Dung Ly

Dung Ly Email and Phone Number

Senior System Engineer @ Digital Guardian
Dung Ly's Location
San Jose, California, United States, United States
Dung Ly's Contact Details
About Dung Ly

•Strong understanding of Networking and Telecommunications. •Ability to work in a high-pressure environment •Expert troubleshooting and problem solving skills. •Ability to drive projects to completion without supervision. •Outstanding customer service and interaction skills, as well as excellent verbal and written communications skills. •Hands-on experience with server applications in a Microsoft networked environment. •High level of expertise in the following areas: -Windows NT/2000/2003/2008/2012/2016 Server -Domain Controller and Active Directory management -Security management, including Group Policy Objects -Administrative scripting -Exchange, SQL Server and SharePoint Portal•Excellent knowledge of server hardware and problem-solving skills. •Medium level of expertise with Free BSD, Linux and UNIX administration. •High level of expertise with LAN network administration. •High level of initiative and dedication. •Knowledge of T1/E1, ATM, Frame Relay, ISDN, xDSL Leased lines•Knowledge of WAN, LAN, VPN, TCPIP, VOIP, •Understanding of TCP/IP and related protocols. •Medium level of configuration and monitoring of Cisco PiX firewalls. •Ability to configure and diagnose complex issues with DNS, DHCP and Active Directory. •Ability to configure and manage routers, firewalls and other network devices. •Ability to debug and diagnose low-level network connectivity and performance problems •Ability to design, implements, monitors, and troubleshoots complex, multi-site Active Directory topologies. •Experience configuring and managing Storage Area Networks and Storage Arrays.•Setup and Support of LAB and manufacturing test PC Windows NT/XP/2000/2003/Free BSD and UNIX•Exchange 5.5 / 2003 /2007 /2010 server support and administration•Maintain the company’s Firewalls, Networks, Windows Servers, Desktops, Laptops and Mobile Devices, anti-virus, and anti-spam

Dung Ly's Current Company Details
Digital Guardian

Digital Guardian

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Senior System Engineer
Dung Ly Work Experience Details
  • Digital Guardian
    Senior System Engineer
    Digital Guardian Sep 2015 - Present
    Eden Prairie, Minnesota, Us
    • Managing company-wide network infrastructure• Configure and manage Microsoft Office 365 - Cloud Collaboration for Business• Configure and manage Microsoft Azure• Configure and manage cloud base servers on AWS.• Telephone System support and administration VoIP XO Cloud Base System.• Managing vCenter VMware Server, ESXi• Deployment, maintenance, support, and upgrade of systems, hardware, software, operating systems, and distributed printers for all users in the organization.• Configure and deploy accounts and systems for new employees; manage IT termination process for exiting employees.• Setup and Support Engineering, Lab and manufacturing Desktop, Laptop and Servers with Windows 10 / 2012 / 2016 / Linux / Free BSD UNIX.• Setup and Support Mac OS X workstations.• Develop, implement and manage IT-related processes and procedures.• Maintain an accurate inventory of IT stock, monitor and purchase hardware and supplies as needed; work with Finance to keep fixed asset inventory up-to-date.• Work with Operations and Manufacturing to maintain, install, and ship corporate appliances.• Demonstrate constant regard for the integrity and security of all corporate data stored within IT-maintained systems.• Participate and assist in strategic planning for the Company.
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  • Code Green Networks
    It Administrator / Sr. Qa Engineer
    Code Green Networks Nov 2012 - Sep 2015
    Sunnyvale, Ca, Us
    • Provide complete, professional, and timely IT support for all Code Green employees and departments.• Responsible for timely and thorough troubleshooting and maintenance of all hardware and software supported by IT, including troubleshooting and support by phone, email, and direct.• Configure and manage Microsoft Office 365 - Cloud Collaboration for Business• Configure and manage cloud base servers on AWS.• Telephone System support and administration VoIP ShoreTel System.• Manage and maintain network and server infrastructure.• Managing VMware Server, ESXi/ESX 4.0 and 5.0• Deployment, maintenance, support, and upgrade of systems, hardware, software, operating systems, and distributed printers for all users in the organization.• Configure and deploy accounts and systems for new employees; manage IT termination process for exiting employees.• Setup and Support Engineering, Lab and manufacturing Desktop, Laptop and Servers with Windows 7 / XP / Vista / 2003 / 2008 / 2012 / Linux / Free BSD UNIX.• Setup and Support Mac OS X workstations.• Develop, implement and manage IT-related processes and procedures.• Maintain an accurate inventory of IT stock, monitor and purchase hardware and supplies as needed; work with Finance to keep fixed asset inventory up-to-date.• Work with Operations and Manufacturing to maintain, install, and ship corporate appliances.• Demonstrate constant regard for the integrity and security of all corporate data stored within IT-maintained systems.• Participate and assist in strategic planning for the Company.
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  • Ruckus Wireless
    Senior System Administrator
    Ruckus Wireless Apr 2012 - Nov 2012
    Sunnyvale, Ca, Us
    • Oversees the day-to-day operation of computer networks including hardware/software support, training, and special projects.• Plans, designs and implements data connectivity for local area network (LAN), wide area network (WAN) and site-to-site VPN.• Configure and manage Fortigate Firewall, Cisco switches and routers.• Configure and manage cloud base servers on AWS.• Managing VMware Server, ESXi/ESX• Interface with all teams / end-users to design and deliver enhancements.• Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.• Develop and maintain installation and configuration procedures.• Contribute to and maintain system standards.• Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.• Perform daily system monitoring and backups, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.• Provisioning and Deprovisioning of access across systems and applications.• Provide daily helpdesk support per request from the user base. Investigate, troubleshoot, and solve issues.• Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
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  • Intel Corporation
    Validation Software Engineer (Contractor)
    Intel Corporation May 2011 - Apr 2012
    Santa Clara, California, Us
    • Work in tracing team. Responsible for collecting, processing, and validating traces for various benchmarks, applications, and games on latest Intel platforms.• Get job assignment from team lead and coordinate with workload contact to setup benchmarks on both Windows and Linux platform.• Build new computers for benchmark tracing. Install Windows and Linux OS.• Create or edit AutoIt, shell or perl script to run Intel benchmark workload.• Work with engineers to debug and root cause any issues related to tracing.
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  • Code Green Networks
    It Manager / Sr. Qa Engineer
    Code Green Networks Jul 2007 - May 2011
    Sunnyvale, Ca, Us
    All level support of day-to-day IT operations. Responsible for users account creation/deletion and support. Provide WAN/LAN support for remote offices and users. Managing and support VoIP ShoreTel System telephone. Setup and Support of LAB and manufacturing test PC Windows NT/XP/2000/2003/Free BSD and UNIX. Desktop/Laptop setup and support Windows NT/XP/2000, configuration, troubleshooting, and problem resolution. System backup support and administration. Exchange 2003 & 2007 server support and administration. Maintain the company’s Firewalls, Networks, Windows Servers, Desktops, Laptops and Mobile Devices, anti-virus, and anti-spam. Set up hardware (servers/desktops) and network infrastructure (routers/switches). Troubleshoot and fix/repair computer and network issues such connectivity problem, hardware failure and email delivery issues.
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  • Calient Networks
    It Manager
    Calient Networks Jul 2005 - Jul 2007
    Santa Barbara, California, Us
    All level support of day-to-day IT operations.Responsible for users account creation/deletion and support.Treo650 (Good Technology) server administrator and responsible rollout of new devices, support and tracking.Provide WAN/LAN support for remote offices and users.Managing Lucent PBX Telephone System and Octel Voicemail System.Setup and Support of LAB and manufacturing test PC Windows NT/XP/2000/2003/Free BSD and UNIX.Desktop/Laptop setup and support Windows NT/XP/2000, configuration, troubleshooting, and problem resolution.System backup support and administration.Exchange 5.5, 2000 and 2003 server support and administration.Maintain the company’s Firewalls, Networks, Windows Servers, Desktops, Laptops and Mobile Devices, anti-virus, and anti-spam.Set up hardware (servers/desktops) and network infrastructure (routers/switches).Troubleshoot and fix/repair computer and network issues such connectivity problem, hardware failure and email delivery issues.
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  • Topspin Communications
    Lan Support Engineer / System Administrator
    Topspin Communications Mar 2001 - Jul 2005
    Phoenix, Arizona, Us
    First and second level support of day-to-day IT operations.Responsible for users account creation/deletion and support.Blackberry server administrator and responsible rollout of new devices.Provide WAN support for remote offices and users.Telephone System support and administration VoIP Shoretel system.Maintain and support FLEXLM license server for ProEngineer, ProMesh, CFDesign, Cadence, Mentor Graphics (used to be Innoveda), etc.Setup and Support of LAB and manufacturing test PC Windows NT/XP/2000/2003 and LINUX.Troubleshoot hardware and software, correct problems, contact vendors for solutions as needed, and rebuild systems.
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  • Lucent Technologies
    Test Engineer / Lab System Administrator / Lab Manager
    Lucent Technologies Feb 1998 - Mar 2001
    Espoo, Southern Finland, Fi
    Work side by side with hardware design engineers, debug hardware, Verification, functional tests, and faults isolation testing. Create test script to set IP Address or to run diagnostics test xDSL Stinger product (This product was part of Ascend Communications). Setup and Support LAB PC Windows NT/2000 Server and UNIX/LINUX. Work independently to build, image, maintain, and support Windows/Unix servers for software development environments.Setup and Maintain Windows based Build Servers and Environment.Maintain AD, DNS, DHCP, VPN, Wireless etc., and ensure Secured access internationally for Lucent's offshore development centers.Support Desktops and Workstations for Lab users and provide training as and when required.Setup and manage the Engineering lab and provide engineering lab support to lab users. This includes Planning, layout and implementation of lab, installation of all data networking infrastructure and servers for the labs.
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Dung Ly Skills

Tcp/ip Firewalls Windows Server Linux Unix Cloud Computing Virtualization Windows Storage Antivirus Network Communications Anti Spam Desktop Computers Vmware Data Center

Frequently Asked Questions about Dung Ly

What company does Dung Ly work for?

Dung Ly works for Digital Guardian

What is Dung Ly's role at the current company?

Dung Ly's current role is Senior System Engineer.

What is Dung Ly's email address?

Dung Ly's email address is du****@****rks.com

What is Dung Ly's direct phone number?

Dung Ly's direct phone number is +140821*****

What skills is Dung Ly known for?

Dung Ly has skills like Tcp/ip, Firewalls, Windows Server, Linux, Unix, Cloud Computing, Virtualization, Windows, Storage, Antivirus, Network Communications, Anti Spam.

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