Aaron Dungca Email & Phone Number

Boston, Massachusetts, Us

Championed BioPharma business operations that solved sales, revenue and lab operational data visibility through enterprise technology integrations and first ever centralized data visualization platform. Led cross functional teams through scoping, developing, communicating and training a revolutionary process to create an external customer portal which utilized data integrations that eliminated 90% manual data entries. Authored multiple Power BI reports to enhance risk management capabilities with partnership from VP, Deputy General Counsel, Product Leaders, Strategic Partners Leaders, and Business Developers.Spearheaded the implementation of Salesforce for the Clinical business and enhanced BioPharma SFDC instance that leverages automation, flows, conga integration, and added business process agility. Scoped and executed the automation of a $200K data product delivery that enabled 3 deals worth $1M within 6 months of joining the Biopharma team and achieved the BioPharma Innovation & Impact Award.Implemented monthly Account Pulse Check that supplements the Annual Account Health Score to provide a comprehensive view of customer insights, trends, risk awareness, and milestone tracking.

Boston, Massachusetts, Us

Spearheaded alignment of business operations through collaboration with IT, clinical ops, and executive leadership, resulting in increased productivity and establish best practices for data structuring and reporting.Co-led reporting integration of real-world data delivery through automation, comprehensive calculation, and robust security enhancements. Resulted in elimination of manual errors, increase reliability of data, and automated delivery within shared data management system.Influenced and initiated the collaboration between finance / revenue and enterprise business insights teams to create real-time self-service dashboard that tracks and reports reported revenue for all BioPharma products and services. Eliminated multi group inquiries of reported revenue and study / project volume status.

Boston, Massachusetts, Us

Implemented Salesforce Lightning platform, enhancing sales team productivity and driving business growth through collaboration with 120+ internal stakeholders.Championed as a technical subject matter expert in Salesforce CRM, excelling in integration analysis, proof of concept, and real-time troubleshooting of cross-departmental workflows.Excelled in an agile working environment, delivering holistic action items across the entire customer journey, from initial stages to reporting revenue from the sales pipeline and forecast.Optimized every touchpoint of the customer experience, streamlining the sales process for better customer satisfaction and higher conversion rates in an agile working environment.

Danvers, Ma, Us

Promoted 3 times within 13 months of employment and trusted to complete projects to drive sales efficiency, refine processes, and make system enhancements for Digital Radiography and Ultrasound business. Enhanced operations and minimized wait time for sales teams using innovative thinking and systems knowledge. Piloted change in daily operations organization, order processing, and communications protocols ranging from quotes, commissions, sales quotas, and EOY revenue reporting. Collaborate with cross-functional teams from finance, marketing, supply chain, and design to position products in line with market trends and utilize Voice of the Customer to gather customer pain points and strategize marketing solutions.• Drove Salesforce.com launch in Q3-Q4 2020 as main contributor in the implementation of current SOP in Salesforce.com that efficiently displays key indicators of current sales revenue, sales opportunity ranging from 50%-90% and deferred revenue for accounting compliance.• Excel in high traffic quote submissions, dealer and customer margin / discount negotiations and communication, leadership summary reports to ensure efficient data relay and enable sales team to meet monthly quotas and commission target plans. • Automated weekly sales opportunity and sales purchase order reports to Senior Director of Sales for Digital Radiography through Salesforce.com and saved 60-90 minutes of total weekly meetings for sales representatives, business development managers, account executives, sales operations director.• Experience in delivering sales data presentations to sales teams, SOPS to sales operations members, demonstration of reporting methodology to finance and assisting human resources onboarding by training field reps mandatory reporting and commission payouts.• Mapped territories across digital radiology, ultrasound, and mobile CT to guarantee cross-functional and complete regions of territory coverage using 3rd party mapping software.

Danvers, Ma, Us

Shaped sales orders processing to scale monthly business revenue from $2.5M to $6M+ through integrations in software applications, macros, templates, and team based coordination. Solved all clinical applications service documentation and commission submission through Microsoft forms integration and automations, saving 90+ minutes a week in administrative duties. Reconciled $3mil application specialist commissions reports towards business optimization and partner contract negotiations FY 2019-2020. Authorized $5k+ monthly bonuses and commissions to national clinical application specialists during business expansion and reorganization.

Danvers, Ma, Us

Executed $2.5M aged inventory audit that spanned 2000+ medical imaging systems and accessories within the 48 continental United States through strategic outsourcing from 3rd party vendors and direct sales teams.Adapted aged inventory logistics and documentation to minimize loss revenue and increase aged inventory sales within the first 3 months of employment.

Directed travel services and coordinated 500 weekly guest reservations, while providing staff guidance and training on safety, customer service, and daily responsibilities to ensure a well-rounded team.Conducted weekly professional trainings to improve customer experience, resulting in a 50% uplift in customers and revenues, and optimized site accessibility to achieve a 30% increase in monthly revenue.Introduced efficient reporting procedures and check-ins, reducing employee time spent on tasks by 12.5%, while fostering a positive corporate environment and preparing periodic budget and utilization reports.

Cambridge, Ma, Us

Formulated and championed an emergency elective Physical Education course for undergraduates, while implementing strategies for student retention and participating in activities to increase enrollment.Managed course logistics, funding, and resources with key stakeholders, and utilized MIT Stellar Learning Management System for program materials, communication, and grading, achieving a 96% student satisfaction rating for two academic years.Piloted the course for 28 participants, with 93% of students completing the program (surpassing MIT's expectation of 80%), leading to the securing of funds for annual program delivery.

Licentiate Degree, Leadership

Master'S Degree

Bachelor Of Science - Bs