Starting from 0, we build the ZKafe loyalty platform to digitize customer’s behaviors with local tasteand international standard at an affordable price

● Set up and develop the analytics and business intelligence department● Consulting functional departments to use data effectively and build data-driven culture● Lead data-warehouse project on Google cloud platform, reporting dashboard project on Power BI, analysis project of go-to-market strategy, customer analysis, customer retention project, and business turn-around strategy● Internal training: data mindset, Mckinsey analytics framework

● Recruit and build a team of 5 data analysts and 3 data engineers ● Lead Data warehouse project successfully in Google cloud platform with Matillion ETL tool and BigQuery DB, centralizing data from multiple data sources (SQLserver, MongoDB, PostgresDB, MySQL), which have more than 1TB data● Lead data analysis team for Customer service, customer Journey, Business development and operation department. ● Leading analysis projects like: new pricing analysis, new service (night delivery) analysis, operation optimization project for Customer service and Operation team, dynamic pricing, last-mile mix-model strategy analysis, cost optimization analysis

• Leading the optimizing project for premium feature in chotot.com• Internal training: Data analysis and Visualization with Tableau, data structure and SQL application• Analyze more than 300GB selling ads data in 3 projects: retention analysis; paid-user profiling and revenue analysis for strategy decisions.• Working with data engineering team to build Data warehouse for Chotot.com on AWS Redshift• Performance Measurement Mechanism Development: Defines metrics and reports for credit system on the classified site, Build up more than 30 auto reports and dashboards on Tableau