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Durga A Email & Phone Number
Program Associate - IN Payments
at
Amazon Pay India
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Program Associate - IN Payments
Location
Bengaluru, Karnataka, India
Company size
Who is Durga A? Overview
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Quick answer
Durga A is listed as Program Associate - IN Payments at Amazon Pay India, a with 74 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Durga A.
Durga A previously worked as Catalog Specialist at Amazon and Customer Service Representative at Startek. Durga A holds Bachelor Of Commerce, Accounting And Finance, 8.23 Cgpa from Bangalore University.
Company email context
Email format at Amazon Pay India
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Amazon Pay India
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Profile bio
About Durga A
Certified Data Scientist specializing in Data Analytics and AI with expertise in SQL, Python, Power BI, Advanced Excel, and Machine Learning algorithms. Proficient in translating complex data into actionable insights to drive strategic decision-making and operational efficiency. Skilled in designing creative dashboards, managing data, handling metrics, conducting data analysis, and generating reports. Experienced in auditing, training, stakeholder engagement, and delivering results through ownership and initiative.I am currently seeking new opportunities to leverage my skills and experience in a dynamic and growth-oriented organization. Let's connect and explore how I can contribute to your team’s success.
Current workplace
Durga A's current company
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Amazon Pay India
4 roles
Durga A work experience
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Program Associate - In Payments
Current
Sep 2024 - Present
Catalog Specialist
➛ Managed catalog data across Amazon’s UK, US, and NL platforms, resolving over 6,000 cases with catalog modifications, technical blockers and reducing defects by 21%. ➛ Conducted reopen analysis and created dashboards to drive improvements in SLA and survey responses. ➛ Developed a tracking system that reduced data quality defects by 67% and enhanced vendor satisfaction. ➛ Collaborated with brand specialists and vendor managers to guide process changes and organized sessions to… Show more ➛ Managed catalog data across Amazon’s UK, US, and NL platforms, resolving over 6,000 cases with catalog modifications, technical blockers and reducing defects by 21%. ➛ Conducted reopen analysis and created dashboards to drive improvements in SLA and survey responses. ➛ Developed a tracking system that reduced data quality defects by 67% and enhanced vendor satisfaction. ➛ Collaborated with brand specialists and vendor managers to guide process changes and organized sessions to address vendor challenges across EU9 marketplaces. Show less
Mar 2022 - Sep 2024
Customer Service Representative
I excelled in managing customer inquiries from start to resolution, providing clear updates and setting expectations effectively. Using my strong communication skills, I adeptly handled escalations and ensured prompt resolution by engaging brand clients. I fostered transparency and collaboration through detailed client discussions and provided comprehensive reports to prioritize refunds, returns, and order cancellations. My diligent follow-up on escalations ensured expedited resolutions… Show more I excelled in managing customer inquiries from start to resolution, providing clear updates and setting expectations effectively. Using my strong communication skills, I adeptly handled escalations and ensured prompt resolution by engaging brand clients. I fostered transparency and collaboration through detailed client discussions and provided comprehensive reports to prioritize refunds, returns, and order cancellations. My diligent follow-up on escalations ensured expedited resolutions, minimizing customer inconvenience and upholding service standards. Show less
Feb 2021 - Dec 2021
1 education record
Durga A education
FAQ
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Quick answers generated from the profile data available on this page.
What company does Durga A work for?
Durga A works for Amazon Pay India.
What is Durga A's role at Amazon Pay India?
Durga A is listed as Program Associate - IN Payments at Amazon Pay India.
Where is Durga A based?
Durga A is based in Bengaluru, Karnataka, India while working with Amazon Pay India.
What companies has Durga A worked for?
Durga A has worked for Amazon Pay India, Amazon, and Startek.
How can I contact Durga A?
You can use AeroLeads to view verified contact signals for Durga A at Amazon Pay India, including work email, phone, and LinkedIn data when available.
What schools did Durga A attend?
Durga A holds Bachelor Of Commerce, Accounting And Finance, 8.23 Cgpa from Bangalore University.
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