Designing Revo Video (one of the products of Borderfree Technologies) - a live commerce platform that simplifies live shopping by creating high engagement, intuitive and fun experiences, among brands, creators, and customers.Responsibility:• Auditing the existing product and re-designing it, to launch it as brand new (version 2.0)• Designing new features for version 2.0• Building and maintaining Design System• Growing with the team and coordinating with the team to maintain design consistency• Perform Design QA to ensure design-implementation synchrony.Ownership:• Design Strategy• Base Grids & Layouts• Go Live Experience• Customer Mobile Experience• White label solution for Themes (Themeable Design System)• Analytics Dashboard for Web• Brand Customizations Deck for easy brand onboarding.Initiation:• Conducting competitor research and usability tests, and participating in user interviews.• Creating sitemaps, task flows & user journeys• Conceptualizing a Marketplace product for Creators• Tech-grooming the engineers to explain the flow and interactions of designs.• Design AdvocateDesign Sprint:• Participated and played a major role in a week-long Design Sprint, focused on the Go Live Experience.• Further, owned the feature design by incorporating insights taken from the sprint and feedback from the user interviews.Platforms:• Responsive Web App• Mobile App• Android TV AppOn the Marketing front:• Creating mockup designs for client presentations• Creating prototypes and design content for pitch decks• Creating User Guides to help Brands with a seamless onboardingOn the Leadership front:• Guiding fellow designers• Improving the design process• Improving the design-engineering collaboration

Designing Revo Video (one of the products of Borderfree Technologies) - a live social commerce platform that simplifies live shopping by creating high engagement, intuitive and fun experiences, among brands, creators, and customers.

Desi Awaaz is a Marketplace App dedicated to providing services for local corner store merchants and customers, especially during the pandemic.• Conducted Expert Interviews to understand the business requirements and current market standards• Conducted Usability testing to identify the areas of improvement.• Analyzed and enhanced the UX of mobile app and website.• Designed illustrations for onboarding, sign-up and login screens; empty state and action-result popup messages.• Created Site map and Information Architecture• Simplified the existing user journey by improving the usability.• Designed UI and conducted heuristic analysis to identify and resolve usability issues.• Worked closely with stakeholders to create content for social media marketing.

MonkeyPanda is a design agency that provides creative services such as Branding and Communication, UI/UX, Digital Marketing, and Video Production.As a sole full-time UX Designer, I've got work on 4 Products -Remo Cardia (Tablet & Mobile App):• An app that allows remote patient monitoring by integrating Biosensor wearables.• Redesigned version 1.0 by enhancing the UI and UX, for both personas - Patient and Doctor.• On achieving successful metrics, as per the Doctors' testimonial, client wanted me to make the Tablet Apps responsive for Mobile as well.• Ideated the Voice Recording feature for Patients to log-in their symptoms, instead of typing, for the Doctors to review.• Designed Icons, coordinated with a fellow illustrator and reviewed the illustrations for onboarding, login, and sign-up screens.• As the only UX designer, I've collaborated and worked together with the client directly, regarding the product design requirements, updates, and feedback.Humara Play (Mobile App):• A Music app that allows friends/ loved ones/ groups of people to have a listening party, with additional product offerings such as voice and video calling.• Sole Designer• Conducted Usability Analysis and enhanced the UX of the initial version designs.• Created wireframes for newly introduced product offerings based on the updated product requirements for an MVP.TimeTick (Website):• A product of Stratosfy (A company established in India and Canada).• Redesigned Leave management dashboard UIHumara Caravan (Mobile App):• An app to advocate Caravan lifestyle in India, make Caravans easily accessible and affordable.• Sole Designer• Conducted Competitive analysis and performed Affinity Mapping to determine the patterns and understand users needs in the current market.

MonkeyPanda is a design agency that provides creative services such as Branding and Communication, UI/UX, Digital Marketing, and Video Production.As a sole UX Design Intern, I've got work on 3 Products -Boutique Dashboard (Website):• Designed a dashboard UI that helps a boutique in tracking resource management, order management, and delivery management.Ascent Analytics (Mobile App):• An app that allows remote patient monitoring by integrating wearables, like fit-band.• Sole Designer• Worked together with CEO/Product manager to understand the product offerings.• Conducted expert interviews with stakeholders, gathered information and product requirements.• Designed end-to-end UX and UI, ensuring role based access for Doctors and Nurses.• Designed custom icons and illustrations.RatedCV (Website):• An Applicant Tracking System (ATS Software) that helps Job seekers and Recruiters compare Job descriptions with CVs, to find suitable jobs and candidates.• Sole Designer• Conducted conceptual research to understand the product offering. • Conducted competitive research to understand the current market standards and evaluate the best design solution.• Created Personas, Site map and Information Architecture.• Ideated the workflow based on the product requirements.• Created Wireframes, Prototypes and Hi-Fi mockups.• Designed custom icons and illustrations.• Single-handedly carried out the entire design process alongside handling the client meetings.• collaborated and worked together with the client directly, regarding the product design requirements, updates, and feedback.

Worked on Payroll Operations using PeopleSoft skills.

Worked on Retail Labor Management for the client SUPERVALU, using the skills UNIX, Java and C# skills.• Responsible for monitoring the production servers, scheduled jobs, incident management, receiving incidents and requests from end-users.• Involved working directly with end users to understand their problems/ frustrations and provide them with a seamless user experience to achieve their goals.• Ensured to analyse the incidents and requests either by providing a solution to the end user or redirecting the issue to respective IT teams as required, without missing the SLAs.• Owned one entire module (LDAP) of a 5-month development project.• Trained two freshers to be a part of the development project.• Managed the Change Request processes.• Handled weekly meetings with stakeholders to gather requirements, prepare weekly status reports, provide status updates, and meet deadlines.

Worked on Retail In-Store Operations for the client SUPERVALU, using the skills UNIX, Java and Pl/SQL.• Responsible for monitoring the production servers, scheduled jobs, incident management, receiving incidents and requests from end-users.• Involved working directly with end users to understand their problems/ frustrations and provide them with a seamless user experience to achieve their goals.• Lead the team within 6 months of joining.• Trained two freshers to be a part of the team.• Ensured to analyse the incidents and requests either by providing a solution to the end user or redirecting the issue to respective IT teams as required, without missing the SLAs.• Reduced manual efforts by automating weekly tasks.• Handled weekly meetings with stakeholders to gather requirements, prepare weekly status reports, provide status updates, and meet deadlines.