Dung Phan Email & Phone Number

• Tested EMC Local Replication features on EMC's high end SAN system. Local Replication solutions included: Clone, TFClone, Snap, VPSnap, Extent Snap and Parallel Clone. Ran black box, regression, and smoke tests.
• Wrote over 100 JCL and REXX automation scripts in MVS environment (IBM*s Z/OS), maintained for various tasks such as generating I/O and issuing batch commands.
• Authored and executed both manual and automated tests according to software functional specifications, achieving high quality standards.
• Exceeded expectations establishing test environments as needed by new feature specifications or customer requirements.
• Met high-demand production by configuring storage with hundreds of physical devices, thousands of logical volumes, various mirroring / RAID protection policies, and storage virtualization.
• Improved productivity training and mentoring new hires / contractors, successfully bringing up to speed on QA processes, procedures, and mainframe / microcode technical knowledge.

• Provided technical training, knowledge transfer, and coaching for both remote and local new hires. Completed automation of Manual Tests using Workloads. Tested Mainframe EMC InfoMover Features against Ucode. Created.
• Mentored and monitored subordinates and provided management with feedback and recommendations on performance, escalating individuals’ performance concerns along with plan of action.
• Achieved several time critical fix testings for customers, confirming successful completion of required deliverables within specified time schedule, and monitoring testing efforts.
• Ensured project compliance, working cross-functionally with development teams.
• Maintained open communications with executives by diagnosing and debugging errors and presenting test status and results along with detailed analysis for issue recreation and resolution.
• Maintained 10 pairs of Symmetrix boxes, ensured boxes were running with correct code level, replaced parts as needed, and modified configurations as necessary.

Accountable for open systems regression qualification for SymAPI, SymCLI, Symconfigure, OS ECC and PowerPath including all sub-components against all OS (AIX, Solaris, HP, Window and Linux). Reconfigured symmetrix to fit out test environment, configured and installed software and drivers for HBAs on open system (Solaris, Windows, HP, AIX, Linux), and.

Education record

EMC education has consisted of the Mainframe and Open system Suite of Classes offered.

Associate Of Specialized Technology