Strategic Advisor and Chief of Staff | Driving Operational Excellence and Innovation at AXA XL

Customer-centric consultancy advising senior management on strategic growth. I advise clients on strategy development, process optimization, and organizational transformation. I contribute to the (re)design, transformation, and improvement of vital client processes. I work with C-suite executives to design and execute customer experience strategies that align to a company’s overall strategic objectives and deliver results that can be measured and improved upon with a focus on growth strategy, go-to-market strategy, digital strategy, and pricing

Zambian based consultancy specialising in the circular economy aiming to make organisations more profitable through unlocking value in waste. I advised clients on circular economy principles and practices. I worked with clients to develop and implement circular economy strategies that helped extract value from waste, reduce environmental impact, and create new business opportunities. I also provided guidance on how to optimize resource use, reduce waste, and improve sustainability. Additionally, I was responsible for improving the consultancy’s internal processes and operations to increase efficiency and profitability

NPO working with 800,000+ smallholder farmers in Africa to eradicate hunger and poverty. Distribution is fundamental to the core model of One Acre Fund, and the logistics team works specifically to enable the cutting edge, cost-efficient, and professional rural delivery system of millions of kilograms of life-changing goods each year directly to hundreds of thousands of farm families across East Africa. Responsibilities included:Managing input distribution at the beginning of the growing season allowing farmers in rural areas to access life-changing inputs within walking distance of their homes.Serving as a lynchpin coordinator between departments for major annual One Acre Fund distribution processes.Innovating ways to deliver new categories of life-changing products (e.g. live plant material, poultry, etc.), and to make our delivery network even more cost effective.Building and managing a team of warehouse and logistics professionals. Building and managing a network of 3rd party service providers including transportation, warehousing, and input suppliers.Crafting scalable policies and procedures to enable our program model to succeed within our core countries and in new markets.Managing all logistics data and inventory flows.

Distributor for multi-national fleet management and vehicle tracking provider. I managed the company’s overall operations, including overseeing the installation, maintenance and management of satellite vehicle tracking products, managing the sales team, and ensuring customer satisfaction. I developed and implemented growth strategies, created and managed budgets, and analyzed accounting and financial data.

Distributor for multi-national fleet management and vehicle tracking provider where I ran the operations for Ctrack in the Copperbelt area. This involved the sales, marketing and installation of our vehicle tracking equipment.

Studied Chemical Engineering to obtain skills in the fields of Mathematics, Physics, Chemistry, Energy and material balances, Heat and Mass Transfer, Process Modelling, Dynamics and Control, Chemical and biological reaction engineering, Laboratory work and research, Process Design, Materials Science and Engineering Thermodynamics.

Helping with computer classesMarking tutorials and homeworkTutoring one on one and in groupsInvigilating tests

Producing bio-oil using an experimental reactorObtaining feedstock and necessary chemicalsPreparing feedstock to be used

• Tour guide• Sales assistant• Presenting wine tastings