• Result-oriented leader with 12 years' experience in the areas of Service Delivery Management, Resource managements, Business Excellence, Project Management, and Vendor Management in Retail, Healthcare, Supply chain industry, managing concurrent multiple small to medium sized projects with geographically dispersed multi-cultural teams. Directly supervised several team leaders and responsible for managing a maximum team of 20 resources.• Strong Project Management skills comprising of scope management, planning, negotiating, tracking, estimation, change management, risk management, quality management and conflict resolution skills.Has the innate ability to anticipate and decipher users’ needs and the organizational skills to coordinate projects while supporting diverse applications. • Extensive knowledge in SDLC, CMMI quality standards also used PMI PMBOK, Agile & Waterfall and Kanban project management methodologies.• Extensive experience in Quality areas involving requirement gap analysis, reviews, evaluation of system for functional and non-functional requirements, defect detection & prevention• Prepared documents such as Project Plan, PoC, Process Manual, templates, BCP, SoW, Proposals, Skill Matrix, Traceability Matrix etc.• Extremely strong in doing GAP analysis and root cause analysis and always seek to improve and apply best practices of Project Management Office (PMO). Very strong advocate of constant process & productivity improvement