embracing of many uncertainties.Primary employments:Ski Hotel and Restaurant Staff (1 year) - Alpine Elements and Viamonde (France + Switzerland) -Served restaurant customers professionally during mealtimes and at the bar -Responded to and resolved customer requests -Contributed to the team which raised hotel ranking from 5th to 1st within the company English Teacher (7 months) - Newton Internation Kindergarten (China) -Prepared and presented an English curriculum which included formal English lessons, creative and outdoor play, and dancing for 20 young children in collaboration with a Chinese co-teacher -Withstood a demanding and frequently changing work schedule and negotiated language barriers for the purpose of delivering engaging, Montessori style English learning -Grew working relationships with children, teachers, and parents Manual Labourer (3 months) - Vacansoleil Camping Holidays (Italy) -Completed in teams, time-sensitive labour projects on campsites across Italy

Zhangjiagang, Jiangsu, China

Group Leading, Public Performing, Content Creation, Report WritingA kindergarten teaching role where I was more than a teacher. With 2 classes of 20 students between 4-5 years old, in this role, I engage students in creative play, outdoor play, dancing, and formal English lessons. Skills developed:- Foreign culture integration- Fitting into and manipulating established operations - Creativity, resourcefulness, and adaptability while teaching- Group and individual management- Emotional intelligence and body language reading - Patience working with young children- Teamwork despite large language barriers - Very succinct and concise communication- Rapport building with children and parents - Performing dance in front of a large audience (500+)I successfully negotiated a very steep learning curve in this job and I have accomplished the role sufficiently to be personally comfortable in the role and to be considered a good teacher.

Haute-Savoie, France

Facility Management and Quality AssuranceWorking for a market leading outdoor activity holiday company, I helped to :1. Raise Hotel ranking from 5 to 1 within the company 2. Raise Hotel ranking to 2nd within the exclusive Courchevel area

Supervising and contributing to U14-U16's S&C warm-ups and strength sessions • Including mobility, muscle activation, and movement prep • Offering praise for correct technique and advice for improving lifting form • Managing the group to remain on task and remain motivated • Given increased responsibility on a weekly basisLeading U14's football warm-up sessions • Delivering technical closed, open, and chaotic learning • Maximising development time my incorporating ball work into warm-upKnowing team members on an individual basis Learning group dynamics and how to interact with different player personalities Observing senior coaches and sports scientists to help to improve my sessionsProcessing and presenting Playertek GPS data

Melton Mowbray

My role is a sales representative at a farmers market. This role is on an individual basis, where I am responsible for all aspects of running the stall over a 10 hour shift.▪ I was hired because of my customer interaction experience, to drive sales▪ Selling is interactive, face to face, and direct, with a regular and impulse customer base▪ Creating a friendly and light hearted customer interaction experience ▪ Fresh produce stock management, product tasting, and stall merchandising. ▪ Selling to meet incentive targets

By Pitlochry

My role was as a sales representative, involving handling customer transactions and improving experiences, in one of Scotland's busiest premium department stores. This role was in a team of 15 people, who were responsible to 2 department managers.▪Being approachable, courteous, and welcoming to customers▪High standards of personal appearance and conduct at all times▪Customer engagement contributing to maintaining the high quality of the shopping experience, to stimulate conversation and influence sales▪Product merchandising and quality control duties▪Requirement for expansive product knowledge for endorsement and recommendations▪Provide food and drinks tasters, with tasting notes ▪Handling and solving complaints▪Completing telephone sales transactions and customer enquiries

Master Of Science (Msc) Exercise Physiology, Heat Acclimation, Physiological And Nutritional Preparation, 2:1

Activities and Societies: Sport Scientist and Assistant Coach (Football), Performance Analyst (Futsal), Futsal player.Supervised.

Bachelor Of Science (Bsc), Sport And Exercise Science, 1:1

Activities and Societies: •American Football, Cycling, Futsal, Karting, Swimming, and triathlon clubs. •University newspaper contributor•.

Hnc Fitness, Health And Exercise, A