• Responsible for the entire sales process: identify customer needs, propose suitable solutions and prepare the corresponding offers. Enter the order into the system and follow up on the delivery. • Provide technical advice on an extensive product range and handle technical questions from customers. Brief and support the field-service engineers for the starting-up of the machines. • Monitor the logistic process and proactively engage in cross-selling. Follow up on tenders and other sales opportunities.• Process qualified leads into sales opportunities by contacting interested customers. Assign leads to regional partners. Attend yearly industrial trade-shows.• Work closely with the back office, partners, and suppliers to ensure smooth business operation. Resolve claims and disputes together with the technical/ management team. • Administrative tasks: reporting of sales/procedures, outcomes of sales activities.

- Identify purchasing needs and do market research for alternatives of supplies and pricing trends- Monitor stock levels and supervise orders, conduct internal databases- Assist with quotations and price negotiation- Follow up production schedule, quality control, and shipments to ensure on-time deliveries- Resolve customer complaints and participate in product development and improvement.- Participate in launching marketing campaigns - Interact with vendors, store managers and other stakeholders to maintain high levels of customer satisfaction.

- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations- Reassured and comforted passengers during turbulences and delays, provided solutions to issues arising during flights- Maintained high standard of cleanliness and personal appearance to promote sense of professionalism and passenger confidence in crew- Provided in-flight services to passengers- Administer medical aids when needed

- Market research for pricing trends and new suppliers - Identify purchasing needs, assist with quotations and price negotiation- Resolve customer complaints- Prepared agendas and managed schedule for CEO- Organized for events and meetings, and represented the company when needed- Assist in developing and implementing business plans- Assisted in budgeting and monitoring expenses- Being responsible for secretarial and administrative support, facilitate communication and enhance business processes

• Instructed classes of up to 30 non-native students on English lessons and activities• Created lesson plans and exam materials and reinforce classroom rules• Tracked student progress and present the information to parents• Prepared students for standardized international tests (IELTS, TOEFL)

• Participated in launching new products and marketing campaigns• Planned with clients and worked with the team to facilitated events

• Kept projects on schedule by managing deadlines and adjusting workflows as needed• Communicated with clients for their requirements and provided ideas and solutions• Collaborated with suppliers and contractors, and worked with the design team to fulfill customer's requirements• Negotiated on prices and manage budget• Organized and followed up the project progress and solved problems if necessary