Durga Devi Email & Phone Number

Chicago, Il, Us

The American Marketing Association is comprised of marketing professionals with over 30,000 members, 76 professional chapters, and 250 collegiate chapters across the United States. My role as a Salesforce Administrator/Developer in Operations/IT team is forwarding Salesforce's NPSP platform to greater levels of efficiency.

• Worked with end users who create opportunities for Endurance in resolving their problems like problems with creating accounts, reports and dashboards and use their feedback to enhance Salesforce application.• Prioritize and manage projects and initiatives in accordance with the requirements of business needs.• Supported more than 200 users with the enhancement requests, changes and fixing the defects.• Set up new users, assign them roles and profiles and maintain the complete life cycle of the user.• Worked on setting up OWD permissions (Security Predicates)• Worked on Salesforce Lightning.• Designed, developed and deployed the Custom Apps, Custom objects, Custom Fields, Custom buttons, Page layouts and Custom tabs to suit to the needs of the application.• Attended daily meetings, weekly scrum meetings and sprint review meetings. • Developed Validation Rules, Workflows and Approval Processes for various functional needs in the application. • Maintained data cleanliness and accuracy by adding various Custom validation rules and Custom formulas. • Created various reports, standard and dynamic dashboards.

• Participated in Daily stand up calls in a Scrum Environment and discussed about tasks completed in the present sprint.• Worked on creating Common Table Expressions for identifying duplicate values and cleared them in validation process.• Performed Pre-deployment Unit testing, Functional testing in DEVELOPMENT and TEST Environments.• Developed various T-SQL stored procedures, triggers, views, and created/modified tables for data extraction, load and transformations.• Responsible for database design, and created schemas for objects like Tables, Views and Indexes.• Worked on SQL developments like modifying SQL stored procedures to accommodate the changes suggested by Business.• Worked on SQL profiler to trace out the procedures and long running queries.• Developed T-SQL Scripts to identify SQL Server objects without indexes, relationships and created clustered and non-clustered indexes for better database performance.

Pune, Maharashtra, In

• Developed and Executed software test plans in order to identify problems and their causes.• Developed SQL Queries using Joins and sub-queries to support test cases by querying the Database.• Monitored planning, execution and communication of test results including defects with escalation to resolution.• Worked on all stages of application testing including functional, usability and regression testing of web based applications.• Analyzed and translated requirements and business design into test cases.• Involved in brain storming sessions describing problems and recommending solutions.• Collaborated with Development and Product teams to ensure quality standards are met.• Involved in planning of test strategy for functional, load & performance testing.• Responsible for testing of new application work flows that are tightly integrated with financial transaction on the back-end.