Provide leadership, vision, management, advocacy, and collaborative services for Snowden Library and Information Technology Services consisting of 23 professional staff.Lead strategic planning assessment activities and execution to support ongoing investment in library and IT facilities, infrastructure, and services. Align, plan, and manage tactical execution.Partner with faculty, staff, and students for success in the delivery of information services across the College.Implement strategies to support a diverse, inclusive, and engaging team and institutional dynamic.Manage annual operating funds in excess of $4 million. Develop creative approaches to support strategic investments.Lead cybersecurity risk analysis, mitigation efforts, and policy development in alignment with industry standards and the evolving information security landscape.Serve on and lead several committees to support library and information technology governance.Lead, partner, and support efforts across the College within student success, retention, campus safety technology, buildings and grounds technology, student advising/mentoring, and Title IX prevention and response.

Establish technology support services for a campus serving approximately 1200 students, 125 faculty, and 250 administrators and staffProvide active collaboration and support for a program that develops faculty use of technology in all aspects of the teaching program.Lead and manage a staff of 14 professional and technical personnel as well as student assistants.Implement strategies to create a diverse, inclusive, and engaging team and institutional dynamic.Manage annual operating funds of over $2 million, staying within budget, and developing creative approaches for strategic investments.Oversee tactical and strategic planning within instructional technology, enterprise applications, web technologies, user success, systems and network infrastructure, VOIP with voicemail, and cable TVCoordinate Cyber Security risk analysis, mitigation efforts, and policy development in alignment with industry standards and the evolving information security landscape.Leadership partner for COVID-19 pandemic response in providing a safe and successful in-person learning experience through careful analysis, planning, and innovative problem solving.Serve on a number of a committees to support information technology governanceReport bi-annually to the Technology and Systems committee of the Board of Trustees

Provide information technology assessment, solution design, support, service, and management based on over 20 years experience in the field. Expert in tactical and strategic leadership for user support, server and network infrastructure, instructional technology, enterprise applications, information security, and business continuity.

Lead and manage a team of six IT professionals with an evolving portfolio of technology and integrated information applicationsProvide high-level customer support for critical areas of the university such as Teaching and Learning, Enrollment Management, Operations Management, and Student LifeManage an operating budget of approximately $300,000 in support of software licensing and outside consulting servicesRecruit, retain, and evaluate a highly skilled staff through measurable objectives that align with university needs and professional developmentServe as a lead professional within the Enterprise Systems Steering Committee and Core Data Standards teamImplement and support Customer Relationship Management system for undergraduate recruitmentManage the Information Systems Life Cycle for over 50 applications including change management process and authorization

INFS:174 Database Systems Analysis and Design – Sophomore standing course dealing with the development of the approaches for the analysis, design, and development of database systems in today’s business environmentPRDV:104 Perspectives – A first semester seminar focusing on an interdisciplinary topic chosen by the instructor to allow students to connect academic content to their growth and development as a first-year college student

Managed the team responsible for Enterprise Systems across the universityProvided oversight for all aspects of the Systems Life Cycle including physical and virtual hardware, Operating Systems, Database Systems, and ApplicationsLed the implementation of a campus-wide intranet portal application running on SharePointManaged the assessment, design, and implementation of VMWare software to support dynamic system needs and position the university for future system growth and lower Total Cost of Ownership

Led initiatives, enhancements and support of primary and integrated administrative systemsPartnered with two other project managers to implement a $5 million ERP systemOversee governance teams that provide shared oversight for the University ERP systemManage four professional staff members while continuing mentorship of other colleaguesProvide strategic vision and leadership within the Administrative Information community