Dung Vo Email & Phone Number

Ho Chi Minh City, Vietnam

• Creating a fun, inspiring, and welcoming environment for our members and guests.
• Engaging the community, assisting in bringing people together, and creating a sense of belonging.
• Coordinating and executing engaging events and gatherings.
• Providing a “Member Obsessed” level of service and coaching others to do the same.
• Thinking outside the box to make huge fans out of our members.
• Managing the Member Experience Team (including communication, scheduling, data and analytics reporting, strategy).Collaborating with fellow Member Experience Managers, reporting and discussing strategy with leadership.

Hanoi

- Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying trends; implementing education product change..

Wrentham, MA, USA

• Performing cashier tasks, including receiving phone, cash handling, opening and closing store, making reservation
• Providing supervision and work direction to all Spa members
• Handling guest complains and assisting the Spa Owner to seek solutions
• Ensuring guest satisfaction by suggesting various spa treatment packages that fit guest’s inquiry
• Developing and maintaining relationship with the Spa VIP customers
• Handling administrative matter such as payroll, daily sale input, routinely updating and posting product sales reports

Foxboro, MA, USA

• Organizing and managing appointment bookings for clients
• Hosting guests to treatment areas and setting up chairs/rooms for appropriate requested sessions.
• Handling cash and audit responsibilities
• Opening and closing cashier and the store

Master Of Business Administration (M.B.A.), Hospitality Administration/Management, 3.88/4.0

Activities and Societies: Eta Sigma Delta Presidential International Student Scholarship Attend concentration class in Event Management.

Bachelor'S Degree, International Hotel & Tourism Management, 3.94/4.0

Activities and Societies: Eta Sigma Delta Concentrated in Resort Management Study Abroad in Switzerland- visit various five-star and.