Hands on experience in the export documentation.Hands on experience in the customs filling and transmission (AMS-ENS filling) for us, Canada.Finalizing Invoice and releasing the copies to customers.Manage CRM systems to communicate with customer to resolve any customer issues.Adding freight term based on the country requirements.

Creating the bookings as per the customer’s instructions.Responsible to confirm the shipment with the customer requested vessel.Responsible to handle the customer queries in salesforce (CRM) and EDI replacements.Handled shipments for multiple countries (amendments).Auditing the cases in salesforce for amendment for USA.Responsible to handle fresh booking for US and Canada.