Dung Phan Email & Phone Number

Tested EMC Local Replication features on EMC's high end SAN system. Local Replication solutions included: Clone, TFClone, Snap, VPSnap, Extent Snap and Parallel Clone. Ran black box, regression, and smoke tests.•Wrote over 100 JCL and REXX automation scripts in MVS environment (IBM*s Z/OS), maintained for various tasks such as generating I/O and issuing batch commands.•Authored and executed both manual and automated tests according to software functional specifications, achieving high quality standards.•Exceeded expectations establishing test environments as needed by new feature specifications or customer requirements.•Met high-demand production by configuring storage with hundreds of physical devices, thousands of logical volumes, various mirroring / RAID protection policies, and storage virtualization.•Improved productivity training and mentoring new hires / contractors, successfully bringing up to speed on QA processes, procedures, and mainframe / microcode technical knowledge.

Provided technical training, knowledge transfer, and coaching for both remote and local new hires. Completed automation of Manual Tests using Workloads. Tested Mainframe EMC InfoMover Features against Ucode. Created additional automated JCL’s to test features. Familiar with EMC’s software tools STCMON, STP Navigator, Mix, CAT, OPT.•Mentored and monitored subordinates and provided management with feedback and recommendations on performance, escalating individuals’ performance concerns along with plan of action.•Achieved several time critical fix testings for customers, confirming successful completion of required deliverables within specified time schedule, and monitoring testing efforts.•Ensured project compliance, working cross-functionally with development teams.•Maintained open communications with executives by diagnosing and debugging errors and presenting test status and results along with detailed analysis for issue recreation and resolution.•Maintained 10 pairs of Symmetrix boxes, ensured boxes were running with correct code level, replaced parts as needed, and modified configurations as necessary.•Enabled others to configure and reconfigure test environments by building knowledge base that included training materials and documents.•Modified process making manual testing efforts more effective and efficient, utilizing TSO, and working with Storage Management Subsystems.

Accountable for open systems regression qualification for SymAPI, SymCLI, Symconfigure, OS ECC and PowerPath including all sub-components against all OS (AIX, Solaris, HP, Window and Linux). Reconfigured symmetrix to fit out test environment, configured and installed software and drivers for HBAs on open system (Solaris, Windows, HP, AIX, Linux), and applied all patches with latest Bios on Mcdata and Brocade switches. Installed OS operating system, Bios, HBA, Drivers, and Patches as required. Maintained current PowerPath versions on all OS operating systems in lab. Installed / upgraded all ucode in lab and loaded online or offline with latest code.

Education record

EMC education has consisted of the Mainframe and Open system Suite of Classes offered.

Associate Of Specialized Technology