Durgesh Patel Email & Phone Number

Arthur, Ontario, Canada

● Implemented a streamlined process for approving incoming materials, reducing the time required for testing by 20% and increasing overall efficiency of the quality inspection process.● Collaborated with suppliers to improve material specifications, leading to a decrease in the number of unacceptable materials returned by 15% and reducing costs associated with material waste.● Conducted detailed visual and measurement tests on in-process production, ensuring adherence to specifications and resulting in a 10% decrease in defects.● Performed regular maintenance and troubleshooting on measurement equipment, reducing downtime by 20%.● Collaborated with cross-functional teams to develop and implement new testing procedures, resulting in a 14% decrease in production time while maintaining high levels of quality assurance.

Cambridge, Ontario, Canada

● Effectively handled 250+ claims inquiries daily, showcasing strong multi-tasking skills and attention to detail in addressing customer concerns.● Consistently met and exceeded performance metrics, achieving a 98% accuracy rate in task processing, ensuring timely and accurate resolution for customers.● Collaborated with cross-functional teams to resolve complex issues, contributing to a 20% reduction in escalations and improved overall customer satisfaction.● Provided excellent customer service, resulting in a 90% positive customer feedback rating, highlighting strong communication and problem-solving abilities.

Arthur, Ontario, Canada

● Full AR cycle and support AP to process weekly and biweekly payroll by verifying documentations and timesheets● Managed a team of account receivables specialists who set up customers and input invoices using QuickBooks. ● Successfully uploaded invoices to customers' customized accounting system, reducing accounting errors by 25%● Generating invoices, Bank reconciliation and Payment follow up also run cheques and wire payments.● Prepare journal entries, daily cash reports, daily/monthly financial schedules, and reconciliations.● Perform monthly and year-end reconciliations - GST/ HST/ WSIB Remittance● Created customer invoice, purchase order, vendor invoice, cheques using our organization's software. Investigated customer invoice challenges and proposed resolutions, resulting in a 10% decrease in complaints.

Ahmedabad, Gujarat, India

● Preparing Monthly cash flow statements and Budgeting and Process timely payments to employees such as salary, bonus, and incentives Using SAP ERP. Receive, review, and prioritize daily incoming mail and matters.● Bookkeeping and tracking financial statements, Sending Customer sales statements and follow-up for payments. ● Prepared financial reports by collecting, analyzing, and summarizing account information● Maintained up-to-date records of invoices and receipts while regularly monitoring aging of payables, resulting in a decrease of past due receivables by 15%.● Input vendor financial data and produced monthly reports using ERP Software.● Matched purchase orders with invoices and recorded necessary information. Prepared vendor invoices and processed outgoing payments

Diploma Of Education, Business Administration And Management, General

Bachelor'S Degree, Accounting And Finance