Evaluate and assess the social, emotional, cognitive, behavioral, spiritual, pain and environmental status of patient and their families within five days of admission.Provide education to patients and families on hospice services and role, stages of grief, relative diseases, the dying process, and bereavement services.Provide ongoing counseling and emotional/social support in relation to health/social needs, and individualized plan of care, to enable patients and their families to cope with diagnosis and properly utilize community resources.Create and flex schedule to meet the needs of home care, hospice patients, bereavement patients and their families. Communicate with patient, family, relevant professionals, programs, agencies and others to help client secure service needs such as caregiver resources, transfer to a different facility and other supportive resources. Collaborate on a daily basis with fellow colleagues such as medical director, nurses, certified nursing assistants, chaplin, OT/PT/Therapy to give the best quality of care to patients.Document initial and routine visits, interventions, phone calls, and update care plans and orders and update the team on a daily basis through biweekly interdisciplinary team meeting and case conferences. Educate and assist patients and families with funeral home arrangement, DNR/POST, Healthcare representatives, advanced directives.Provide case management, emotional support, and referrals to mental health services when out of scope of practice. Provide bereavement and grief support to family members with individual and community group opportunities.

Evaluated and assessed the social, emotional, cognitive, behavioral, spiritual, pain and environmental status of patients and their families within five days of admission.Provided emotional/social support and education to patients and families on hospice services and role, stages of grief, relative diseases, the dying process and coping with a terminal illness.Created and flexed schedule to meet the needs of 60 to 70 patients and families on the case load covering a large geographical area while collaborating on a daily basis with fellow colleagues.Documented initial and routine visits, interventions, phone calls, and updated care plans and updated the team on a daily basis. Attended and participated in ongoing evaluation of patients’ needs and goals through weekly interdisciplinary team meetings. Educated and assisted patients and families with funeral home arrangement, DNR/POLST,  POA, surrogate decision maker, and revocation forms.

•Meets and exceeds the needs of the clients and their families through personal interactions and advocacy. •Provides physical and emotional support with compassion for clients receiving services and their families.•Encourages positive thinking while creating a warm environment.•Assists clients with completion of ADLs and IADLs.

•Assists costumers by giving advice for professional business attire.•Leads the store in Express’s Next Reward Program Sign up on multiple occasions.•Gives customers the best customer service using the GUEST method. •Completes customer’s transaction through mathematical computations and exchange of money.

•Created and facilitated a weekly social/therapeutic group with 8 to 10 older adults with cognitive impairment. •Created rapport and established relationships with Adult Day Care and Expressions clients to better meet their individual needs. •Attended and participated in morning meeting with clinical staff to review client care plans and daily schedule. •Applied knowledge of Alzheimer’s and dementia while working with clients and their families. •Observed and administered the Mini Mental State Examination (MMSE) to clients. •Assisted with the completion of an in-home assessment for Philips Lifeline clients and completes proper installation of unit.•Scheduled and administered the redetermination assessment for Home Delivered Meal clients. •Assisted supervisor on visits to skilled nursing facilities to deliver appropriate service information to Post-Acute Network patients (PAN) as an effort to promote safe discharges and prevent unnecessary re-hospitalization.•Assisted with providing information and referral to older adults, caregivers, and professionals inquiring about department services and other community based services.

•Assisted with routine housekeeping tasks at facility.•Identified appropriate times to wear PPE to promote safety of residents and staff. •Interacted with residents and their families.•Built relationships with other team members by assisting them when personal work was completed. •Developed an efficient routine to complete work in a timely manner.

•Conducted and administered assessments including social histories, Brief Interview for Mental Status (BIMS), and Resident Mood Interview (PHQ-9©).•Collaborated with fellow colleagues such as nursing, dietary, MSDS coordinator, therapy, and admissions during morning meetings to give the best quality of care to our residents. •Collaborated with residents, families, and fellow colleagues during care conferences about resident care. •Wrote a grant to advocate for the Brothers of the Midwest Province to increase their quality of live as they age.•Established relationships with residents, especially those on the memory care unit through one-on-one visits. •Created rapport with residents to better advocate for each individual and their quality of care. •Followed all state and federal regulation as they relate to long term care setting including HIPAA Guidelines.•Attended and participated in morning clinical staff meeting as well as monthly in-services.•Applied knowledge of Dementia and Alzheimer’s with Quinn (memory care) Residents.•Assisted with discharge planning, referred residents to REAL Services and Hospice care, and developed understanding of Medicare, Medicaid, and Elder Justice Act.•Discussed the gaps in transportation services available to the elderly population in the local community.•Researched social trends on programs and community groups related to available technologies to assist clients and scientific advances.

•Participated in games, discussions, and lessons to promote positive life and coping skills among adolescents. •Instilled the values of respect, responsibility, integrity, sacrifice, and courage through group discussions.•Established personal relationships with each individual to help them achieve their individual and group goals.

•Met and exceeded the needs of the clients through personal interactions and advocacy. •Provided physical and emotional support with compassion for clients receiving services.•Encouraged positive thinking creating a warm environment.•Assisted clients with completion of ADLs and IADLs