Duncan Calder Email and Phone Number
Duncan Calder work email
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Duncan Calder personal email
Multifaceted technology enthusiast with a Masters in Information Technology, a B.A. in Computer Science and Minor in Studio Art. Aspiring fine art, commercial photographer and graphic designer. My main goal in life is to help people and have shown that already in my experience in accessibility and my work at Information Technology Help Desk at Clark and UMass Chan
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Senior It Technical Support SpecialistUmass Chan Medical SchoolWorcester, Ma, Us
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Senior It Technical Support SpecialistUmass Chan Medical School Aug 2022 - Present
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It Technical Support Specialist IiUmass Chan Medical School Jan 2022 - Aug 2022Worcester, Massachusetts, United States
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Enterprise Support Technician IiUniversity Of Massachusetts Medical School Jan 2021 - Jan 2022Worcester, Massachusetts, United States
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Its Help Desk Student SupervisorClark University May 2019 - Jan 2021Worcester, MaOversee senior staff, student consultants and techniciansStaff metrics, staff issue tracking, scheduling, policy and procedure creationManage the logistics of hiring, training, and reviewing of student staffCollecting job applications, hosting interviews, and selecting new staffPlan and carry out training sessions for all Help Desk staff twice a yearCollection of metrics on staff and formal interviews to review staff yearlyManage the day to day operations of the ITS Help DeskMonitoring daily statistics of a snapshot of all tickets at the Help DeskCarrying out special projects to maintain and improve work at the Help Desk -
Graduate Teaching AssistantClark University Aug 2020 - Dec 2020Worcester, Massachusetts, United StatesGraduate Student TA for undergraduate level Computer Science class, CS 160 Algorithms. Host weekly hours, assist students in class and grade assignments.
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Technology InternWorcester Senior Ctr Aug 2020 - Dec 2020Worcester, Massachusetts, United StatesTechnology intern at Worcester Senior Center. Assist the senior center with their technology needs, updating their documentation to be more efficient and accessible. Assist director with weekly reporting to the city. Research technology to be bought as part of a grant. Visualization of their data to help them understand how they can serve their community better. -
Nfs Funded University Research AssistantClark University May 2019 - Nov 2019Worcester, MaAssisted with research in Human Computer Interaction by leading two different projects in association with Boston University, a research group and other research assistants. Published and presented a poster at ASSETS conference.
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Its Help Desk Senior Technical StaffClark University Jan 2019 - May 2019Worcester, MassachusettsOverseeing almost 30 student consultants and technicians and other administrative responsibilities, logistical management and assistance for front-end IT support at Clark University while continuing regular consultant and technician responsibilities
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Its Help Desk Student TechnicianClark University Aug 2018 - Jan 2019Worcester, MassachusettsFront-end IT support and hands-on technical IT support for native and commercial software and hardware at Clark University
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Its Help Desk ConsultantClark University Aug 2017 - Aug 2018Worcester, MassachusettsFront-end IT support for native and commercial software and hardware at Clark University.
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Plant Caretaker And Product Delivery PersonCole Gardens Jun 2016 - Aug 2018Concord, New HampshireMaintain garden plants at garden center as a garden assistant while providing help to customers and delivering products to customers.
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Store HandGould Hill Farm Llc Sep 2014 - Oct 2015Contoocook, New HampshireWorked as a store assistant in a shop selling apples and other baked goods helping customersand carrying out small jobs.
Duncan Calder Skills
Duncan Calder Education Details
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Information Technology - Cybersecurity Concentration
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Minor In Graphic Design And Data Science
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Hopkinton Middle High SchoolHigh School Diploma
Frequently Asked Questions about Duncan Calder
What company does Duncan Calder work for?
Duncan Calder works for Umass Chan Medical School
What is Duncan Calder's role at the current company?
Duncan Calder's current role is Senior IT Technical Support Specialist.
What is Duncan Calder's email address?
Duncan Calder's email address is dc****@****rku.edu
What schools did Duncan Calder attend?
Duncan Calder attended Clark University, Clark University, Hopkinton Middle High School.
What skills is Duncan Calder known for?
Duncan Calder has skills like Customer Service, Leadership, Graphic Design, C (Programming Language, Microsoft Office, Adobe Creative Suite, Python, C++, Java, Assembly Language, Prolog.
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