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Dung Phan Email & Phone Number
Senior Business Operations
at
PNJ Group
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Senior Business Operations
Location
Ho Chi Minh City, Vietnam, Viet Nam
Company size
Who is Dung Phan? Overview
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Quick answer
Dung Phan is listed as Senior Business Operations at PNJ Group, a with 514 employees, based in Ho Chi Minh City, Vietnam, Viet Nam. AeroLeads shows a matched LinkedIn profile for Dung Phan.
Dung Phan previously worked as District Supervisor at Au Chau Fashion & Cosmetics Company Limited (Acfc) - Ipp Group and Area Manager - F&B at Nutifood Việt Nam. Dung Phan holds Bachelor'S Degree, Marketing/Marketing Management, General from Banking University Of Ho Chi Minh City.
Company email context
Email format at PNJ Group
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PNJ Group
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Profile bio
About Dung Phan
I am an Area Manager at Nike ACFC, a leading company in retails industry. I graduated with a Bachelor's degree in Marketing/Marketing Management from Banking University of Ho Chi Minh City in 2020. My core competencies include coaching, financial analysis, and leadership.In my current role, I coach and mentor store managers, providing guidance and support to facilitate their professional development. I also propose and analyze marketing strategies for local stores to increase transaction count effectively. I have contributed to product quality standards and menu development, as well as the recruitment process for store managers and staff. I am passionate about delivering excellent customer service and creating a positive work environment for my team. I value innovation, collaboration, and continuous improvement, and I seek to bring diverse perspectives and experiences to the organization.
Listed skills include Leadership, Customer Experience, Teamwork, Marketing, and 3 others.
Current workplace
Dung Phan's current company
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Pnj Group
7 roles
Dung Phan work experience
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District Supervisor
Current
Jun 2024 - Present
Area Manager - F&B
Roles and Responsibilities:Coach and mentor store managers, providing guidance and support to facilitate their professional development.Conduct training sessions to prepare successor teams for seamless transitions and continuity in operations.Propose and analyze marketing strategies for local stores to increase transaction count (TC) effectively.Maintain product quality standards and continuously develop the drinks menu to meet customer preferences and market trends.Oversee the recruitment process for store managers and staff, ensuring the selection of qualified candidates.Ensure synchronization within the operation team to maintain smooth and efficient operations.Indirectly contribute to product development, standard operating procedures (SOPs), and training modules.Lead the setup and establishment of new store openings, ensuring successful launches and seamless operations.Achievements:Promoted internal staff members for development.Increased store EBITDA from -23% to 15%.Recruited and trained over 20 store managers.Organized training sessions on customer care, P&L analysis, leadership portraits, and change management.Revenue from e-commerce platforms accounted for 10% of total revenue.Participated in events: donation to the Vietnamese talent fund, franchise cooperation, 2-year anniversary of Ong Bau, Coffee Expo.
Aug 2020 - Jun 2024
Account Executive
Take responsibility for seeking new customers by offline and online channel.Experience in implementing projects
Mar 2020 - Jul 2020
Store Manager
Effectively controlled various metrics and expenses.Maintained service quality, product quality, cleanliness, and customer experience.Possessed specialized knowledge in store operations.Achieved the highest revenue among the system.Experienced revenue growth in the last 4 months, specifically in October, November, December, and January 2020 (10-15%).Consistently increased customer traffic by 5-10% each month.
Jun 2019 - Mar 2020
Store Manager
+ Comly with process in food safety and service.+ Know how to find customers insight and their demands.+ Get survey responses from customers in each of new campaign seasonal. Encourage customers to download app members loyatly. Take advantage of CRM to analyze.
Sep 2016 - May 2019
Teacher Assistant
Vietnamese American School System
Assisted in lesson preparation and teaching aids before class.Translated Vietnamese for foreign teachers to convey lessons more easily to students.Participated in organizing events for students on special occasions such as Mid-Autumn Festival, Halloween, etc.
Oct 2015 - Sep 2016
2 education records
Dung Phan education
Bachelor'S Degree, Marketing/Marketing Management, General
Bachelor'S Degree, Business Administration And Management, General
FAQ
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What company does Dung Phan work for?
Dung Phan works for PNJ Group.
What is Dung Phan's role at PNJ Group?
Dung Phan is listed as Senior Business Operations at PNJ Group.
Where is Dung Phan based?
Dung Phan is based in Ho Chi Minh City, Vietnam, Viet Nam while working with PNJ Group.
What companies has Dung Phan worked for?
Dung Phan has worked for Pnj Group, Au Chau Fashion & Cosmetics Company Limited (Acfc) - Ipp Group, Nutifood Việt Nam, Angel Media Co., Ltd, and Soya Garden Jsc.
How can I contact Dung Phan?
You can use AeroLeads to view verified contact signals for Dung Phan at PNJ Group, including work email, phone, and LinkedIn data when available.
What schools did Dung Phan attend?
Dung Phan holds Bachelor'S Degree, Marketing/Marketing Management, General from Banking University Of Ho Chi Minh City.
What skills is Dung Phan known for?
Dung Phan is listed with skills including Leadership, Customer Experience, Teamwork, Marketing, Service Quality, Food Service, and Customer Relationship Management.
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