Duncan Roy Email & Phone Number

Relocated to Melbourne and looking for opportunities.12+ years experience in IT industry. Proven service manager and Project Manager. Wide knowledge of technologies, architecture & processes (infrastructure, IS and web technologies).Creative, strategic thinker, problem solver and confident communicator.Specialities: Project Manager (PRINCE2 Practitioner), ITIL Service Manager.A solution-focussed, client-centric, positive and personable professional with over 12 years experience within the IT Industry and Higher Education sectors.Solution Planning: Infrastructure & Architecture | Process Engineering | Supplier Selection & Management | Data Integration- Management Information, Metrics | Software Development | Support Services- ITIL | Incident Management | Desktops, Servers, Networking | Web Services- MSSQL, HTML, CSS, CMS (Drupal, Jadu), Google Analytics | MS Windows OSes | MS Project | Dreamweaver | Linux.Strategy | Business Analysis & Planning | Programme and Project Management | Technical Report Writing | Financial Planning and Management | Cost-Benefit Analysis | Proof of Concept | Negotiation.Communicating Ideas (Oral and Written) | Leadership | Staff Development and Management | Objective Setting | Enthusiastic Contributor & Valued Team Member.Digital Design/Development | Back Office/Server Functions | Desktop Roll-outs | Content Management | CRM Design.