Michael D. Email & Phone Number

Wollongong, NSW, AU

Sydney, New South Wales, Australia

• As a Senior Security Analyst and GSOC Training Lead, I contribute to our global security operations by managing advanced security platforms, responding to incidents, and mentoring teams to excel in threat detection and.
• Incident Response: Led and participated in high-profile incident response efforts across diverse environments (Windows, Mac, Linux), effectively mitigating complex threats, minimizing client downtime, and ensuring.
• Training and Mentorship: Designed and delivered training programs tailored to analysts’ needs, including triage support and certification preparation. Mentored junior analysts through real-time triage and incident.
• CrowdStrike Falcon Platform: Managed the internal Falcon platform, spearheading triage, incident response, and automation initiatives. Provided expertise during client engagements and pre-sales consultations, enhancing.
• Operational Excellence: Developed weekly operations breakdowns, optimizing resource allocation across monitored clients, projects, and GSOC tasks, improving efficiency and client satisfaction.
• Platform Integration and Management: Assisted in the seamless integration and management of critical security platforms, including CrowdStrike Falcon, Microsoft Sentinel and Defender, Rapid7 InsightIDR and InsightVM.

Sydney, New South Wales, Australia

Dallas, TX, USA / Sydney, AUS

• Founded and launched a successful photography business specialising in music, live events, and fine art. Delivered customised, high-quality images for clients through comprehensive project management from pre-shoot.
• Achieved recognition as an award-winning photojournalist with work published in notable outlets, including Dallas Observer, DFW Images, Maine Antique Digest, and the Brookhaven Courier.

• Security Analyst contracted through WithYouWithMe to support The Missing Link's Security Operations Center (SOC), I contributed to maintaining the security posture of various client environments.
• Threat Monitoring & Alert Management: Monitored security alerts and events using tools like CrowdStrike, Exabeam and Rapid7 InsightIDR. Played a role in early threat detection, helping to safeguard client systems.
• Ongoing Skill Development: Engaged in continuous learning and development, participating in training sessions and applying new skills to support the SOC's operations.

Sydney, Australia

• Provided front-line support and technical assistance to customers, ensuring high levels of satisfaction and problem resolution, particularly during the challenging period of the COVID-19 pandemic. Key responsibilities.
• Technical Troubleshooting: Delivered expert technical support for a wide range of Apple products, including iPhones, iPads, Macs, Accessories and software. Diagnosed and resolved complex hardware, software, and.
• Customer Education and Empowerment: Guided customers through step-by-step troubleshooting processes, educating them on best practices for device usage and maintenance. Empowered users to make the most of their Apple.
• Enhanced COVID-19 Support: Provided additional remote support during the COVID-19 pandemic, adapting to increased demand and the shift to virtual assistance. Offered personalised solutions to customers facing new.

Farmers Branch, TX

• Organise tutoring environment to promote productivity and learning
• Monitor student performance and assist students in academic environment

Camp Mabry - Austin, Texas

• Managed personnel database, payroll and awards for all Texas Military Forces components.
• Provided logistical support of training, emergency services, natural disaster and operational deployments as needed.
• Recipient of:- Texas Medal of Merit- Commanding General's Recognition for Exceptional Duty- 1st Battalion, 2nd Regiment Commander's Recognition- 39th Composite Regiment Commander's Recognition

Austin, Texas Area

"It's amazing who joins the conversation when you open the dialogue about health-consciousness, nutrition and fitness. That's exactly what happened last month when we met Michael Dunlap, founder of Against the Grain Fitness, Nutrition and Culinary Services. A classically-trained-chef-turned-personal-trainer, Michael is also a disciplined martial artist who.

Austin, Texas Area

• Successfully developed, launched, and managed a start-up offering nutrition and culinary services
• Generated new business and a healthy client portfolio by fostering mutually beneficial professional relationships through personalised plans to meet wellness goals, inclusive of culinary, nutrition and fitness coaching
• Engineered spreadsheets and cloud-based applications for cost control as well as client performance tracking of client measurements and nutritional metrics
• Provided one-on-one and group fitness coaching to clients from initial baseline testing, accounting for physician instructions and concerns, through in-home and gym-based training programs
• Contributed as Advisory Board Member to Motility Training, LLC, Austin, TX

Austin, TX

• Synchronized personal training and nutrition services to meet clients’ individual wellness goals
• Administered meal preparation and menu development for clients including special needs diets

• Back stage catering for all talent and staff for 2008 and 2009 Austin City Limits Festival.
• Special needs/request catering for artist and other staff with dietary restrictions etc.
• Special event security.

Certificate Iv, Cyber Security

Associate Of Applied Science, Radiologic Technology/Science - Radiographer

Activities and Societies: Radiologic Science Tutor Phi Theta Kappa Honors Society

Aas Le Cordon Bleu Culinary Arts, Culinary Arts

Activities and Societies: Plate Magazine