Dedicated business management and customer service professional with knowledge of service delivery and proven management abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Astute call center professional offering polished communication skills. Brings excellent organizational skills and talent for streamlining processes and maximizing productivity. Self-motivated and a true team player.
-
Co-FounderFendeshaPoznań, Pl -
Chief Operating OfficerGrupcard Feb 2022 - Present• Engaged in organic and social media advertising of GrupCard leading to 200+ waitlists• Lead research for product-market fit, pricing and more through empathy interviews and surveys• Craft company roadmap and vision through agile process• Design sustainable revenue streams and effective user retention processes• Establish direct communication routes with customers -
Co-FounderFendesha May 2020 - PresentSt Paul, UsFendesha is a Netflix-like streaming platform for the Ethiopian movies and shows! We aim to be a catalyst for the growth of the Ethiopian Entertainment Industry, which is currently dominated by YouTube. -
Food Delivery DriverUber Eats Jan 2020 - Jan 2021• Delivered food orders on time for over 450 customers• Acquired a high service rating by customers• Navigated streets and highways efficiently using GPS to speed up food delivery.• Delivered guest service with high-level hospitality to boost customer service.• Checked orders before delivery for accurate quantities and charges.• Obeyed traffic laws and followed established traffic and transportation procedures.
-
Customer Service RepresentativeAltad Import And Export Feb 2018 - Jan 2019• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.• Resolved concerns with products or services to help with retention and drive sales.• Adhered to company policies and scripts to consistently achieve call-time and quality standards.• Responded to customer comments and questions via LiveChat during shifts and referred complex issues relating to online order system or technology to help desk for further evaluation.• Researched issues through identification of similar past problems and recommended most appropriate solution.• Performed various clerical duties by filing and faxing documents and creating customer databases.
Dureti Ware Education Details
-
Wshiu University Of Commerce And Services, Poznań PolandBusiness Management
Frequently Asked Questions about Dureti Ware
What company does Dureti Ware work for?
Dureti Ware works for Fendesha
What is Dureti Ware's role at the current company?
Dureti Ware's current role is Co-Founder.
What schools did Dureti Ware attend?
Dureti Ware attended Wshiu University Of Commerce And Services, Poznań Poland.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial