Design, Edit, and Do Layout for many dozens of paperbacks, hardcover, and eBooksHave written and published over 50 novels, short stories and novellas.Design and layout hardcover, paperback and eBooks for publishing clients and authorsWrite articles and stories for journals and blogsCoach clients to improve their financial strengthPromote and sell books at brick and mortar storesSupport LGBTQ+ voices everywhereActively seeking authors of outsider and LGBTQ+ literature.

• Project-based Analysis• Develop new datasets• Clean existing data• Calculate workflow hours• Manage team of junior analystsSUMMARY:Manage team of analysts to evaluate and clean big financial data. Use BPC, SAP to extract, transform and load files. Create mappings for inconsistent data sets to make them consistent.

SUMMARYDevelop and improve user experiences, query custom database, provide actionable intelligenceTOOLSExcel, PowerPoint, Visio, Photoshop, IllustratorRESPONSIBILITIESCreate simple instructions for complex processes using Snagit, Excel, Adobe CS, PowerpointManage multiple data projects for International TV Distribution team and their clientsOptimize business processes through analysis and redesign using VisioPresent deep insights into workflow design problems and recommend actionable solutionsDocument internal user acceptance testing; provide findings to database design teamUse research and business intelligence tools to identify opportunities and improve performance of client interface

SUMMARYTeam member responsible for dashboard development, business execution, and executive-sponsored projects concerning revenue, pricing and performance; rescued or generated over $300M in revenue annually; developed KPIs; negotiated with clients, managed multiple projects for managementTOOLSTableau Desktop 10.1/9.x/8.x, Tableau Server, Teradata, Visio, SAP FI/CO, Business Objects, Excel, PowerPoint, Visio, Jira, Confluence, SharePoint, MS AccessRESPONSIBILITIESReported actionable intelligence to Executive team using Tableau, SAP, Excel, Visio and PowerPointDeveloped and monitored Key Performance Indicators (KPIs) in areas of billing, collections, and trainingMade recommendations for business process improvementMoved complex business processes to lower cost markets by partnering with overseas team membersOptimized and automated manual processes in billing using Jira and Confluence for project oversightPartnering with management, rescued over $24M in unbilled revenueAssisted in the collection of $60M in unpaid receivablesDirectly produced over $200M annually while serving as billing manager pro temRemotely trained and managed an overseas team responsible for over $100M in annual billingDeveloped strategies and implemented changes that reduced billing errors to less than .05%Negotiated with clients to improve and maintain strong sales relationshipsPerformed customized research and data analysis, presenting findings to clients

SUMMARYUsed LMS to create ubiquitous learning environment; gathered course materials from SMEs; Certified 7,000 employees in Safety, Quality and SecurityTOOLSCamtasia, PowerPoint, Final Cut, EFront, Tableau 9.x/8.x, ExcelRESPONSIBILITIESCreated and administered online university with over 7,000 students and 150 coursesWrote, developed and produced instructional content teaching complex ideas and technologies to a global workforceDeveloped specs for Deluxe Digital University, including course formats, quizzes, content and instructionsDeveloped and analyzed surveys using EFront, Excel and Tableau to continuosly improve learning environmentWorked with foreign governments to attain learning modules specific to local laws and safety regulationsManaged remote teams of engineers, support personnel, content providers, clients and SMEs.Transformed learning and development from a mere HR function into a Center of Excellence (COE)

SUMMARYProgressed from Project Manager to a Senior Account Manager for two Fortune 500 companies; produced DVDs and Blurays; managed client relationships; analyzed data; developed custom database and created reports to ensure management team could make intelligent decisions; used predictive analysis to forecast sales; provided insights and timely informationTOOLSMS Access, Excel, PowerPoint, SQL, SharePointRESPONSIBILITIESManaged two accounts with Fortune 500 clientsDeveloped Access database to improve and repair business processesCreated queries and reports tailored to the needs of several different business unitsReported actionable strategic insights to upper managementPartnered with sales team to improve client relationshipsUsed predictive analytics tools in Excel to identify future trends, sales forecasts and other forward-looking intelligencePartnered with consultants during next generation database development to ensure suitability for all departmentsLead a team of account managers reporting directly to meManaged the first BluRay project at the company, leading the way for massive change in all departmentsManaged several dozen DVD projects, leading by influence rather than authorityServed as subject matter expert in DVD and BluRay billing procedures

Produced, directed and sold documentary on Mexican wrestlers. La Lucha (Image Entertainment 2005)

SUMMARYInterpacket was a start-up Internet-Over-Satellite provider, with customers on six continents and earth stations in over 200 countries worldwide. In 2000 Verestar acquired Interpacket. In 2004, SES acquired Verestar. Researched global markets; Technical product marketing design and development; Traveled and sold in foreign markets; Presented at global conferences. Forecasted sales using Salesforce 1.0TOOLSUnix, Salesforce, Excel, PowerPointRESPONSIBILITIESStarting off in Product Development, researched client needs through conversations to identify new product opportunitiesPartnering with Chief Science Officer and Business Development, created several value-added products that generated over $200K in annual profits.MIgrated into sales and account management for three of these productsUsed Salesforce to forecast sales pipeline for all productsSold and project-managed installation of first satellite internet link between California and ArmeniaTraveled extensively across the globe to build client base. Presented in Spanish, Portuguese, French and English at various venues, including the United Nations Economic Council for Europe's Digital Economy conferences.

SUMMARYIn 1997, New Line Cinema was the most powerful independent studio in Hollywood. Worked as post-production accountant; developed custom database for tracking approvals; budget development; query writing; report writing; conversion from flat file to relationalTOOLSMS Access, Excel, Movie MagicRESPONSIBILITIESAssisted Production Accountants to wrap $100M+ film projects. Developed custom database in Access to track and manage paper-based financial documents. Reconciled bank accounts. Developed budgets for new projects.

SUMMARYIIC was the cultural wing of the Italian Consulate in San Francisco. Managed office, provided budgets, balanced books, managed multiple databases and media librariesTOOLSQ&A, Unix, Excel, QuickbooksProduced and directed Italian language radio and television program on a budget of <$3K monthlyCreated and grew mailing database to distribute newsletter to 5,000 members of the Institute.Curated film festivals, art openings, book signings, lectures, and other public events to promote Italian culture. Managed office accounting and payroll in Quickbooks. Developed library databases to track books, artwork, photography and films. Edited "Ciao!" newsletter.