Durell Keith Email & Phone Number

-Leads the implementation of the new case management system-Manages, maintains and supports the case management system for the agency by analyzing, validating, and verifying user needs to include updates, periodic maintenance, security permissions and troubleshooting-Set up reoccurring and Ad-hoc reports for the case management system-Researches, generates and creates reports based upon user and executive requirements-Conducts initial and refresher training on the case management and document management systems-Maintains library of training materials for case and document management-Assists in all areas of Information Technology as requested by the IT Director or Deputy Chief of Staff

Columbia, South Carolina

-Mentor and coach chapter officers and members by leading educational conversations that promote reflection and action to prepare them to embrace the roles and responsibilities of membership and develop competency.-Encourage and reinforce chapter and officer success on a consistent basis by reading monthly officer reports and following up to determine best solutions and praise accomplishments.-Contribute to and foster open communication throughout the chapter and facilitate resolutions by using strong conflict resolution skills and coaching collegiate members to do the same.-Hold the chapter accountable to setting and working toward goals that promote improved chapter operations or culture and completing the chapter operations expectations as outlined by International Headquarters. -Ensure chapter officers and members understand and adhere to all international policies and procedures.-Guide the chapter in developing plans in compliance with international Phi Beta Sigma guidelines and expectations as outlined in the Collegiate Operations Manual and chapter officer resources. These plans include, but are not limited to, chapter bylaws, chapter standing rules, social event registrations, public relations plan, promotional materials, new member education plan, Initiation plans, etc.-Engage in ongoing training and development by reviewing the resources outlined in the chapter advisor training curriculum, actively participating in chapter advisor training calls and attending Leadership events, when applicable.-Recruit and appoint alumnae to the advisory board using available recruitment and update advisory board roster in BluPrint when an advisor assumes or resigns from an advisory board role.-Oversee the training and development of new advisory board members-Facilitate a team mentality among advisory board members by leading regular group meetings, team building activities and an annual advisory board training and retreat.

United States

South Carolina, United States

The State Director of Collegiate Affairs: The State Director of Collegiate Affairs shall be concerned with the planning of State-wide activities, programs to educate and foster the principles of the fraternity among collegiate brothers. He shall communicate and make visitations to the said collegiate chapters and act as a liaison between the collegiate and alumni brothers. He shall also be responsible for membership, retention, reactivation, and programming for the collegiate chapters. Hold advisory board members accountable to responsibilities and expectations by facilitating regular one-on-one and group check-ins and conduct an annual performance evaluation.

Columbia, South Carolina

-Provides technical assistance, consultation and training on DMH approved applications to various levels of staff and throughout the Department of Mental Health-Install, configure, and maintain Microsoft SharePoint-Application development -Assist local administrators with solving application problems-Research new technologies-Install, configure and maintain Mobile Device Management System-Assists End User Support Group-Performs related duties as assigned

Mount Pleasant, Sc

•Answers the service desk calls, emails and unassigned tickets•Assists with the setup of desktops, laptops, VoIP phones, and smart phones •Configures, troubleshoots, and maintains customers’ software and hardware•Administer help desk hardware and software inventory using Excel and SCCM•Assist with the setup of new users, password resets, etc. •Assist in documenting commonly occurring issues and fixes•Prepare inventory and project activity reports •Track, route, document and update problems requests •Redirect problems to appropriate resources •Diagnoses and resolves desktop hardware problems in response to customer reported incidents•Maintain trouble tickets and resolutions in Track-It database •Review data from multiple sources and determine relevant information to situations •Weekly management, setup, and maintenance of the guest wireless password•Manage employee badge system and audit the system when necessary

Columbia, South Carolina

Columbia, South Carolina

Assists with installation and setup of:-new copiers and printers-new desktop computers, laptops, and tablets-new switches-new inventory system Familiarity with the following:-Relational databases-Windows 10 OS-Apple iPhones and iPads (iOS 9+, and updates)-Presenting IT concepts to non-technical users-Network Administration terminology and concepts Experience gainings:-Troubleshooting hardware and software-LAN & WAN-Remote access technologies-Microsoft Word, Excel, Access, Outlook, and SharePoint-Providing users training on new technologies and equipment-Enforcing IT security standards

Mount Pleasant, Sc

PRIMARY RESPONSIBILITIES-Assist with the setup of desktops, laptops, tablets, VoIP phones, and smart phones-Troubleshoot hardware and software related issues including computers, Microsoft Office, etc-Perform basic software and hardware installations and upgrades-Assist with the setup of new users, password resets, etc.-Assist in documenting commonly occurring issues and fixes- Help keep the Help desk area clean as well as storage rooms-Assist with software/hardware inventory projects-Collecting hardware for trials using the trial inventory list-Assist with computer upgrades project-Other duties as assigned

Mount Pleasant, Sc

-Implement overnight logistics and stocking -Unload merchandise to stock on the sales floor-Locate and place extra merchandise into the stockroom

Columbia, South Carolina

-Retrieve requested files from storage locations-Return and relocate files to various storage locations-Extinguish outdated files and maintain storage warehouse

Columbia, South Carolina

-Checked to see if athletes attended classes across the campus of the University of South Carolina

Mount Pleasant, Sc

Mount Pleasant, Sc

-Provided quick and friendly customer service by answering customers questions-Provided purchase assistance and replenished of products

Rock Hill, Sc

-Provided administrative, secretarial and clerical support to others in the office-Answered phones, transferred calls to the appropriate staff member, Collected Messages-Coordinated messenger services-Received, sorted and distributed incoming & outgoing mail

Mount Pleasant, Sc

-Greeted customers, answered customer questions to locate different items in the store-Streamlined customer service through prompt checkout-Prevented fraud by notifying management of suspicious check cashing activity and prevented someone from cashing a stolen check-Ensured checkout area was clean, organized and positive environment for customers

Master Of Arts - Ma, Purchasing, Procurement/Acquisitions And Contracts Management

Bachelor Of Science (B.S.), Integrated Information Technology

Activities and Societies: Association of Information Technology Professionals Student Christian Fellowship Air Force ROTC

High School Diploma, Information Technology Cluster

Activities and Societies: Air Force JROTC