David Duque Email & Phone Number

Altadena, Ca, Us

Los Angeles Metropolitan Area

Orchestrated comprehensive audits to ensure strict adherence to regulatory and procedural standards. Streamlined documentation processes, identifying and rectifying discrepancies to bolster operational efficiency. Collaborated with diverse teams to enhance control frameworks and rectify deficiencies, ensuring optimal compliance. Synthesized complex data into coherent reports that delineated control performance, guiding strategic decision-making. Maintained detailed records of audit processes and outcomes, upholding highest standards of accuracy and transparency.Selected achievements:● Resolved control-related issues promptly, ensuring compliance with critical deadlines and regulatory demands.● Contributed strategically to discussions on control enhancements, driving improvements in process efficiency and compliance.● Managed multiple auditing tasks simultaneously with high precision, demonstrating superior organizational capabilities.● Upheld unwavering professionalism and integrity in all auditing activities, safeguarding sensitive information and compliance with stringent regulations.● Extended initial three-month contract to ten months due to exemplary performance and leadership in audit management.

Los Angeles County, California, United States

Conducted complex investigations into suspicious cryptocurrency transactions employing tools like Chainalysis Reactor and Elliptic. Administered enhanced due diligence reviews on high-risk profiles, safeguarding comprehensive risk assessments. Imparted specialist advice on BSA/AML regulations pertinent to cryptocurrency transactions and holdings, leveraging expertise in blockchain analytics. Collaborated with U.S. Compliance Department to refine regulatory compliance frameworks through strategic project contributions. Executed compliance verifications with precision, ensuring conformity with BSA, AML, OFAC, and KYC standards. Analyzed financial data using advanced analytics tools to detect discrepancies and assess risks in cryptocurrency transactions.Selected achievements:● Identified and dissected emerging trends in cryptocurrency compliance, proactively incorporating regulatory updates into strategic planning.● Mentored cadre of junior consultants in AML investigative techniques, catalyzing their professional development and competency.● Unraveled sophisticated money laundering network by linking seemingly disparate account activities through deep data analysis using Chainalysis Reactor.● Fostered culture of continuous improvement and knowledge sharing within compliance team, enhancing overall operational effectiveness.● Spearheaded critical regulatory report, resulting in flagging and subsequent investigation of high-risk accounts involved in layering funds across multiple exchanges.

Los Angeles Metropolitan Area

Directed investigations into complex financial irregularities, leveraging analytical acumen and compliance knowledge. Performed exhaustive Enhanced Due Diligence (EDD) on high-risk profiles to guarantee alignment with KYC, OFAC, and USA Patriot Act standards. Managed preparation and precise submission of Suspicious Activity Reports (SARs), aligning with BSA and AML directives. Investigated intricate Anti-Money Laundering scenarios, focusing on multi-account strategies, international transfers, and structured cash transactions.Selected achievements:● Upheld stringent BSA and AML protocols, consistently satisfying regulatory mandates and defending against financial misconduct.● Evaluated financial exchanges meticulously to fortify bank policy compliance, thereby reducing monetary hazards and bolstering operational integrity.● Enhanced institutional compliance frameworks, effectively mitigating financial crime risks through expert advisory and rigorous adherence to regulations.● Achieved recognition for pivotal contributions in resolving complex cases and enhancing compliance systems, reflecting commitment and proficiency.

United States

Analyzed RCSA risk control processes to bolster compliance and efficacy within established regulatory frameworks. Assessed internal controls for robustness against material misstatements in testing scenarios. Created client deliverables in accordance with regulatory and client requirements. Forecasted client requirements and designed appropriate control measures compliant with industry and governmental standards. Scrutinized deliverables to uphold stringent accuracy and quality standards, advancing regulatory documentation. Utilized SQL to extract and analyze key risk data and Developed Power BI dashboards to provide visual insights into risk control effectiveness and performance trendsSelected achievements:● Directed junior staff, enhancing their professional capabilities and advancing team knowledge.● Executed project tasks independently, achieving targets for regulatory remediation efficiently.● Devised business process control frameworks, clarifying corporate procedures and objectives for staff adherence.● Contributed to operational and business risk proposal formulations, aiding in project development.● Advanced personal professional development through proactive skill enhancement and expertise broadening in consulting field.● Managed and led regulatory compliance and operational efficiency projects, ensuring alignment with strategic business goals.

United States

Scrutinized financial activities to detect and resolve money laundering attempts, employing meticulous analysis of transactions. Executed comprehensive due diligence for high-risk business engagements to evaluate and mitigate potential risks. Assessed compliance of financial transactions with bank protocols and legal mandates, pinpointing deviations and potential illicit activities. Monitored alerts from Anti-Money Laundering (AML) software, evaluating transaction legitimacy and associated risk. Ensured adherence to Bank Secrecy Act (BSA)/Anti-Money Laundering standards and internal policies, maintaining regulatory compliance.Selected achievements:● Resolved intricate cases of potential financial malfeasance by preparing and accurately submitting Suspicious Activity Reports (SARs) on schedule.● Terminated high-risk accounts and dissolved business relationships post extensive investigation, safeguarding institutional integrity.● Synthesized detailed investigative reports that cataloged findings, enacted measures, and strategic recommendations for risk management.● Liaised with both internal and external stakeholders to amass critical information, facilitating comprehensive case analyses.● Updated procedural practices in response to evolving AML directives, significantly bolstering effectiveness of investigative processes.

Monterey Park, California, United States

Conducted enhanced due diligence reviews for high-risk clients and transactions, including domestic and international wires, to diminish potential risks. Investigated financial transactions to uncover patterns indicative of money laundering, fraud, and terrorism financing. Assisted in updating AML policies and procedures to meet evolving regulations and industry standards. Maintained current knowledge of BSA, AML, and OFAC regulations, ensuring compliance across all investigative activities.Selected achievements:● Led comprehensive AML investigations from detection to resolution, documenting and analyzing questionable activity.● Prepared and submitted Suspicious Activity Reports (SARs) timely for identified suspicious transactions, ensuring precision and adherence to regulatory standards.● Collaborated with both internal Financial Crime Investigation Unit teams and external entities to secure critical information and bolster comprehensive investigations.● Contributed to formulation and implementation of financial crime strategies and regulatory initiatives, augmenting bank’s AML compliance framework.● Mentored junior analysts in AML investigation techniques and regulatory compliance standards, promoting professional growth within team.● Ensured stringent adherence to compliance norms through detailed monitoring and analysis of complex financial transactions.● Optimized investigative processes and strategies, significantly enhancing operational efficiency and compliance adherence.

Simi Valley, California, United States

Engineered and executed strategic internal controls system across five essential pillars, ensuring resilient governance framework. Spearheaded investigations into unauthorized account activities during their establishment to uphold RCSA standards and regulatory compliance. Employed advanced data visualization tools like Tableau to transform intricate datasets into digestible management insights. Utilized SQL for comprehensive data extraction and analysis, enhancing the accuracy of control testing and audit processes. Developed dynamic reports and dashboards using Power BI to visualize key performance metrics, enabling leadership to make data-driven decisions. Collaborated with various departments to standardize RCSA principles and enhance corporate governance practices. Utilized SQL for thorough data extraction and analysis, bolstering control testing and audit procedures.Selected achievements:● Resolved complex customer issues by conducting detailed evidence-based investigations, significantly improving risk mitigation measures.● Mitigated financial risks effectively, safeguarding customer interests through strategic risk control methods.● Enhanced business control testing and audit efficiencies by leading special projects focused on identifying and rectifying operational vulnerabilities.

Simi Valley, California, United States

Designed and implemented Risk Control Self-Assessments (RCSA) to enhance risk understanding across managerial and employee levels. Developed comprehensive business process diagrams to identify and rectify inefficiencies, reducing operational risks. Ensured rigorous compliance with enterprise process oversight, aligning operations with regulatory standards. Cultivated robust partnerships across organizational levels, enhancing collaborative risk management efforts. Utilized SQL and Power BI to extract and visualize data, supporting informed decision-making at both managerial and executive levels.Selected achievements:● Resolved escalated risk control complaints swiftly, ensuring uninterrupted operations and heightened client satisfaction.● Analyzed RCSA data to produce daily and monthly reports, facilitating strategic management decisions.● Leveraged Power BI and Tableau for advanced analytics, improving operational performance insights for executive decision-making.

Glendale, Ca

Construct payment work out programs and assist customers in the liquidation of property to minimize losses and maximize recovery for company and investors.Review customers credit history and loan- to-value ratio Provide loan modification solutions to customer and authorized third parties Create great customer experiences under difficult situations by determining the needs of our customers Serve as primary contact to modify, cancel negotiation and payment arrangements Ensure fraudulent activity does not take place with loan process/Modification Assist with special projects throughout the department (i.e. Training Module, Training Program, Lead Coach Coordinator, New Hire Coach)

Glendale, Ca

Responsible for answering customer questions via inbound / outbound dialer contact center, including collecting information and funds in an effort to help callers resolved their delinquent loan status or find alternative solutions. Upsell mortgage products, (HELOC, Mortgage Solutions) Address any delinquent concerns customer may have Assist Business Department – Collect insurance, escrow, payoff and mortgage payment Coordinate new hire trainings and presentations

Glendale, Ca

Answered customer’s questions quickly with a high level of accuracy, contributing to a positive customer experience and strengthening the relationship between the customer and company. Up sell credit cards and open new banking products to enhance customer experience Learn all banking regulations to stay in accordance with FDIC and bank guidelines Provide product and customer service by performing account transactions, provide information andanswering customer inquiries Assist with special events such as: group meetings, attend town hall conference