Carl Duplessis Email & Phone Number

Hammond, Louisiana, United States

Hammond, Louisiana, United States

• Execute general administrative duties such as scheduling, report writing, composing correspondence, and preparing materials for the Chief Administrative Officer and other executive staff.• Manage and plan all corporate events, including logistics, vendor selection, budgeting, and event promotion, ensuring seamless execution.• Act as a key liaison between bank executives, employees, and vendors, facilitate effective communication, and collaborate across departments for problem resolution.• Provide comprehensive project management support, including product implementation testing and oversight of special projects.• Maintain accurate financial records and manage department expenses, ensuring compliance.• Assist with investor relations by coordinating quarterly analyst meetings with bank executives and administrative tasks.• Coordinate Annual Shareholders’ Meetings, including executive presentation, scripting, and in-person/hybrid event logistics.

Hammond, Louisiana

• Planned and executed a variety of banking events, including customer appreciation days, seminars, grand openings, and community outreach programs, while ensuring alignment with organizational goals.• Managed all aspects of event logistics, including creating and directing event layouts, venue selection, catering, promotional materials, marketing strategies, and attendee registration.• Fostered relationships with vendors and partners to enhance event offerings and improve participation.• Assisted in the creation of marketing materials, including advertisements, newsletters, and website content, ensuring alignment with brand guidelines.• Supported the onboarding of all new staff and contributed to the press release development.• Collaborated with internal stakeholders for all photos and marketing content for the annual report.

Denham Springs

• Facilitated credit union-related functions, enhancing member engagement and community outreach.• Managed a budget of over $200,000 for the designated region.• Delivered presentations on financial services to groups, effectively promoting credit union products and driving new memberships.• Collaborated with cross-functional teams to design and deliver targeted marketing campaigns aimed at attracting new members, and promotional materials for events.• Made presentations on financial services to groups to promote credit union products.• Developed and maintained a database of potential new SEGs (Select Employee Groups) and members within the credit union's field of membership.• Proactively contacted and visited prospective members and SEGs to present information on available services, fostering relationships and driving growth.

• Provided exceptional customer service by assisting members with account inquiries, transactions, and product information, enhancing overall member satisfaction.• Processed various banking transactions, including deposits, withdrawals, and loan payments, ensuring accuracy and compliance with banking policies.• Assisted with account openings and closures, maintaining accurate records in banking compliance.• Educated members on available banking services, effectively cross-selling to meet their financial needs.