Taylor Dunne's Location
Greater Phoenix Area, United States, United States
Taylor Dunne's Contact Details
Taylor Dunne work email
- Valid
- Valid
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Taylor Dunne personal email
n/a
About Taylor Dunne
Taylor Dunne is a Senior Manager, Product Experience at MNTN. They possess expertise in leadership, customer service, microsoft office, management, microsoft excel and 6 more skills.
Taylor Dunne's Current Company Details
Taylor Dunne Work Experience Details
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Senior Manager, Product ExperienceMntnPhoenix, Az, Us
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Senior Manager, Digital SuccessMntn May 2023 - PresentAustin (Remote) , Texas, Us
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Senior Platform Experience ManagerMntn Aug 2022 - Apr 2023Austin (Remote) , Texas, Us
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Platform Experience ManagerMntn Oct 2021 - Jul 2022Austin (Remote) , Texas, UsMNTN builds advertising software for brands to drive measurable conversions, revenue, site visits and more through the power of television. MNTN Performance TV is the world’s first and only Connected TV advertising platform optimized for direct-response marketing goals. It redefines what advertisers can do with television, giving them the power to tie performance directly to their TV campaigns.
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Customer Experience ManagerBotco.Ai Sep 2020 - Sep 2021UsBotco.ai is a disruptive intelligent chat nurturing solution that provides an enterprise marketing automation platform powered by AI and Natural Language where companies can have thousands of concurrent, meaningful conversations with their prospects and customers. -
Business DevelopmentIndustrious Apr 2018 - Apr 2020New York, Ny, UsThe highest selling associate, I yielded $1M+ in individual gross sales during my tenure at the largest coworking solution and flexible workspace provider in the U.S.I overhauled our marketing strategy by doubling the number of marketing campaigns in 3 months and enforced accurate segmentation of automated communications for an improved lead experience. I also negotiated a change in strategic direction and created a business case reviewed and approved by Executive Leadership for company adoption of lead scoring.I enhanced lead source tracking by reconciling CRM data and naming inaccuracies in reporting. I defined 73 new variations for future reporting and accurately identified effective lead sources for new and proper distribution of sales efforts.I developed a regional infrastructure to support a national sales team and company growing their footprint 2x. This included researching, analyzing, and executing a new agile project management tool that tracked more than 1,800 tasks across 8 associates.I nurtured new sales development by innovating a central knowledge base for launch unit tracking that increased internal stakeholder engagement by 40% -
Operations ManagerUber Feb 2017 - Dec 2017San Francisco, California, UsI conceptualized the framework for my location (second in the LOB) and further directed all LA-market site launches.I systematized large asset inventory that sustained a 50% reduction in turnaround while also mitigating operational costs 40%. This allowed my location to manage 500% more inventory and subsequently distribute to the entire LA market, a previous bottleneck.I hired and developed a team of Financing Specialists and a logistics field team. My location yielded the highest units sold and the shortest asset turnaround. I managed all vendor relationships including payment terms, service level agreements, and purchase orders. I led regional data analytics projects, most notably the recovery of $1M+ in large asset inventory upon LOB closure. -
Financing SpecialistUber Jul 2016 - Feb 2017San Francisco, California, UsOne of the first four employees selected to help launch the flagship location for a new product line in Los Angeles, gaining unique ground floor experience in a second high growth city for a major start-up. My role was split between customer engagement and operation optimization.State registration holds were immobilizing inventory and losing the company thousands of dollars a week per individual location in potential revenue. Pinpointing the need, I established an internal structure for standardizing the process and cutting those holds 50%.I led regional data analytics projects, requiring the management of both on-site and remote employees. I created the guidelines for driver engagement and detailed instructions to ensure accurate data reporting. I created and maintained the dashboard used for reporting key metrics to leadership and my suggestions led to higher driver retention.I also created and maintained multiple data trackers for other locations, demanding great excel proficiency. Highly utilized to identify operational weaknesses and opportunities for business and inventory management growth in Los Angeles.
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Uber Expert, General And Partner On-Boarding SupportUber Jan 2015 - Jul 2016San Francisco, California, UsRecruited to be a part of the team responsible for launching support in Phoenix, this is where I first gained unique ground floor experience developing a location in a high growth city for a major start-up. Consistently in the top 10% of my KPI's, I was also building significant experience with in-person SaaS customer support and operations. I shaped the organization through multiple re-branding transformations, developing processes from scratch that became standard operating procedures. Throughout this expansion, I personally trained several new-hires and was responsible for their continued learning. All of them were top performers.
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Assistant Event ManagerPeriscope Jun 2014 - Aug 2015Minneapolis, Mn, UsSupporting our account, Target, I was responsible for selecting and leading a team of over 100 employees, conducting training and facilitating events on campus for brand awareness.I managed on-site operations and escalations during the events. I also worked to create interactive content for kiosks to support event engagement.Led large market pre-event outreach to students at Arizona State University. Coordinated efforts resulted in a 150% increase in event attendance from 2015 to 2016. -
Student AthleteNcaa Aug 2012 - Jul 2014Indianapolis, In, Us -
Office ManagerDunne Deals Dec 2007 - Jul 2012My responsibilities were split between office management and customer engagement.I answered all inbound customer calls and on-site inquires, requiring up to date advanced knowledge of current inventory and pricing. I worked closely with the office accountant to oversee payroll and manage our QuickBooks account for the company. I completed all vehicle sales paperwork required for the state which included license and titling.
Taylor Dunne Skills
Leadership
Customer Service
Microsoft Office
Management
Microsoft Excel
Social Media
Time Management
Microsoft Word
Powerpoint
Public Speaking
Sales
Taylor Dunne Education Details
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Arizona State UniversityBachelor Of Science - Bs -
UdacityDigital Marketing
Frequently Asked Questions about Taylor Dunne
What company does Taylor Dunne work for?
Taylor Dunne works for Mntn
What is Taylor Dunne's role at the current company?
Taylor Dunne's current role is Senior Manager, Product Experience.
What is Taylor Dunne's email address?
Taylor Dunne's email address is ta****@****thh.com
What schools did Taylor Dunne attend?
Taylor Dunne attended Arizona State University, Udacity.
What skills is Taylor Dunne known for?
Taylor Dunne has skills like Leadership, Customer Service, Microsoft Office, Management, Microsoft Excel, Social Media, Time Management, Microsoft Word, Powerpoint, Public Speaking, Sales.
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