Architecting ServiceNow solutions for a very large organization.Creating programs and projects to deliver business value realization for C suite directives.Developing solutions that follow solid design principals.

Customers: Unisys, Edge Service, The State of New York, AT&T, Federal government agencyDirect the overall process of ServiceNow technology implementation and project and portfolio management, configuration management, database deployment, asset management for enterprises, automation of process using IT operations management systems, and business development. • Leading and developing Armadillo ServiceNow Technical Best Practices Analysis tool• Leading and developing DiamondBack DevOps tool for ServiceNow Platform• Delivered proof of concept to new customers for asset management, project and portfolio management, service watch and discovery, and HR service management.• Performed integration between ADDM to ServiceNow and compared outcome to discovery data.• Developed and delivered Microsoft Azure integration subscription to ServiceNow in a domain separate environment.• Championed development and integration of customized ServiceNow applications in Eureka and Fuji separation.• Architected a new framework that can migrate single tenant code into a multi-tenant environment.• Performed integration between ITSM application dependency discovery mapping to ServiceNow via soap webs services.• Developed and delivered incident, change, problem, service request, knowledge customization.