Durga Suryabansi Email & Phone Number

Toronto, Ontario, Canada

Greater Sydney Area

My duties and responsibilities include but are not limited to : - Directing automation of office procedures such as correspondence management, record keeping and online communications.- Handling data and client communications and filling procedures on SAP Business One system.- Supporting management by processing invoices and documents with consistent on-time delivery.- Matching purchase orders with invoices and recorded necessary information.- Maintaining proper inventory controls and eliminated workflow gaps to balance projected demands with on-hand supplies.- Effectively communicating with clients about payment needs and kept updated, detailed andaccurate ledgers.- Generating a high volume of invoices upon receipt of billing information and tracked collection progress.- Handling domestic and international shipments and receipting of goods from suppliers and customers. - Managing Return Merchandise Authorization (RMA) for faulty goods. - Creating service calls and assigning to technicians accordingly. - Streamlining daily reporting information entry for efficient record-keeping purposes.- Handling complaints, providing appropriate solutions and alternatives within the time limit and following up to ensure complete customer satisfaction. - Ad-hoc administration duties like printing, photocopying, faxing, scanning, filing documents and travel bookings

Sydney, Australia

- Updated floor designs for various shop-in-shop locations in Myer and David Jones to effectively present products to patrons.- Monitored and replenished display inventory and restructured floor plan according to available stock.- Developed merchandising strategies to efficiently move overstock.- Worked with managers and visual merchandising team members of Myer & David Jones to optimize promotions.- Recruited, interviewed and hired staff members who brought talent, enthusiasm, and experience to a skilled team of visual merchandisers.

Singapore

- Worked with students( primary 3- primary 6 and secondary 1-2), individually and in groups as well in multiple academic areas. - Focused primarily on English,(reading and writing), Mathematics, and science(Physics and Chemistry. - Provided creative and proper study aides and techniques to assist students with future assessments - Assisted students in their assignments for basic understanding. - Assisted students preparing for their end-of-year exams, PSLE (Primary School Leaving Examination).- Developed academic strategies to improve student self-sufficiency.

Singapore

- Worked at Luxury first-line brand: 3.1 Phillip Lim - Provided exceptional customer service by greeting, listening, and assisting customers in exceeding their needs and demonstrating an excellent knowledge of the products. - Ensured the achievement of individual and store targets consistently. - Discussed with clients and gave advice on general current trends in fashion and developments in luxury markets. - Built and strengthened relationships with customers. - Assisted in the weekly update on the visual display of the products in accordance with 3.1 Phillip Lim visual standards.

- Interned while attending my full-time diploma course. - Positively worked with sales team to meet sales target consistently. - Delivered high-quality friendly customer service with extensive product knowledge. - Effectively resolved customer complaints. - Opened and closed the register and the store each day. - Assisted in the monthly and yearly stock take.

Singapore

Singapore

Bachelor Of Commerce, Accounting

Diploma In Business Management, Retail Management